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Full Time Collections Supervisor Jobs (NOW HIRING)

Velo Associates PLC

Collector

Grand Rapids, MI · On-site

$18 - $22/hr

Collections Manager and Collections Supervisor Pay Type: Hourly Travel Required: None Position Type: Full Time HR Contact: HR Director General Purpose: Interact with outside parties by phone to ...

Velo Associates PLC

Collector

Grand Rapids, MI · On-site

$18 - $22/hr

Collections Manager and Collections Supervisor Pay Type: Hourly Travel Required: None Position Type: Full Time HR Contact: HR Director General Purpose: Interact with outside parties by phone to ...

ProCollect

Bilingual Collection Specialist

Dallas, TX · On-site

$4.0K/wk

... supervision of a Collections Supervisor. GET HIRED AND RECEIVE A $4000.00 SIGN ON BONUS JOB ... Type: Full-time Benefits: As a Collections Representative with ProCollect, you can expect ...

Nationwide Video

Collections Specialist

Wixom, MI · On-site

$55K - $70K/yr

This position does not require supervisory responsibilities. Work Environment: This position ... This is a full-time position. Days and hours of work are Monday through Friday 8:00 am to 6:00 pm.

Nationwide Video

Collections Specialist

Wixom, MI · On-site

$55K - $70K/yr

This position does not require supervisory responsibilities. Work Environment: This position ... This is a full-time position. Days and hours of work are Monday through Friday 8:00 am to 6:00 pm.

Waste Connections

Collections Representative

Norfolk, VA · On-site

$23 - $25/hr

This is a full-time, Monday-Friday 8:00am - 5:00pm position with competitive pay, and excellent ... Work closely with Credit Supervisor in utilizing our 3rd party collection agency * Maintain ...

Zelle LLP

Collections Specialist

Dallas, TX · On-site

$55K - $75K/yr

Non-Exempt SUPERVISOR: Vice President, Controller SUMMARY: Follow up on firm wide aged accounts ... Job Type: Full-time Benefits: * Medical, Dental & Vision Insurance * 401(k) Plan Employer Match ...

Zelle LLP

Collections Specialist

Minneapolis, MN · On-site

$55K - $75K/yr

Non-Exempt SUPERVISOR: Vice President, Controller SUMMARY: Follow up on firm wide aged accounts ... Job Type: Full-time Benefits: * Medical, Dental & Vision Insurance * 401(k) Plan Employer Match ...

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Full Time Collections Supervisor information

See salary details

$31K

$58.7K

$109K

How much do full time collections supervisor jobs pay per year?

As of Jul 16, 2026, the average yearly pay for full time collections supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Collections Supervisor vs Collections Specialist?

AspectFull Time Collections SupervisorCollections Specialist
CredentialsHigh school diploma or equivalent; some roles prefer relevant certificationsHigh school diploma or equivalent; certifications are optional
Work EnvironmentSupervisory role overseeing teams, often in office settingsIndividual contributor role, working directly with accounts in office or call center
Employer & Industry UsageCommon in banking, finance, and credit industriesUsed across similar industries for direct collection activities
Search & Comparison IntentPeople comparing leadership roles in collectionsIndividuals seeking entry-level or specialist collection roles

The Full Time Collections Supervisor oversees collection teams and manages strategies, while the Collections Specialist focuses on directly contacting debtors to recover funds. The supervisor has more responsibilities in team management and strategy implementation, whereas the specialist handles day-to-day collection activities. Both roles are essential in the collections process but differ in scope and seniority.

More about Full Time Collections Supervisor jobs
What cities are hiring for Full Time Collections Supervisor jobs? Cities with the most Full Time Collections Supervisor job openings:
What are the most commonly searched types of Collections Supervisor jobs? The most popular types of Collections Supervisor jobs are:
What job categories do people searching Full Time Collections Supervisor jobs look for? The top searched job categories for Full Time Collections Supervisor jobs are:
Full Time Collections Supervisor jobs near you

Collector

Velo Associates PLC

Grand Rapids, MI • On-site

$18 - $22/hr

Full-time

Re-posted 29 days ago

Job description

Job Title:

Collector

Job Category:

Support

Department:

Collections

Location:

Main Office – Grand Rapids

Team:

TC1

Reports to:

Collections Manager and Collections Supervisor

Pay Type:

Hourly

Travel Required:

None

Position Type:

Full Time

HR Contact:

HR Director

General Purpose: Interact with outside parties by phone to solicit payments for goods or services, collect information, and conduct follow up.

KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

  • Place collection calls in a fast paced, goal oriented collections department.
  • Communicate appropriately and professionally with consumers to collect funds, set up payment plans, and respond to basic questions.
  • Provide excellent customer service while contacting consumers on behalf of clients and resolve discrepancies, short payments, small balances, and delinquent accounts.
  • Review pre-litigation accounts to determine the appropriate path including further collection calling, initiating legal involvement, or placed in No Action Intended (NAI) status.
  • Place high volume phone calls to delinquent consumers.
  • Collect payments via credit card or direct debit via phone.
  • Follow up on initial contacts.
  • Accurately document all calls and consumer contacts.


GENERAL RESPONSIBILITIES AND FUNCTIONS:

  • Ensure security, integrity, compliance, and confidentiality of data.
  • Ensure that all tasks meet compliance standards.
  • Follow procedures and training to maximize accuracy and efficiency.
  • Serve as a resource person for baseline questions and work cooperatively with all team members to coordinate basic procedures, policies, and support of the company goals.
  • Take ownership for the excellence, efficiency, and accuracy of work product by effectively communicating and providing support in all areas as needed including assisting with coverage during other employee absences.
  • Report and coordinate primarily with Team Leads, Collections Supervisor, and Collections Manager regarding work-related product.
  • Provide suggestions for changes and improvement.
  • All other duties as assigned.


QUALIFICATIONS AND EDUCATION REQUIREMENTS:

  • High School Diploma or Equivalent
  • Strong Typing Skills
  • Strong Attention to Detail and Goal Oriented
  • Commitment to Excellent Customer Service
  • Excellent Written and Verbal Communication Abilities
  • Required Language Skills

KEY COMPETENCIES:

  • Communication Skills
  • Persuasiveness
  • Problem Solving
  • Reliable and Consistent Attendance
  • Adaptability
  • Tenacious Work Ethic
  • Fast Paced and Accurate Work Product
  • Negotiation Skills
  • Stress Tolerance
  • High Energy Level

PREFERRED SKILLS:

  • 1-2 Years High-Volume, Fast-Paced Job Experience
  • Proficient in Relevant Computer Applications and Call Center Systems
  • Knowledge of Collection Principles and Methods
  • Proven Track Record in Collections
  • Knowledge of Billing and Collections Procedures

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.


Monday thru Friday
8am- 4:30pm
40 hours per Week