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Commission Etsy Customer Service Jobs (NOW HIRING)

Etsy

Staff TechOps Manager

Brooklyn, NY · On-site +1

$134K - $174K/yr

... service systems. You will be responsible for the technical strategy and design of our CX stack ... for Etsy's global community of buyers and sellers. We work closely with Customer Operations ...

Etsy

Staff TechOps Manager

New York, NY · On-site

$134K - $174K/yr

... service systems. You will be responsible for the technical strategy and design of our CX stack ... for Etsy's global community of buyers and sellers. We work closely with Customer Operations ...

Jayakas

E-Commerce Customer Service Specialist

High Point, NC · On-site

$15.25 - $20/hr

... Service Specialist to support our growing butcher block countertop and related wood products ... Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy ...

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Commission Etsy Customer Service information

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How much do commission etsy customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for commission etsy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is Etsy, Inc. a good company to work for?

Etsy, Inc. is known for offering customer service roles such as Commission Etsy Customer Service, which typically involve remote work, flexible schedules, and a focus on communication skills. Employee reviews highlight a positive work environment and opportunities for growth, though experiences can vary depending on individual roles and management. Overall, it is considered a reputable employer within the e-commerce and customer service industries.

How to work for Etsy from home?

To work as a Commission Etsy Customer Service representative from home, you typically need strong communication skills, familiarity with Etsy's platform, and the ability to handle customer inquiries remotely. These roles often require a reliable internet connection, a quiet workspace, and sometimes prior customer service experience. Positions may be posted on job boards or Etsy's career page, and some companies provide training for remote customer service roles.

What are the perks of working at Etsy?

Working as a Commission Etsy Customer Service representative offers perks such as flexible scheduling, remote work options, and opportunities to develop customer service and communication skills. Employees may also benefit from a collaborative environment and access to company resources for professional growth.

What is the difference between Commission Etsy Customer Service vs Etsy Customer Service Representative?

AspectCommission Etsy Customer ServiceEtsy Customer Service Representative
Required CredentialsBasic customer service skills, familiarity with Etsy platformCustomer service experience, knowledge of Etsy policies
Work EnvironmentRemote, online support for Etsy sellers and buyersRemote or in-office, supporting Etsy platform users
Employer & Industry UsageEtsy marketplace, supporting individual sellers and buyersEtsy or third-party support teams, supporting Etsy users
Common Search & ComparisonYesYes

Commission Etsy Customer Service focuses on handling support tasks related to commission-based transactions on Etsy, often involving specific seller-buyer interactions. Etsy Customer Service Representatives provide broader support for general platform issues, account management, and policy inquiries. Both roles require customer service skills and familiarity with Etsy, but Commission Etsy Customer Service is more specialized in commission-related matters.

What is the commission for Etsy?

Etsy charges a transaction fee of 5% on the sale price of each item sold, plus a payment processing fee that varies by country. For Etsy customer service roles, understanding these fees can help in assisting sellers with pricing and sales inquiries.
What cities are hiring for Commission Etsy Customer Service jobs? Cities with the most Commission Etsy Customer Service job openings:
What are the most commonly searched types of Etsy Customer Service jobs? The most popular types of Etsy Customer Service jobs are:
What states have the most Commission Etsy Customer Service jobs? States with the most job openings for Commission Etsy Customer Service jobs include:
Commission Etsy Customer Service jobs near you

Ecommerce Customer Service Assistant

Lightfire Printing

Sunrise, FL • On-site

$16.25 - $22.25/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

Ecommerce Customer Service Assistant (Amazon, eBay & Etsy)

About Us:
Lightfire Printing is a fast-growing custom print shop specializing in DTF transfers, embroidery, wide-format printing, and personalized apparel and products. We sell across multiple online marketplaces and pride ourselves on fast service, high-quality products, and excellent customer communication.
We are looking for a motivated team member to join our ecommerce department and assist our Ecommerce Manager with daily operations across our online stores.
Position Overview:
We are seeking a dependable and detail-oriented Ecommerce Customer Service Assistant to support the daily operations of our Amazon, eBay, and Etsy stores.
This role focuses on customer communication, listing management, and completing daily tasks assigned by the Ecommerce Manager. The ideal candidate is organized, reliable, and comfortable multitasking in a fast-paced environment while maintaining excellent attention to detail.
You will work closely with our ecommerce manager and production team to ensure customer orders, especially custom orders, are processed accurately and efficiently.
Responsibilities:
  • Respond to customer messages on Amazon, eBay, and Etsy in a timely and professional manner.
  • Assist customers with customization requests, product questions, and order updates.
  • Create and manage product listings across ecommerce platforms.
  • Optimize listings with accurate titles, descriptions, photos, and keywords.
  • Complete daily tasks assigned by the Ecommerce Manager.
  • Communicate clearly with production regarding custom order requirements.
  • Track orders and assist with resolving issues or delays.
  • Ensure customer specifications and customization details are documented correctly.
  • Maintain marketplace standards for performance and customer service.
  • Monitor listings for accuracy and inventory updates.
  • Learn print shop processes to properly understand product capabilities and limitations.
Qualifications:
  • Experience selling on eBay and/or Etsy (required).
  • Experience with Amazon Seller Central is a plus.
  • Strong written communication and customer service skills.
  • High attention to detail and strong organizational skills.
  • Ability to work independently and stay productive with minimal supervision.
  • Reliable, punctual, and professional.
  • Comfortable learning technical details about custom products.
  • Basic computer skills (Google Workspace, spreadsheets, etc.).
  • Ecommerce, retail, or print industry experience is a plus.
Schedule:
Full-Time:
  •  Monday – Friday.
  •  8:00 AM – 5:00 PM.

Compensation & Benefits:
  • Competitive hourly pay based on experience.
  • Paid Time Off (PTO).
  • Paid Vacation.
  • Health Insurance.
  • 401(k) retirement plan.