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Franchise Relations Jobs (NOW HIRING)

Franchise Business Consultant

Vancouver, WA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest and Associate Relations: - Help address and resolve guest complaints promptly, ensuring a ... franchisees and operators, utilizing them as tools for operational improvement and development.

Franchise Business Consultant

Vancouver, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Guest and Associate Relations: - Help address and resolve guest complaints promptly, ensuring a ... franchisees and operators, utilizing them as tools for operational improvement and development.

... relations; marketing; development; and supply chain. Successful execution of the job's responsibilities will be reflected in improving sales trends, increasing franchisee and corporate profitability ...

... relations; marketing; development; and supply chain. Successful execution of the job's responsibilities will be reflected in improving sales trends, increasing franchisee and corporate profitability ...

Field Marketing Operations Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Develop and maintain dashboards and roll-up reporting for Marketing and Franchise Relations leadership * Proactively identify compliance risks and partner with Field Marketing and Franchise Support ...

... relations; marketing; development; and supply chain. Successful execution of the job's responsibilities will be reflected in improving sales trends, increasing franchisee and corporate profitability ...

The position supports franchise owners in achieving sales and profitability goals through operational execution, people development, and compliance with the Franchise Agreement and Franchise ...

General Manager

Panama City, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Management responsibility for the day-to-day operations of the system(s) including financial, technical, franchise relations, vehicles, customer relations and local customer service. * Provides ...

General Manager

Panama City, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Management responsibility for the day-to-day operations of the system(s) including financial, technical, franchise relations, vehicles, customer relations and local customer service. * Provides ...

Director of Operations

Chester, MD · On-site

$150 - $190/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Act as the senior escalation point for complex franchisee relations issues, working constructively with franchise owners to resolve operational hurdles and protect brand integrity. Qualifications ...

Employee Relations Specialist

Murray, UT

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee Relations and Experience Manager Department: Human Resources FLSA Status ... Non-Exempt Employment Type: Full-Time About Sizzling Platter Sizzling Platter is a franchise growth ...

... franchises and is seeking a motivated, professional Customer Relations Specialist to join our ... growing team. This is an excellent opportunity for individuals who are customer-focused, goal ...

Public Relations & Partnerships: Identify and maintain partnerships with businesses, institutions ... This franchise is independently owned and operated by a franchisee. Your application will go ...

Showing results 21-40

Franchise Relations information

See salary details

$57.5K

$66.7K

$86K

How much do franchise relations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for franchise relations in the United States is $66,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in franchise relations, and why are they important?

To thrive in Franchise Relations, you need strong relationship-building skills, experience in franchise management, and a background in business administration or a related field. Familiarity with CRM software, franchise management platforms, and compliance tracking systems is often essential. Outstanding interpersonal communication, conflict resolution, and problem-solving abilities will make you stand out. These competencies are crucial for maintaining positive franchisee partnerships, ensuring brand consistency, and addressing operational challenges quickly and diplomatically.

What is a franchise relations?

A Franchise Relations job involves managing the relationship between a franchisor and its franchisees. This role ensures effective communication, addresses franchisee concerns, and supports compliance with company standards. Professionals in this field work to enhance franchisee satisfaction, troubleshoot operational issues, and help both parties achieve business success. Strong relationship management, problem-solving, and communication skills are essential in this role.

What are the typical daily responsibilities of someone working in franchise relations?

Professionals in Franchise Relations typically spend their day communicating with franchisees to provide support, address concerns, and ensure brand standards are upheld across locations. They may coordinate training sessions, oversee the resolution of operational issues, and act as the liaison between the franchisor and franchisees. Regularly analyzing performance metrics and feedback, they help identify opportunities for growth and improvement. This role is highly collaborative and often involves working with teams from marketing, operations, and compliance to deliver consistent support and drive mutual success.

What is the role of a franchise relations officer?

A franchise relations officer manages relationships between the franchisor and franchisees, ensuring compliance with brand standards and supporting franchisee success. They handle communication, resolve conflicts, and provide training or resources to maintain a positive franchise network. Strong interpersonal and communication skills are essential for this role.
More about Franchise Relations jobs

What are the most commonly searched types of Franchise Relations jobs?

The most popular types of Franchise Relations jobs are:

Infographic showing various Franchise Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $66,728 per year, or $32.1 per hour.

