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Freight Forwarding Operations Manager Jobs (NOW HIRING)

... Freight Forwarder experience; experience with live event import/export operations is a plus ... Time Management & Prioritization * Team Collaboration * Problem Solving Don't meet every single ...

Rock-It's premier team manages bespoke global logistics through end-to-end services including ... Freight Forwarder experience; experience with live event import/export operations is a plus

... cargo for freight forwarding customers. Ensures that freight is processed in compliance with ... and oversight from manager. Typically, does not perform the work supervised. Employee Type:

About HPL Apollo HPL Apollo is one of the top freight forwarders in the United States by volume ... S. operations. The Opportunity We are seeking a driven, detail-oriented Operations Manager to lead ...

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Freight Forwarding Operations Manager information

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$35K

$74.4K

$114.5K

How much do freight forwarding operations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for freight forwarding operations manager in the United States is $74,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What are Freight Forwarding Operations Managers?

Freight Forwarding Operations Managers are professionals responsible for overseeing the logistics and transportation processes involved in moving goods internationally or domestically. They coordinate shipments, manage documentation, ensure compliance with regulations, and supervise teams to ensure efficient and timely delivery of cargo. Their role involves liaising with shippers, carriers, customs officials, and clients to resolve issues and optimize the supply chain. Effective managers in this field combine knowledge of logistics, customer service, and regulatory requirements to keep operations running smoothly.

What is the difference between Freight Forwarding Operations Manager vs Freight Coordinator?

AspectFreight Forwarding Operations ManagerFreight Coordinator
ResponsibilitiesOversees entire freight operations, manages teams, develops strategiesCoordinates shipments, communicates with clients and carriers, tracks cargo
Required CredentialsLogistics certifications, experience in freight managementBasic logistics knowledge, often entry-level
Work EnvironmentOffice-based, supervisory role, often in logistics companiesOffice and warehouse, operational focus
Industry UsageCommonly used in large freight and logistics companiesUsed across various shipping and freight firms

The Freight Forwarding Operations Manager focuses on overseeing and strategizing freight operations, requiring leadership and management skills. In contrast, the Freight Coordinator handles day-to-day shipment coordination and client communication. Both roles are essential in logistics but differ in scope and responsibilities.

What are some common challenges faced by a Freight Forwarding Operations Manager and how can they be addressed?

A Freight Forwarding Operations Manager often faces challenges such as coordinating logistics across multiple time zones, managing last-minute shipment changes, and ensuring compliance with international trade regulations. Successfully addressing these issues requires proactive communication with carriers, clients, and customs officials, as well as staying up-to-date on regulatory changes. Implementing robust tracking systems and fostering a culture of flexibility within the team can also help streamline operations and minimize disruptions.

What are the key skills and qualifications needed to thrive as a Freight Forwarding Operations Manager, and why are they important?

To thrive as a Freight Forwarding Operations Manager, you need in-depth knowledge of international logistics, supply chain management, and customs regulations, often supported by a degree in logistics or business and relevant industry experience. Familiarity with freight management systems, customs clearance software, and certifications like IATA or FIATA is typically required. Strong leadership, problem-solving, and negotiation skills help you manage teams and coordinate with clients and carriers effectively. These skills are crucial for ensuring efficient, compliant, and cost-effective movement of goods across global markets.
More about Freight Forwarding Operations Manager jobs
What cities are hiring for Freight Forwarding Operations Manager jobs? Cities with the most Freight Forwarding Operations Manager job openings:
What states have the most Freight Forwarding Operations Manager jobs? States with the most job openings for Freight Forwarding Operations Manager jobs include:
What job categories do people searching Freight Forwarding Operations Manager jobs look for? The top searched job categories for Freight Forwarding Operations Manager jobs are:
Infographic showing various Freight Forwarding Operations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $74,412 per year, or $35.8 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

About Us
LOTTE GLOBAL LOGISTICS is a leading logistics provider with a strong global network. Our [Insert Branch Location] branch operates as a key hub for our international freight forwarding services, supported by and in close coordination with our Korean Head Office.
Position: Senior Manager Freight Forwarding
Summary:
We are seeking an experienced, dynamic, and results-oriented Sr. Manager to oversee the complete freight forwarding operations. The successful candidate will be the primary liaison between the branch and the Korean Head Office, ensuring operational excellence, compliance, and strategic alignment.
Key Responsibilities
1. Operational Management amp; Oversight
  • Manage and oversee the entire end-to-end freight forwarding operation, including both Ocean (Sea) and Air freight for Import and Export shipments.
  • Ensure all operational procedures comply with global and local regulations (e.g., customs, trade compliance).
  • Optimize operational efficiency, quality, and profitability across all service lines.
  • Monitor performance KPIs, identify areas for improvement, and implement corrective actions.
2. Head Office amp; Internal Communication
  • Serve as the main point of contact and communication channel between the local branch and the LOTTE GLOBAL LOGISTICS Head Office in Korea.
  • Prepare and submit regular performance reports, budget forecasts, and strategic updates to the Head Office.
  • Ensure the local branch strategy is fully aligned with the corporate strategy and directives from the Head Office.
  • Facilitate seamless communication and cooperation across international branches and departments.
3. Sales amp; Business Development
  • Lead the branch's new business development and sales management efforts, with a focus on acquiring new freight forwarding clients
  • Develop and execute sales strategies to expand market share and achieve revenue targets.
  • Maintain strong relationships with key accounts, carriers, and vendors.
  • Analyze market trends and competitor activities to identify new opportunities.
4. Team Leadership amp; Administration
  • Manage, mentor, and lead the local branch team, fostering a high-performance, collaborative, and compliant work environment.
  • Oversee financial performance, including budgeting, cost control, and P amp;L management for the branch.
Required Qualifications
  • Experience: Minimum of 7+ years of progressive experience in the freight forwarding/logistics industry, with significant experience in a managerial or operational leadership role.
  • Expertise: Deep knowledge and hands-on experience in Ocean Freight (Import/Export) and Air Freight (Import/Export) operations, documentation, and regulations.
  • Language: Fluency in both Korean and English (Bilingual) is essential (written, spoken, and technical business communication) to effectively liaise with the Korean Head Office and international clients.
  • Skills: Strong business acumen, strategic thinking, excellent communication, negotiation, and leadership skills.
  • Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
LGLNA is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Benefits:
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vacation
  • Vision insurance
  • 401K
Job Type: Full-time