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Freelance Software Support Engineer Jobs (NOW HIRING)

Cloudspace

We're always looking for talented developers to add to our internal database of resumes. If you're experienced in any of the technologies listed below feel free to send us your resume. We'll keep it ...

Cloudspace

Freelance Software Developer

Orlando, FL · On-site

We're always looking for talented developers to add to our internal database of resumes. If you're experienced in any of the technologies listed below feel free to send us your resume. We'll keep it ...

Amat

Global Software Support Engineer II

Phoenix, AZ · On-site

$86K - $119K/yr

... software support via Software Ticketing system. 3. Provides timely updates/reports to all ... level engineers and detailed product operation. Functional Knowledge * Demonstrates expanded ...

Amat

Global Software Support Engineer I

Austin, TX

$70K - $95K/yr

... support via Software Ticketing system. 3. Provides assistance in analysis of software issues reported on customer tools by field engineers. Aligns and delivers in line with group objectives. 4. ...

Kiongroup

Software Engineer - Tech Support

Wauwatosa, WI

$65K - $105K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

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Kiongroup

Software Engineer - Tech Support

Atlanta, GA

$65K - $105K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

New

ASM

Senior Engineer, Software Support

Phoenix, AZ · On-site

$121K - $160K/yr

Senior Engineer, Software Support At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing ...

Collins Aerospace

Provides technical and engineering sensors and networks support * Responds to Incident tickets * Monitors the network connections between the SIGINT sensors and ground equipment * Provides ...

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Freelance Software Support Engineer information

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$39.5K

$90.7K

$166.5K

How much do freelance software support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for freelance software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Software Support Engineer vs Technical Support Specialist?

AspectFreelance Software Support EngineerTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Microsoft)Often similar certifications, sometimes less specialized
Work EnvironmentFreelance, remote or on-site, project-basedIn-house or remote, employed by a company
Employer & IndustryClients across various industries, independent contractorsTypically employed by tech companies, service providers
Search & Comparison IntentFreelance Software Support Engineer vs Technical Support Specialist

The main difference lies in employment status and work setup. Freelance Software Support Engineers operate independently, often on project-based contracts, while Technical Support Specialists are usually employed by a company. Both roles require technical certifications and involve troubleshooting, but the freelance role offers more flexibility and diverse clients.

More about Freelance Software Support Engineer jobs

What cities are hiring for Freelance Software Support Engineer jobs?

Cities with the most Freelance Software Support Engineer job openings:

What are the most commonly searched types of Software Support Engineer jobs?

The most popular types of Software Support Engineer jobs are:

What states have the most Freelance Software Support Engineer jobs?

States with the most job openings for Freelance Software Support Engineer jobs include:

What job categories do people searching Freelance Software Support Engineer jobs look for?

The top searched job categories for Freelance Software Support Engineer jobs are:

Freelance Software Support Engineer jobs near you
Infographic showing various Freelance Software Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.

Hardware and Software Support Engineer

TrafficCast

Middleton, WI

$40K - $50K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Company Description

Location:          Madison, WI (LOCAL CANDIDATES ONLY)

Job Type:           Full Time or Consultant to Full Time

Salary:                $40k - $50k + Stock Options (depending on skillset)

Company Description

TrafficCast International, Inc. (http://www.trafficcast.com) is a leading company in digital traffic information and service provision.

Based in Madison, WI, with satellite offices in Chicago, Atlanta, Wilmington DE, Irvine CA, and Shanghai, China, TrafficCast provides innovative technology and sophisticated data modeling to provide real-time and predictive traffic information that enhances and enables high performing location based services and dynamic navigation services to TTWN, Sirius XM Satellite Radio, and TV stations. Now covering over 880,000 miles of roadway, Dynaflow provides real time and predictive road information derived from GPS tracking data, public sensors and reports of accidents, road works and weather. For the more granular data required by public agencies for planning and operations, TrafficCast developed BlueTOAD, an advanced wireless device that directly computes travel times and vehicle behaviors from the detection of Bluetooth signals emanating from passing vehicles.

Job Description

Position

Support Engineer

Job Description:

We are looking for a support engineer responsible for supporting, installing, configuring, and training of our BlueTOAD hardware and software products.

You will be working alongside a small team of other support engineers and developers working on different aspects of the infrastructure. A commitment to collaborative problem solving, good communication, and the creation of quality deliverables, and world-class customer support is essential.

Skills / Responsibilities

  • Ensure the performance, quality, and responsiveness of products,
  • Assist on-site technician with general support for BlueTOAD products via telephone, email or WebEx Meeting or On-Site.
  • Help develop and maintain documentation in process and operational areas of the products
  • Remotely assist BlueARGUS users with support to general usage of BlueARGUS via telephone, email, WebEx or On-Site.
    • Adding, editing and manipulating sensor pairs, devices and routes
    • Reporting functionality support
  • Gather requirements around functionality and translate those requirements into elegant functional solutions.
  • Configuration of Debian based SAS to interact with clients' email server, network time protocol server and proxy server.
    • Assist client with troubleshooting networking issues which may reside on their network.
    • Monitoring of these devices and services to ensure optimal up-time and reliability.
    • Working closely with clients' IT department while maintaining a relationship and open line of communication to ensure fast resolution of any future issues.
  • Keep up to date on the latest industry trends in mobile technologies,
  • Ability to work in a fast-paced, high-effort, dynamic work environment,
  • Fast learner of new and emerging technologies.
Qualifications
  • Minimum 3-years' experience in hardware and software support,
  • Preferred Bachelor's Degree in Computer Science or related field,
  • Experience with networking technologies both hardware and software
  • Familiarity with Git, GitHub, Jira, and Agile development methodologies,
  • Familiarity with continuous integration,
  • Self-motivated with the ability to focus on product delivery,
  • Strong analytical, troubleshooting/problem solving skills,
  • Well organized and ability to document processes.
Additional Information


Competitive compensation and benefits commensurate with experience. Benefits for full-time employees include participation in the Company's retirement plan, bonus, medical, dental, life insurance, LTD/STD, paid vacations/sick day/holidays, and advancement opportunities.
Contact Information and Application Deadline
Please send your resume, including salary history and expectations
TrafficCast International is an equal opportunity employer.
 

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