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Full Time Contingent Workforce Management Jobs (NOW HIRING)

This is a full time role that can be held from one of our US hubs or remotely in the United States ... Help extend operational workforce management practices to additional teams within Product Support ...

... operations, contingent labor management, or a related field. * Hands-on experience supporting ... Experience working with HRIS, staffing, or workforce management systems such as Avionté, Bullhorn ...

HR Specialist

Houston, TX · On-site

$55K - $80K/yr

Lead the management and oversight of third-party and contingent workforce programs, including ... Work Location and Status: * Full time, Houston, TX * Hybrid, 3 days in office Compensation:

Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ... Job offers are contingent on background/security investigation results. * Must be willing to submit ...

... workforce operations. As our first Country Manager in Canada, you will play a critical role in ... operations, contingent labor management, or a related field. * Hands-on experience supporting ...

HR Specialist

Houston, TX · On-site

$55K - $80K/yr

Lead the management and oversight of third-party and contingent workforce programs, including ... Work Location and Status: * Full time, Houston, TX * Hybrid, 3 days in office Compensation:

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Full Time Contingent Workforce Management information

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$25K

$76.4K

$162K

How much do full time contingent workforce management jobs pay per year?

As of Jun 28, 2026, the average yearly pay for full time contingent workforce management in the United States is $76,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Contingent Workforce Management vs Contract Recruiter?

AspectFull Time Contingent Workforce ManagementContract Recruiter
CredentialsExperience in workforce planning, HR, or staffingRecruitment certifications or experience in talent acquisition
Work EnvironmentIn-house, ongoing management of contingent staffTemporary, project-based recruitment assignments
Employer UsageUsed by organizations managing large contingent workforcesHired by companies or staffing agencies for specific hiring needs

Full Time Contingent Workforce Management involves ongoing oversight of temporary staff within an organization, focusing on workforce planning and compliance. In contrast, a Contract Recruiter is hired for specific hiring projects, often on a temporary basis. While both roles require recruitment knowledge, the management role emphasizes ongoing workforce strategy, whereas the recruiter focuses on filling positions quickly.

More about Full Time Contingent Workforce Management jobs
What are the most commonly searched types of Contingent Workforce Management jobs? The most popular types of Contingent Workforce Management jobs are:
What states have the most Full Time Contingent Workforce Management jobs? States with the most job openings for Full Time Contingent Workforce Management jobs include:
What job categories do people searching Full Time Contingent Workforce Management jobs look for? The top searched job categories for Full Time Contingent Workforce Management jobs are:
Infographic showing various Full Time Contingent Workforce Management job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $76,417 per year, or $36.7 per hour.

Workforce Management Specialist

EssilorLuxottica

Dallas, TX • On-site

Full-time

Medical, Retirement, PTO

Posted 29 days ago


Key responsibilities

  • Monitor key performance indicators and intra-day performance models using workforce management tools to ensure staffing aligns with forecasts and schedules.

  • Collaborate with the Workforce Analyst to implement contingency and resource plans and communicate with managers, supervisors, operations directors, and IT Help Desk as needed.

  • Escalate and facilitate resolution of issues across call center operations to ensure compliance with Service Level Agreements and business continuity.


EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 289 frontline employees who took The Breakroom Quiz

7th of 39 rated optical retailers


Job description

Requisition ID: 930583
Store #: E01249 Lab Ops - Field US
Position:Full-Time
Total Rewards: Benefits/Incentive Information
If you've worn a pair of glasses, we've already met.
We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.
With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.
Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
As a member of the Workforce Management Team, the Workforce Planning Specialist (Real Time Adherence) has the function of Intra Day Performance Management in real time and execution of the plan provided by the Workforce Analyst. The Workforce Planning Specialist also ensures there is adequate and appropriate response and communication to leadership for all service affecting alerts. The person in this role works collaboratively with the Workforce Analyst under the supervision of the Sr Manager of Workforce Planning.
MAJOR DUTIES AND RESPONSIBILITIES
  • Monitor Key Performance Indicators through active utilization of Workforce Management tools.
  • Real time monitoring of all Intra Day performance models ensuring actual staff is aligned with predetermined forecasts and schedules provided by the Workforce Analyst.
  • In collaboration with WFM Analyst, implement contingency and resource plans on an interval and daily basis as needed (staffing movement, IT related issues, management decisions) is maintained between all necessary parties to include managers/supervisors, operations directors and the IT Help Desk)
  • Escalate and facilitate resolution of issues across call center operations as required to ensure compliance with Service Level Agreements (SLA)
  • Ensure consistent communication regarding demand or staff anomalies
  • Monitor key call center systems to look for alarms or call delivery failures. Work with leadership to invoke alternatives to any service impacting drivers to ensure business continuity in the call center(s)
  • Performs other duties as required

BASIC QUALIFICATIONS
  • High School Diploma
  • Minimum of 1 year call center experience
  • Knowledgeable of contact center metrics, processes, and key performance indicators
  • Strong organizational skills
  • Analytical aptitude
  • Strong Excel skills
  • Excellent verbal and written communications skills
  • Ability to work with minimal guidance in a time critical environment

PREFERRED QUALIFICATIONS
  • Associate's degree or equivalent experience
  • Prior experience in a workforce management role
  • Exposure to workforce management software and processes

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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