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Freight Account Manager Jobs (NOW HIRING)

Salary Req #: 2605 About the Role The Senior Account Manager Irole is a key strategic role ... S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for ...

Salary Req #: 2605 About the Role The Senior Account Manager I role is a key strategic role ... S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for ...

Account Manager

Chattanooga, TN · On-site

$50K - $60K/yr

As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing ... The Account Manager is the primary owner of the customer relationship and is responsible for both ...

Account Manager The individual in the Account Manager role is a trusted, central point of contact ... You will support our staff to ensure timely pick-up and delivery of customer freight for our ...

Account Manager

Phoenix, AZ · On-site

$50K - $60K/yr

Conduct daily outreach to carriers to secure additional freight capacity and strengthen network coverage. * Operate independently with strong decision-making skills to manage accounts and daily ...

Account Manager

Chicago, IL · On-site

$60K/yr

Account Manager Chicago, Illinois Do you love building relationships and winning new business? AFC ... Partner with Operations/Dispatch to execute freight, align expectations, and ensure smooth ...

Account Manager

Chicago, IL · On-site

$56K/yr

Our Account Managers leverage Spot's services and freight solutions to identify potential new customers, nurture relationships, and build lasting partnerships. Account Managers are responsible for ...

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Freight Account Manager information

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$29.5K

$65.8K

$106K

How much do freight account manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for freight account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a Freight Account Manager typically collaborate with internal teams and external clients to ensure successful shipment deliveries?

Freight Account Managers serve as the primary point of contact between clients and logistics teams, working closely with operations, customer service, and carriers to coordinate shipments. They regularly communicate with clients to understand their shipping needs, resolve issues, and provide updates on delivery status. Internally, they collaborate with dispatchers and warehouse staff to arrange pickups, optimize routes, and address any challenges that may arise. This role requires strong organizational and interpersonal skills to balance client expectations with operational capabilities, ensuring timely and cost-effective transportation solutions.

What are Freight Account Managers?

Freight Account Managers are logistics professionals responsible for managing relationships with clients who need freight shipping services. They coordinate shipments, negotiate rates, ensure timely deliveries, and resolve any issues that arise during transportation. Their role involves maintaining strong customer service, growing accounts, and acting as the main point of contact between clients and carriers. Freight Account Managers also analyze client needs to provide tailored shipping solutions and may oversee billing and documentation. Their work is crucial for efficient and cost-effective movement of goods.

What are the key skills and qualifications needed to thrive as a Freight Account Manager, and why are they important?

To excel as a Freight Account Manager, you need strong knowledge of logistics, supply chain processes, and sales, often supported by a degree in business, logistics, or a related field. Familiarity with transportation management systems (TMS), CRM software, and freight rate negotiation is commonly required. Outstanding communication, negotiation, and relationship-building skills help differentiate successful professionals in this role. These abilities are crucial for efficiently coordinating shipments, maintaining client satisfaction, and driving business growth in a competitive logistics market.

What is the difference between Freight Account Manager vs Logistics Coordinator?

AspectFreight Account ManagerLogistics Coordinator
CredentialsRelevant certifications (e.g., CLP, CCL), industry experienceSimilar certifications, entry-level experience often sufficient
Work EnvironmentCustomer-facing, sales-driven, office-basedOperational, coordination-focused, office and warehouse
Employer & Industry UsageFreight and transportation companies, freight brokersLogistics firms, supply chain departments
Search & Comparison IntentUnderstanding sales and client management roles in freightOperational roles managing shipments and schedules

The main difference is that a Freight Account Manager focuses on client relationships, sales, and account growth within the freight industry, while a Logistics Coordinator handles the operational aspects of shipment coordination and logistics planning. Both roles require industry knowledge and certifications but serve different functions within the supply chain process.

More about Freight Account Manager jobs
What cities are hiring for Freight Account Manager jobs? Cities with the most Freight Account Manager job openings:
What states have the most Freight Account Manager jobs? States with the most job openings for Freight Account Manager jobs include:
Infographic showing various Freight Account Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Sr. Account Manager

Sr. Account Manager

Uber Freight

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Uber Freight rating

7.4

Company rating: 7.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Schedule: Full Time
Job Type: Hybrid
Salary Type: Salary
Req #: 2605
About the Role
The Senior Account Manager Irole is a key strategic role responsible for driving customer success, overseeing complex accounts, and acting as a strategic partner between our customers, carriers, and internal operations teams. This role requires a proactive, self-motivated individual who thrives in a fast-paced, dynamic environment, adapts quickly to change, and consistently delivers solutions that align with customer and business goals. The Sr. AM will leverage strong industry knowledge, including market trends and spot bidding strategy, to drive growth and profitability while ensuring customers receive a best-in-class experience. They will also provide mentorship to team members, use data-driven insights to support decision-making (e.g., Tableau or similar analytics tools), and remain available for escalations beyond standard business hours when needed.
This position is based in our Chicago office and follows a hybrid schedule, working in office Monday, Tuesday, and Thursday with flexibility on remaining weekdays.
What the Candidate Will Do
  • Build, manage, and strengthen strategic relationships with key customer contacts across multiple levels and functions.
  • Serve as the primary point of escalation for complex issues, ensuring timely and effective resolution.
  • Monitor and analyze market trends to provide customers with competitive, data-driven pricing and spot bid strategies.
  • Use analytics tools (e.g., Tableau) to identify patterns, optimize account performance, and present insights to customers and leadership.
  • Drive customer retention and growth by proactively identifying opportunities, offering solutions, and aligning strategies with customer goals.
  • Oversee day-to-day operations for assigned accounts, ensuring compliance with service standards and regulatory requirements.
  • Coordinate with internal teams to manage escalations, after-hours requests, and time-sensitive shipments.
  • Provide mentorship and guidance to junior account managers to foster team development.
  • Manage multiple high-priority tasks simultaneously while maintaining strong organization and attention to detail.
  • Deliver on company KPIs and profitability targets through strategic account management.

Basic Qualifications
  • High School Diploma or GED Equivalent
  • At least 3 years of logistics, supply chain, account management or customer service experience in a customer-facing role.
  • Ability to work outside of traditional 8-5 hours when needed to support escalations.

Preferred Qualifications
  • Proven ability to manage complex accounts and resolve escalated issues/prior experience as an account manager.
  • Strong knowledge of transportation/logistics operations and industry trends.
  • Excellent communication and relationship-building skills across all levels of an organization.
  • High degree of adaptability, organization, and self-motivation.
  • Experience with Tableau or similar business intelligence/analytics platforms.
  • Demonstrated success with spot bidding and applying market knowledge to pricing strategy.
  • Leadership or mentorship experience within a team setting.
  • Advanced proficiency within the Google Suite

Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
Illinois: The salary range for this role is between $54,000-$78,000. This role is also eligible for additional compensation through a Sales Incentive Plan (SIP), with employees meeting applicable business performance goals having the opportunity to earn approximately 25%-33% above base salary.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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