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Overnight Etsy Customer Service Jobs (NOW HIRING)

Jayakas

E-Commerce Customer Service Specialist

High Point, NC · On-site

$15.50 - $20.50/hr

... Service Specialist to support our growing butcher block countertop and related wood products ... Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy ...

Jayakas

E-Commerce Customer Service Specialist

High Point, NC · On-site

$15.25 - $20/hr

... Service Specialist to support our growing butcher block countertop and related wood products ... Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy ...

Planet Fitness

Overnight Customer Service

Westminster, CO · On-site

$16.75 - $23/hr

Customer Service Representative Job Summary: Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective ...

High's

Overnight Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Overnight Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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Overnight Etsy Customer Service information

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How much do overnight etsy customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for overnight etsy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Overnight Etsy Customer Service vs Overnight Shopify Customer Service?

AspectOvernight Etsy Customer ServiceOvernight Shopify Customer Service
CredentialsBasic customer service skills, familiarity with Etsy policiesCustomer service skills, knowledge of Shopify platform
Work EnvironmentOnline, home-based, Etsy platform interfaceOnline, home-based, Shopify admin panel
Employer & IndustryEtsy sellers, small online shopsShopify store owners, e-commerce businesses
Search & Comparison IntentPeople seeking Etsy-specific customer support rolesPeople comparing e-commerce customer service jobs across platforms

Overnight Etsy Customer Service involves assisting Etsy shop owners and buyers with platform-specific issues, focusing on Etsy policies and seller support. Overnight Shopify Customer Service supports Shopify store owners, handling platform-related inquiries and order issues. Both roles require strong communication skills and familiarity with their respective platforms, but they serve different e-commerce environments and customer bases.

Does overnight Etsy customer service offer part-time jobs?

Overnight Etsy customer service positions are typically full-time roles, but some companies may offer part-time shifts depending on their staffing needs. Candidates should review specific job listings for schedule options and requirements, which often include strong communication skills and familiarity with customer service tools.

Is Etsy a remote company?

Etsy offers remote customer service roles, including Overnight Etsy Customer Service positions, allowing employees to work from home. These roles typically require strong communication skills and familiarity with online tools, and may involve flexible or overnight schedules.

What cities are hiring for Overnight Etsy Customer Service jobs?

Cities with the most Overnight Etsy Customer Service job openings:

What are the most commonly searched types of Etsy Customer Service jobs?

The most popular types of Etsy Customer Service jobs are:

What states have the most Overnight Etsy Customer Service jobs?

States with the most job openings for Overnight Etsy Customer Service jobs include:

Overnight Etsy Customer Service jobs near you

E-Commerce Customer Service Specialist

Bingltd.com

High Point, NC • On-site

$15.50 - $20.50/hr

Other

Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

E-Commerce Customer Service Specialist

BingLtd. is seeking a highly organized, customer-focused E-Commerce Customer Service Specialist to support our growing butcher block countertop and related wood products business.

This role is responsible for providing fast, accurate, and professional support to online customers purchasing butcher block countertops, table tops, shelves, and related wood products. Communication channels include phone, email, website chat, marketplace messages, and social media. You will work closely with sales, warehouse, shipping, and purchasing teams to ensure an excellent customer experience and order accuracy.

Key Responsibilities

  • Manage pre- and post-sale customer inquiries across multiple channels (phone, email, live chat, and online marketplaces).
  • Assist customers with product selection, wood species options, sizes, dimensions, finishes, shipping lead times, installation questions, returns, and warranty issues.
  • Provide recommendations for complementary products such as kitchen island posts, corbels, and floating shelves.
  • Review and process website and marketplace orders accurately, including verifying product specifications, shipping information, freight requirements, and inventory.
  • Coordinate with warehouse and shipping departments for timely order fulfillment.
  • Monitor order status and communicate delays, backorders, damage claims, or shipping issues to customers promptly.
  • Maintain product knowledge on various wood species (hevea, maple, oak, acacia, teak, birch) and care instructions.
  • Respond to customer messages and reviews from the company website, Amazon, Walmart, Wayfair, Etsy, and other online sales channels.
  • Enter notes and update customer interactions in CRM or order management systems.

Qualifications Required Qualifications

  • High school diploma or equivalent required (associate degree preferred).
  • 2+ years of customer service, e-commerce support, inside sales, or order processing experience.
  • Strong written and verbal communication skills.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.
  • Comfortable working with dimensions, measurements, and product specifications.
  • Proficient in Google Gmail, Chat, Docs, Sheets as well as CRM systems, E-commerce platforms, and order management and inventory software.

Preferred Experience

  • Experience with online retail, home improvement, furniture, cabinetry, woodworking, or building materials.
  • Familiarity with LTL freight shipping and oversized product delivery.
  • Experience with platforms such as Shopify, BigCommerce, Finale Inventory, HubSpot, or Zoho CRM.
  • Knowledge of butcher block countertop installation, care, or woodworking products.

Ideal Candidate Traits

  • Friendly and patient with customers.
  • Detail-oriented and highly organized.
  • Able to remain calm under pressure.
  • Team player with strong follow-through.
  • Motivated to help grow Bing Ltd.'s butcher block countertop division.

Benefits:

Retirement plan, dental, vision, life insurance, critical illness, short term disability, paid time off and paid holidays.

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