Franchise Business Consultant

BBQ Holdings

Vancouver, WA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Our Story: It's no surprise that our story is a little unconventional. After all, Papa Murphy's brought an entirely new approach to the pizza industry. But our unique idea is a simple one. We focus on using quality ingredients, prepared fresh daily, to offer our guests everyday meal solutions to take 'n' bake at home with ease. That commitment to quality and creativity extends beyond just our delicious and craveable products. At Papa Murphy's it is our mission to create a culture of collaboration, accountability, and inclusion. Because we know that what makes us great isn't just what we make, it's what we make together.
Position Summary:
As a Franchise Business Consultant (FBC), your primary responsibility is to provide comprehensive guidance and support to franchisees within an assigned area helping promote the successful operation of their businesses and growth of the brand. You will act as the primary liaison between the franchisor and franchisees, working to uphold brand standards and improve operational execution, marketing execution, sales growth, and the profitability of stores. Your role will involve regular travel to various franchise locations, where you will assess performance, offer strategic advice, and facilitate training and development initiatives.
Primary Accountabilities
Franchisee Relationship Management:
- Cultivate and nurture personal relationships with franchisees while aligning with brand and corporate objectives.
- Independently provide comprehensive guidance and expert advice to franchise personnel on revenue generation, cost controls, marketing, purchasing, and compliance.
- Lead the seamless opening of franchise restaurants, offering advisory support and facilitating team implementation from opening plan to grand opening.
Strategic Support and Development:
- Evaluate business organizations within the restaurant industry and recommend best practice procedures and ideas to key stakeholders throughout the system.
- Collaborate with franchisees in developing short- and long-term strategic plans consistent with the brand's goals and financial success.
- Lead franchisees in business growth through evaluation and strategic development recommendations, identifying opportunities and reviewing economic models.
- Review franchisees' economic reports and make key recommendations to the Director of Operations in the development of action plans for cost control areas.
- Maintain regular communication and meetings with the Director of Franchise Operations, providing insights into key issues affecting financial health and operational integrity.
- Improves franchisee capabilities by helping leverage company tools, available resources, and best practices across business functions especially in finance, marketing, and operations.
Leadership:
- Build trust and credibility with supervisors, peers, and franchisees through active participation in round table discussions and workshops.
- Take independent, prompt and appropriate action to address performance issues or conditions in troubled areas, proactively managing decisions that impact the company.
- Effectively prioritize and inform the Director of Franchise Operations of significant issues, recommending potential solutions to challenges as they arise.
Training and Development:
- Develop, coach, and mentor franchisees, assisting in the formulation of action plans for improvement and financial success.
- Affect the formulation of franchisee training programs through strategic insight and advice that aligns with operational needs.
- Ensure the effective implementation of new policies and procedures and evaluate their impact at franchisee locations through regular restaurant visits.
Guest and Associate Relations:
- Help address and resolve guest complaints promptly, ensuring a quality brand experience.
- Interact with guests as needed to answer questions and alleviate concerns, maintaining high standards of customer service.
Auditing:
- Ensure adherence to all Standard Operating Procedures and conduct audits, including relating to food safety, to maintain operational excellence.
- Complete and review Brand Standard Assessments with franchisees and operators, utilizing them as tools for operational improvement and development.
Knowledge, Skills, & Abilities:
- Education: This position requires college degree or equivalent combination of education and experience.
- Experience: A minimum of 5 years' experience in QSR environment.
- Skills/Competencies/Certifications:
- ServSafe certification required.
- Exhibit a strong sense of initiative and the ability to work unsupervised, while troubleshooting and problem solving with an entrepreneurial spirit.
- Fully understands key performance drivers of restaurant businesses.
- Flexible thinker capable of addressing diverse restaurant issues.
- Strong business acumen with demonstrated knowledge of maximizing unit level economics.
- Excellent communication and relationship building skills.
- Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders.
- Microsoft Office Skills: Outlook, PowerPoint, Word and Excel.
- Familiarity with Tableau, and a deep knowledge of restaurant Point of Sale systems preferred.
- Experience working with franchisees or in a franchised organization is preferred.

Other Requirements:
- Ability to travel a minimum of 75% with overnight stays required.
- Valid Driver's license.
- Ability to work flexible and/or weekend hours.
- Occasional on-site attendance for corporate meetings and events.
What we bring to table:
- Salary range: $75,000-$100,000. Actual offer may vary from posted hiring range based on location, work experience, and/or education.
- Competitive insurance benefits including medical, dental, vision, HSA, and FSA (dependent care/medical)
- Company paid life, accidental death & dismemberment, and long-term disability insurance
- Optional supplemental life, accidental death & dismemberment, and short-term disability insurance
- 401(k) retirement account with employer match and immediate vesting
- Paid time off accrual account (starts at 15 days per year, with an additional day added annually up to 25 days)
- 10 paid holidays per year, plus an additional 2 floating holidays
- 8 Hours of Papa Cares Volunteer Hours per year
- Paid Parental Bonding Leave
- Tuition Assistance
- Employee Assistance Program
- 50% pizza discount at Papa Murphy's Company Stores
Please Note:
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Papa Murphy's International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

BBQ Holdings logo

About BBQ Holdings

Sourced by ZipRecruiter

BBQ Holdings is a reputable company primarily operating in the food industry, headquartered in Hopkins, MN, US. The company is committed to providing mouth-watering barbecue offerings that enchant every taste bud. BBQ Holdings focuses majorly on owning, operating, and franchising barbecue restaurants in the US under several brands. The company was initially founded under the name Famous Dave's, a beloved barbeque restaurant, and later broadened its portfolio to include more brands, thus adopting the name BBQ Holdings to reflect its diversity. Every restaurant under BBQ Holdings has a mission to provide guests with genuine, hickory-smoked, and off-the-grill barbecue favorites served in a warm and friendly atmosphere.

Industry

Restaurants

Company size

1,001 - 5,000 Employees

Headquarters location

Minnetonka, MN, US

Year founded

2019