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Full Time Etsy Customer Service Jobs (NOW HIRING)

Etsy

Senior Product Designer, Core Seller

Brooklyn, NY · On-site +1

$152K - $198K/yr

... a full-time position reporting to our Product Design Director for Core Seller. In addition to ... Together they drive their own part of the Etsy customer experience by delivering solutions to ...

Etsy

Senior Product Designer, Core Seller

New York, NY · On-site +1

$152K - $198K/yr

... a full-time position reporting to our Product Design Director for Core Seller. In addition to ... Together they drive their own part of the Etsy customer experience by delivering solutions to ...

Etsy

Program Manager, Customer Operations

New York, NY

$107K - $139K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... This is a full-time position reporting to the Senior Manager, Program Management. In addition to ...

Etsy

Program Manager, Customer Operations

Brooklyn, NY · On-site +1

$107K - $139K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... This is a full-time position reporting to the Senior Manager, Program Management. In addition to ...

Etsy

Director, Payment Partnerships

Brooklyn, NY · On-site +1

$218K - $283K/yr

This is a full-time position reporting to the Senior Director, Payments Product. In addition to ... Etsy's relationships with the processors, networks, APMs, and financial service providers that ...

Etsy

Director, Payment Partnerships

New York, NY

$218K - $283K/yr

This is a full-time position reporting to the Senior Director, Payments Product. In addition to ... Etsy's relationships with the processors, networks, APMs, and financial service providers that ...

Etsy

Senior Product Manager, Trust Experience

New York, NY · On-site +1

$157K - $203K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... Be responsible for defining a clear vision for your product area, outlining business and customer ...

Etsy

Senior Product Manager, Trust Experience

New York, NY · On-site +1

$157K - $203K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... Be responsible for defining a clear vision for your product area, outlining business and customer ...

Etsy

Senior Counsel, Global Regulatory

New York, NY · On-site +1

$196K - $254K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... This is a full-time position. In addition to salary, you will also be eligible for an equity ...

Etsy

Senior Staff Machine Learning Engineer

New York, NY · On-site +1

$245K - $319K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... This opportunity is a full-time position reporting to the engineering leadership within Search ...

Etsy

Senior Counsel, Global Regulatory

Brooklyn, NY · On-site +1

$196K - $254K/yr

As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique ... This is a full-time position. In addition to salary, you will also be eligible for an equity ...

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Full Time Etsy Customer Service information

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How much do full time etsy customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for full time etsy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Etsy Customer Service vs Full Time eBay Customer Service?

AspectFull Time Etsy Customer ServiceFull Time eBay Customer Service
Required CredentialsBasic customer service skills, familiarity with Etsy platformBasic customer service skills, familiarity with eBay platform
Work EnvironmentOnline, home-based, flexible hoursOnline, home-based, flexible hours
Employer & Industry UsageEtsy marketplace sellers, small businesseseBay sellers, online retail
Common Search & ComparisonYesYes

Both Full Time Etsy Customer Service and Full Time eBay Customer Service roles involve assisting online marketplace buyers and sellers. The main difference lies in the platform they support: Etsy focuses on handmade, vintage, and craft items, while eBay covers a broader range of products. Skills required are similar, primarily customer service and platform familiarity. Both roles are home-based, flexible, and industry-specific, making them comparable options for online customer support careers.

Can a full-time Etsy customer service job be a full-time job?

A full-time Etsy customer service position typically involves working around 35-40 hours per week, making it a standard full-time job. These roles often require skills in communication, problem-solving, and familiarity with customer support tools, and may include scheduled shifts or flexible hours depending on the employer.
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Full Time Etsy Customer Service jobs near you

Senior Product Designer, Core Seller

Etsy

Brooklyn, NY • On-site, Remote

$152K - $198K/yr

Full-time

Posted 14 days ago

Job description

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
Salary Range:
$152,000.00 - $198,000.00
What's the role?
The Core Seller team at Etsy is focused on helping sellers thrive at any stage of their journey. We believe in the need to maintain a rigorous focus on craft and consistency in order to bring our strategy and mission to life. In this role, you will help our smallest and largest sellers grow their businesses using Etsy Ads. You'll work in close collaboration with cross-functional partners in engineering, research, analytics, marketing, and product management to ensure that advertising on Etsy continues to be a great investment for our sellers
This is a full-time position reporting to our Product Design Director for Core Seller. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here.
What's this team like at Etsy?
Product designers at Etsy work in a squad alongside a product manager, 4-6 engineers, a researcher and a data analyst. Together they drive their own part of the Etsy customer experience by delivering solutions to problems and getting feedback directly from customers.
What does the day-to-day look like?
  • Leading independently or provide direction to your squad, stepping in where needed to ensure collaboration and progress.
  • Facilitating discovery processed that align teams efficiently, identifying experiments, measuring their success, and iterating toward broader strategic goals.
  • Designing easy to use flows and crafting polished, interactive prototypes that bring your team's roadmap to life.
  • Think and design at a systems level, crafting and influencing design systems to ensure consistency and scalability across projects.
  • Share your work regularly with peers and leadership, incorporating feedback and collaborating closely with engineering to deliver high-quality results.
  • You mentor designers by offering clear, actionable feedback in critiques, workshops, and team meetings, helping to elevate the quality of the team's work.
  • Actively participate in onboarding and encouraging a culture of engagement and collaboration within your design team.
  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:
  • 4+ years of professional experience working in product design.
  • A consistent track record of shipped work that demonstrates a strong understanding of design fundamentals, including visual hierarchy, interaction design, and the application of brand and system principles.
  • You've worked closely with cross-functional partners to identify and define new opportunities, and you've efficiently implemented ideas that deliver measurable positive results.
  • You bring highly developed design skills and have examples to showcase in your portfolio. This includes crafting end-to-end flows, creating polished prototypes, demonstrating industry-standard interaction patterns, and applying a design system efficiently.
  • Experience designing for native apps (iOS and Android) and are familiar with platform-specific interaction patterns. You can showcase examples of thinking cross-platforms.
  • Articulate ideas and design solutions clearly and thoughtfully.
  • Share feedback thoughtfully and with clarity, and you easily incorporate feedback into your own work.
  • Comfortable with ambiguity and know how to navigate and define projects where the problem space is well-understood but the solution space is less established.
  • Positively add to team culture, bringing motivation, optimism, quality, and integrity to everything you do.

Additional Information
What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

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