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Franchise Relations Jobs (NOW HIRING)

Fortune

Director, Public Relations

New York, NY · On-site

Develop and own integrated publicity and media relations strategies that elevate Fortune's editorial franchises, and its talent, conferences, commercial products, and advertising partnerships.

Taste Buds Kitchen - HQ

Director of Operations

Chester, MD · On-site

$150 - $190/hr

Act as the senior escalation point for complex franchisee relations issues, working constructively with franchise owners to resolve operational hurdles and protect brand integrity. Qualifications ...

Taste Buds Kitchen - HQ

Director of Operations

Chester, MD · On-site

$115K - $140K/yr

Act as the senior escalation point for complex franchisee relations issues, working constructively with franchise owners to resolve operational hurdles and protect brand integrity. Qualifications ...

Taste Buds Kitchen

Director of Operations

Chester, MD · On-site

$115K - $140K/yr

Act as the senior escalation point for complex franchisee relations issues, working constructively with franchise owners to resolve operational hurdles and protect brand integrity. Qualifications ...

Internova Travel Group

Internova manages leisure, business and franchise firms through a portfolio of distinctive ... Responsibilities This role is focused on PR strategy and planning, media relations and reputation ...

Buffalo Bills

Manager Stadium Relations

Orchard Park, NY · On-site

$134K/yr

COMPANY BACKGROUND Founded in 1959, the Buffalo Bills are one of the most storied franchises in the ... SUMMARY The Manager of Stadium Relations will assist the Vice President of Stadium Relations with ...

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How much do franchise relations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for franchise relations in the United States is $66,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in franchise relations, and why are they important?

To thrive in Franchise Relations, you need strong relationship-building skills, experience in franchise management, and a background in business administration or a related field. Familiarity with CRM software, franchise management platforms, and compliance tracking systems is often essential. Outstanding interpersonal communication, conflict resolution, and problem-solving abilities will make you stand out. These competencies are crucial for maintaining positive franchisee partnerships, ensuring brand consistency, and addressing operational challenges quickly and diplomatically.

What is a franchise relations?

A Franchise Relations job involves managing the relationship between a franchisor and its franchisees. This role ensures effective communication, addresses franchisee concerns, and supports compliance with company standards. Professionals in this field work to enhance franchisee satisfaction, troubleshoot operational issues, and help both parties achieve business success. Strong relationship management, problem-solving, and communication skills are essential in this role.

What are the typical daily responsibilities of someone working in franchise relations?

Professionals in Franchise Relations typically spend their day communicating with franchisees to provide support, address concerns, and ensure brand standards are upheld across locations. They may coordinate training sessions, oversee the resolution of operational issues, and act as the liaison between the franchisor and franchisees. Regularly analyzing performance metrics and feedback, they help identify opportunities for growth and improvement. This role is highly collaborative and often involves working with teams from marketing, operations, and compliance to deliver consistent support and drive mutual success.

What is the role of a franchise relations officer?

A franchise relations officer manages relationships between the franchisor and franchisees, ensuring compliance with brand standards and supporting franchisee success. They handle communication, resolve conflicts, and provide training or resources to maintain a positive franchise network. Strong interpersonal and communication skills are essential for this role.
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Franchise Relations jobs near you
Infographic showing various Franchise Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $66,728 per year, or $32.1 per hour.

Customer Relations Specialist

Gossett Motors

Memphis, TN

Full-time

Medical, PTO

Re-posted 12 days ago

Job description

GOSSETT MOTOR CARS | West Tennessee

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its portfolio of franchises and is seeking a motivated, professional Customer Relations Specialist to join our growing team.

This is an excellent opportunity for individuals who are customer-focused, goal-driven, and interested in building a long-term career in the automotive industry. We provide the tools, training, and support needed to succeed in a fast-paced, performance-driven environment, along with clear opportunities for advancement.

 Position Overview

As a Customer Relations Specialist, you will serve as a key point of contact for our customers, handling inbound calls and digital leads across 13 new-car franchises. This role is ideal for individuals who enjoy effective communication, organization, and delivering an exceptional customer experience.

We offer one of the most competitive compensation plans in the market, featuring a guaranteed hourly rate plus a highly aggressive bonus structure.

 Key Responsibilities

  • Answer and manage incoming sales calls professionally and efficiently

  • Schedule and confirm customer appointments

  • Respond to all sales leads in a timely and consistent manner

  • Provide accurate, basic vehicle and dealership information

  • Communicate with customers using integrity, professionalism, and care

  • Route calls and inquiries to the appropriate team members when needed

  • Develop strong product knowledge across multiple automotive brands

 Qualifications

  • Excellent verbal and written communication skills

  • Strong organizational and time-management abilities

  • Proficiency with Microsoft Office (Outlook, Word, Excel)

  • Ability to multitask and work effectively in a fast-paced environment

  • Professional demeanor and customer-first mindset

 Gossett Motor Cars Offers

  • Team-oriented, supportive work environment

  • Clear advancement and career-growth opportunities

  • Affordable medical insurance plans

  • Paid vacation (3 weeks)

  • Employee vehicle purchase program

  • On-site mobile health clinic

Apply