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Freelance Software Support Engineer Jobs (NOW HIRING)

CoServe Global Solutions

NJ · On-site

Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot ...

IBML

Software Support Engineer

Birmingham, AL · On-site

PURPOSE The Software Technical Support Specialist is a customer-facing role, providing software ... and engineers. The ability to prioritize and balance multiple tasks is required. He/she must be ...

TicketManager

Software Support Engineer

Calabasas, CA · On-site

The Software Support Engineer will be a key member of the Technology team, responsible for developing and maintaining web applications and supporting API development. Responsibilities : • Develop ...

Natera

Software Support Engineer III

Austin, TX

$80K - $100K/yr

A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the ...

Natera

Software Support Engineer III

$80K - $100K/yr

A Software Support Engineer III provides technical assistance to production operations and research with troubleshooting, diagnosing, and solving product and environment problems. In addition, the ...

ASM

Senior Engineer, Software Support

Phoenix, AZ · On-site

$121K - $160K/yr

Senior Engineer, Software Support At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing ...

Cloudspace

We're always looking for talented developers to add to our internal database of resumes. If you're experienced in any of the technologies listed below feel free to send us your resume. We'll keep it ...

Cloudspace

Freelance Software Developer

Orlando, FL

We're always looking for talented developers to add to our internal database of resumes. If you're experienced in any of the technologies listed below feel free to send us your resume. We'll keep it ...

Kiongroup

Software Engineer - Tech Support

Wauwatosa, WI · On-site

$65K - $140K/yr

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is a weekly 8am ...

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Freelance Software Support Engineer information

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How much do freelance software support engineer jobs pay per year?

As of Jul 11, 2026, the average yearly pay for freelance software support engineer in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Software Support Engineer vs Technical Support Specialist?

AspectFreelance Software Support EngineerTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Microsoft)Often similar certifications, sometimes less specialized
Work EnvironmentFreelance, remote or on-site, project-basedIn-house or remote, employed by a company
Employer & IndustryClients across various industries, independent contractorsTypically employed by tech companies, service providers
Search & Comparison IntentFreelance Software Support Engineer vs Technical Support Specialist

The main difference lies in employment status and work setup. Freelance Software Support Engineers operate independently, often on project-based contracts, while Technical Support Specialists are usually employed by a company. Both roles require technical certifications and involve troubleshooting, but the freelance role offers more flexibility and diverse clients.

More about Freelance Software Support Engineer jobs
What cities are hiring for Freelance Software Support Engineer jobs? Cities with the most Freelance Software Support Engineer job openings:
What are the most commonly searched types of Software Support Engineer jobs? The most popular types of Software Support Engineer jobs are:
What states have the most Freelance Software Support Engineer jobs? States with the most job openings for Freelance Software Support Engineer jobs include:
What job categories do people searching Freelance Software Support Engineer jobs look for? The top searched job categories for Freelance Software Support Engineer jobs are:
Freelance Software Support Engineer jobs near you
Infographic showing various Freelance Software Support Engineer job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $90,663 per year, or $43.6 per hour.
Software Support Engineer

Software Support Engineer

CoServe Global Solutions

NJ • On-site

Other

Re-posted 2 days ago

Job description

Company Description

To us, CoServe means that "we're in it together" with our business partners. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We've found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together. 

Our vision is to help discover the very best talent on the planet.  And then help those people find their ideal work opportunity.  

CoServe's specific focus is IT and Telecommunication.  As serving others has always been our M.O., we have built deep, lasting relationships over the last few decades. These relationships are what make the difference in finding the exact right person at exactly the right time.

Job Description

Our client, a dynamic network management and security software firm supporting global companies in banking, technology, pharmaceuticals and retail, as well as the public sector, seeks an experienced Technical Support Engineer for a full time direct hire opening for the engineering team.


This company is on the cutting edge of a number of technologies, both on premise as well as Cloud / SaaS platforms. The selected candidate will need to be a creative problem solver, resourceful in getting things done, and productive working independently or collaboratively.


Responsibilities for this position will include technical support to customers and systems engineers for complex Network Analytics and Discovery software solutions. This individual will troubleshoot isses dealing with SQL, Unix, perl or shell, and network debugging. A good working knowledge of networking protocols like TCP/IP, ICMP, DHCP, DNS, SNMP, OSPF, BGP/etc. is required. This position involves phone/Internet support as well as interaction with Development, QA, Sales, and Marketing organizations. This position requires the ability to work without close supervision. This position supports a product and a customer base that is growing rapidly. This is both a highly technical position and a position where customer service skills are very important.


Primary responsibilities for this position include:

  • Respond to customer support requests in a timely and professional manner
  • Diagnose problems
  • Recreate problems locally using varying combinations of hardware and software
  • Create and document workarounds
  • Work with Development, QA, and others within the company to resolve product issues
  • Accurately document problem descriptions and resolutions
  • Support Customer Service Engineers





Qualifications

The following qualifications are required for this position:

  • Solid networking knowledge 
  • Solid Unix background
  • Familiarity with shell scripting and perl
  • Virtual machine experience (e.g. VMware/Hyper-V/AWS)
  • Strong communications skills (verbal and written)
  • A demonstrated ability to learn and a strong willingness to work at varied tasks


The following would be helpful for this position:

  • Database experience (SQL, Postgres)
  • Programming/scripting background (C, Java, perl)
  • Security experience
  • Experience with CentOS
  • Firewall, router, and switch management experience
  • Packet-level debugging
  • Technical support experience


** Please note, This position requires a US citizen able to to get security clearance ** 

Additional Information

This is an immediate opportunity!  Please contact us so we can help you get that first interview! 


** Please note, This position requires a US citizen able to to get security clearance ** 

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About CoServe

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2012

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