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Freight Forwarding Operations Manager Jobs (NOW HIRING)

JAS

Operations Manager

El Paso, TX · On-site

Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... The Operations Manager will be responsible for all operational services, including but not limited ...

JAS

Operations Manager

El Paso, TX

Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... The Operations Manager will be responsible for all operational services, including but not limited ...

JAS

Govt. & Defense - Operations Manager

Sterling, CO

$100K - $120K/yr

Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... The Operations Manager will be responsible for all operational services, including but not limited ...

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Freight Forwarding Operations Manager information

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$35K

$74.4K

$114.5K

How much do freight forwarding operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for freight forwarding operations manager in the United States is $74,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What is a freight forwarding operations manager?

Freight Forwarding Operations Managers are professionals responsible for overseeing the logistics and transportation processes involved in moving goods internationally or domestically. They coordinate shipments, manage documentation, ensure compliance with regulations, and supervise teams to ensure efficient and timely delivery of cargo. Their role involves liaising with shippers, carriers, customs officials, and clients to resolve issues and optimize the supply chain. Effective managers in this field combine knowledge of logistics, customer service, and regulatory requirements to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a freight forwarding operations manager?

To thrive as a Freight Forwarding Operations Manager, you need in-depth knowledge of international logistics, supply chain management, and customs regulations, often supported by a degree in logistics or business and relevant industry experience. Familiarity with freight management systems, customs clearance software, and certifications like IATA or FIATA is typically required. Strong leadership, problem-solving, and negotiation skills help you manage teams and coordinate with clients and carriers effectively. These skills are crucial for ensuring efficient, compliant, and cost-effective movement of goods across global markets.

What are some common challenges faced by a freight forwarding operations manager and how can they be addressed?

A Freight Forwarding Operations Manager often faces challenges such as coordinating logistics across multiple time zones, managing last-minute shipment changes, and ensuring compliance with international trade regulations. Successfully addressing these issues requires proactive communication with carriers, clients, and customs officials, as well as staying up-to-date on regulatory changes. Implementing robust tracking systems and fostering a culture of flexibility within the team can also help streamline operations and minimize disruptions.

What is the difference between Freight Forwarding Operations Manager vs Freight Coordinator?

AspectFreight Forwarding Operations ManagerFreight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, develops strategiesCoordinates shipments, communicates with clients and carriers, tracks cargo
Required CredentialsLogistics certifications, experience in freight managementBasic logistics knowledge, often entry-level
Work EnvironmentOffice-based, supervisory role, often in logistics companiesOffice and warehouse, operational focus
Industry UsageCommonly used in large freight and logistics companiesUsed across various shipping and freight firms

The Freight Forwarding Operations Manager focuses on overseeing and strategizing freight operations, requiring leadership and management skills. In contrast, the Freight Coordinator handles day-to-day shipment coordination and client communication. Both roles are essential in logistics but differ in scope and responsibilities.

Is a freight forwarding operations manager a high paying job?

A freight forwarding operations manager typically earns a competitive salary that reflects experience, location, and industry demand. The role often requires strong organizational skills, knowledge of logistics software, and certifications, which can influence compensation levels.

Is freight forwarding a good career?

Freight forwarding is a viable career that involves coordinating the shipment of goods internationally, requiring skills in logistics, communication, and documentation. It offers opportunities for advancement and often involves working with transportation management systems and industry regulations. The role can be stable and rewarding for those interested in global trade and supply chain management.
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Freight Forwarding Operations Manager jobs near you
Infographic showing various Freight Forwarding Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,412 per year, or $35.8 per hour.

Operations Manager

JAS

El Paso, TX • On-site

Full-time

Re-posted 29 days ago

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
The Operations Manager will be responsible for all operational services, including but not limited to Imports/Exports via Air/Ocean movement, as well as warehousing, and customs brokerage oversight. This role is responsible for supporting branch operational excellence, product initiatives, while driving operational, financial, and compliance objectives.
ESSENTIAL FUNCTIONS:
  • Technical understanding of operational functions to ensure the branch remains compliant with JAS process and procedures as well as governmental standards.
  • Meet company & customer established KPIs (Key Performance Indicators).
  • Management of KPIs by utilizing the operational and financial dashboards.
  • Responsible for managing operations distribution and workloads, to ensure client and contractual needs are met.
  • Awareness of key import and export lanes and operations processes/requirements.
  • Work closely with operations, sales, warehousing, and sales support teams to achieve the target budget.
  • Maintain and grow relationships with customers and Carriers.

SUPERVISORY RESPONSIBILITIES:
  • Management of KPIs by utilizing the operational and financial dashboards.
  • Manage Branch Workflow initiative adherence using PowerBI dashboard to enhance staff productivity.
  • Conduct performance evaluation for direct reports.
  • Promote, enable, facilitate, and oversee the training of branch personnel, as well as confirming staff is current on training.
  • Identify and relay personnel issues to Branch Manager.
  • Ongoing coaching and mentoring of staff to develop skills to the highest level.

EDUCATION AND EXPERIENCE:
  • Bachelor's degree preferred.
  • 7+ years of Freight Forwarding operations experience, handling air/ocean product, warehousing, and customs brokerage.
  • 5+ years of prior supervisory/managerial experience.
  • Highly motivated leader who is adept at working in a competitive, challenging and fast-paced work environment.
  • Must have advanced proficiency language (written and speaking).

QUALIFICATIONS:
  • 7+ years of Freight Forwarding operations experience.
  • 5+ years of prior supervisory/managerial experience.
  • Must have a firm working knowledge/experience handing air/ocean imports and exports.
  • CargoWise (C1) experience is a plus.
  • Customs Brokerage experience is a plus.
  • Excellent organizational skills.
  • Excellent written and verbal skills
  • Strong computer skills including Microsoft Office Suite.
  • Detail oriented, able to multitask and meet deadlines.
  • Self-motivated, able to work in a team and independently.

ENVIRONMENT:
  • 100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to __ %) required in support of the position's responsibilities.
  • While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

  • The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
  • The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Management retains discretion to add or change duties of this position at any time.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT "KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER." JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.

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