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Front Office Manager Jobs in Indiana (NOW HIRING)

Ascent Hospitality

Front Office Manager

Hammond, IN · On-site

Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Front Office Manager! Lead front office activities of hotel and proactively look for opportunities to create ...

Home2 Suites Bloomington

Front Desk Manager

Bloomington, IN · On-site

$13.75 - $17.75/hr

Critical Insurance Our Front Office Manager makes a difference by: * A warm, people-oriented demeanor * A team-first attitude * A gift for paying attention to the smallest details As Front Office ...

Home2 Suites Bloomington

Front Desk Manager

Bloomington, IN · On-site

$13.75 - $17.75/hr

Critical Insurance Our Front Office Manager makes a difference by: * A warm, people-oriented demeanor * A team-first attitude * A gift for paying attention to the smallest details As Front Office ...

Home2 Suites Bloomington

Front Desk Manager

Bloomington, IN · On-site

$15.75 - $20.25/hr

Critical Insurance Our Front Office Manager makes a difference by: * A warm, people-oriented demeanor * A team-first attitude * A gift for paying attention to the smallest details As Front Office ...

Home2 Suites Bloomington

Front Desk Manager

Bloomington, IN · On-site

$13.75 - $17.75/hr

Critical Insurance Our Front Office Manager makes a difference by: * A warm, people-oriented demeanor * A team-first attitude * A gift for paying attention to the smallest details As Front Office ...

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Front Office Manager information

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$35

How much do front office manager jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for front office manager in Indiana is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $26.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What is the highest salary for an office manager?

The highest salaries for a front office manager can exceed $80,000 annually, especially in large corporations or high-cost-of-living areas. Factors such as experience, certifications, and the size of the organization influence compensation levels.

Is front office a stressful job?

A front office manager role can be stressful due to the need to handle guest complaints, manage staff, and ensure smooth operations in a fast-paced environment. Strong organizational skills, problem-solving abilities, and the ability to work under pressure are important for success in this position.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the establishment. In some regions, salaries can be higher, especially in luxury hotels or large organizations, and additional benefits may be included.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

What does a front office manager do?

A front office manager oversees the reception area of a hotel or organization, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They also coordinate reservations, manage administrative tasks, and ensure smooth daily operations, often using property management systems. Strong leadership, communication skills, and experience in hospitality or customer service are essential for this role.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Indiana? The most popular types of Front Office jobs in Indiana are:
What are popular job titles related to Front Office Manager jobs in Indiana? For Front Office Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Front Office Manager jobs in Indiana look for? The top searched job categories for Front Office Manager jobs in Indiana are:
What cities in Indiana are hiring for Front Office Manager jobs? Cities in Indiana with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Indiana as of July 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,985 per year, or $22.6 per hour.
Front Office Manager

Front Office Manager

General Hotels Corporation

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

About the Role
General Hotels Corporation is seeking an experienced and guest-focused Front Office Manager to lead Front Desk operations at the Crowne Plaza Indianapolis Airport and help create exceptional guest experiences from check-in to check-out. We're looking for a confident leader who thrives in a fast-paced environment, supports their team, and understands the importance of service, professionalism, and operational excellence.
As Front Office Manager, you'll oversee the daily operations of the Front Desk while helping ensure guests receive outstanding service and team members feel supported, trained, and motivated to succeed.
What You'll Do
  • Oversee all Front Desk and guest service operations
  • Lead, coach, and support Front Desk team members
  • Ensure guests receive exceptional service throughout their stay
  • Assist with hiring, onboarding, scheduling, and training front office staff
  • Handle guest concerns professionally and implement service recovery solutions
  • Monitor room inventory, occupancy, and guest billing accuracy
  • Work closely with Housekeeping, Sales, and other departments to support hotel operations
  • Maintain brand standards and ensure operational compliance
  • Participate in Manager on Duty responsibilities as needed
  • Review reports, daily operations, and department performance metrics
  • Support labor management, scheduling, and operational efficiency
  • Help create a positive, team-oriented work environment

What You'll Bring
  • Previous Front Desk or hotel supervisory experience required
  • Strong leadership, communication, and guest service skills
  • Experience with hotel PMS systems required
  • Ability to multitask and problem solve in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Ability to lead teams while maintaining professionalism under pressure
  • Experience handling guest concerns and service recovery situations
  • Budgeting, scheduling, or labor management experience preferred
  • Flexible availability, including evenings, weekends, and holidays as needed
  • Reliable transportation and dependable attendance
  • Bilingual English/Spanish skills are a plus

Why You'll Love It Here
At General Hotels Corporation, we believe hospitality is about creating memorable experiences while building strong, supportive teams. When you join GHC, you become part of a company that has been committed to excellence in hospitality since 1962.
We value leaders who bring professionalism, accountability, and positive energy to their teams every day. You'll work in an environment that encourages collaboration, growth, and operational excellence.
Our Benefits
  • Medical, Dental, and Vision Insurance Options
  • Company Paid Life Insurance
  • Company Paid Telemedicine
  • Supplemental Life Insurance
  • 401(k) with Company Match
  • Earned Wage Access ('On-Demand Pay')
  • Hotel Room Discounts
  • Company Paid Employee Assistance Program
  • Perks through Benefit Hub
  • Generous Time Off Package

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

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