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Overnight Etsy Customer Service Jobs (NOW HIRING)

Indian Creations Corp

Be Seen First

E-Commerce Manager for Shopify, Etsy & eBay

Rockaway, NJ · On-site

Has experience with Shopify, Etsy, and eBay ... Understands e-commerce, online listings, inventory, and customer service *Has strong written ...

Planet Fitness

Overnight Customer Service

Westerville, OH · On-site

$15.50 - $21/hr

Job Summary The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members ...

Stinker Stores

Customer Service (Overnight)

Meridian, ID · On-site

$16 - $21/hr

Overnight Shift - Days and times may vary; including weekends, evenings, and some holidays Location: 4849 N Meridian Road, Meridian, ID., 83646 Customer Service Specialist Our Customer Service ...

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Overnight Etsy Customer Service information

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How much do overnight etsy customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for overnight etsy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Overnight Etsy Customer Service vs Overnight Shopify Customer Service?

AspectOvernight Etsy Customer ServiceOvernight Shopify Customer Service
CredentialsBasic customer service skills, familiarity with Etsy policiesCustomer service skills, knowledge of Shopify platform
Work EnvironmentOnline, home-based, Etsy platform interfaceOnline, home-based, Shopify admin panel
Employer & IndustryEtsy sellers, small online shopsShopify store owners, e-commerce businesses
Search & Comparison IntentPeople seeking Etsy-specific customer support rolesPeople comparing e-commerce customer service jobs across platforms

Overnight Etsy Customer Service involves assisting Etsy shop owners and buyers with platform-specific issues, focusing on Etsy policies and seller support. Overnight Shopify Customer Service supports Shopify store owners, handling platform-related inquiries and order issues. Both roles require strong communication skills and familiarity with their respective platforms, but they serve different e-commerce environments and customer bases.

Is Etsy, Inc. a good company to work for?

Etsy, Inc. is known for its focus on a creative and community-oriented work environment. Employee reviews often cite flexible schedules and a mission-driven culture, though experiences can vary by role and location. As an overnight customer service representative, you can expect a remote work setting with specific scheduling requirements.

Is there a customer service for Etsy?

Etsy provides customer service support through its Help Center and contact options for buyers and sellers. As an Overnight Etsy Customer Service representative, you may assist with inquiries, resolve issues, and use tools like live chat or email to support users outside regular business hours. Strong communication skills and familiarity with Etsy's platform are important for this role.

Does Etsy allow remote work?

Etsy offers remote customer service positions, including Overnight Etsy Customer Service roles, which typically require working from home. These jobs often involve using online communication tools and may have flexible schedules, but specific remote work policies can vary by position and employer policies.

How to work for Etsy from home?

To work as an overnight Etsy customer service representative from home, you typically need a reliable internet connection, a quiet workspace, and good communication skills. Employers may require previous customer service experience and familiarity with Etsy's platform. Positions often involve flexible schedules and may require training on Etsy policies and tools.
What cities are hiring for Overnight Etsy Customer Service jobs? Cities with the most Overnight Etsy Customer Service job openings:
What are the most commonly searched types of Etsy Customer Service jobs? The most popular types of Etsy Customer Service jobs are:
What states have the most Overnight Etsy Customer Service jobs? States with the most job openings for Overnight Etsy Customer Service jobs include:
Overnight Etsy Customer Service jobs near you

Ecommerce Customer Service Assistant

Lightfire Printing

Sunrise, FL • On-site

$16.25 - $22.25/hr

Full-time

Medical, Retirement, PTO

Posted 27 days ago

Job description

Ecommerce Customer Service Assistant (Amazon, eBay & Etsy)

About Us:
Lightfire Printing is a fast-growing custom print shop specializing in DTF transfers, embroidery, wide-format printing, and personalized apparel and products. We sell across multiple online marketplaces and pride ourselves on fast service, high-quality products, and excellent customer communication.
We are looking for a motivated team member to join our ecommerce department and assist our Ecommerce Manager with daily operations across our online stores.
Position Overview:
We are seeking a dependable and detail-oriented Ecommerce Customer Service Assistant to support the daily operations of our Amazon, eBay, and Etsy stores.
This role focuses on customer communication, listing management, and completing daily tasks assigned by the Ecommerce Manager. The ideal candidate is organized, reliable, and comfortable multitasking in a fast-paced environment while maintaining excellent attention to detail.
You will work closely with our ecommerce manager and production team to ensure customer orders, especially custom orders, are processed accurately and efficiently.
Responsibilities:
  • Respond to customer messages on Amazon, eBay, and Etsy in a timely and professional manner.
  • Assist customers with customization requests, product questions, and order updates.
  • Create and manage product listings across ecommerce platforms.
  • Optimize listings with accurate titles, descriptions, photos, and keywords.
  • Complete daily tasks assigned by the Ecommerce Manager.
  • Communicate clearly with production regarding custom order requirements.
  • Track orders and assist with resolving issues or delays.
  • Ensure customer specifications and customization details are documented correctly.
  • Maintain marketplace standards for performance and customer service.
  • Monitor listings for accuracy and inventory updates.
  • Learn print shop processes to properly understand product capabilities and limitations.
Qualifications:
  • Experience selling on eBay and/or Etsy (required).
  • Experience with Amazon Seller Central is a plus.
  • Strong written communication and customer service skills.
  • High attention to detail and strong organizational skills.
  • Ability to work independently and stay productive with minimal supervision.
  • Reliable, punctual, and professional.
  • Comfortable learning technical details about custom products.
  • Basic computer skills (Google Workspace, spreadsheets, etc.).
  • Ecommerce, retail, or print industry experience is a plus.
Schedule:
Full-Time:
  •  Monday – Friday.
  •  8:00 AM – 5:00 PM.

Compensation & Benefits:
  • Competitive hourly pay based on experience.
  • Paid Time Off (PTO).
  • Paid Vacation.
  • Health Insurance.
  • 401(k) retirement plan.