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Er Secretary Jobs (NOW HIRING)

UNC Health Appalachian

ER Secretary - CNA

Boone, NC · On-site

$18.05/hr

ED Secretary - Certified Nursing Assistant (CNA) Location: Boone, North Carolina | Full-Time | Emergency Department | Non-Exempt Why You'll Love Working Here As an ED Secretary - Certified Nursing ...

UNC Health Appalachian

ER Secretary - CNA

Boone, NC

$18.05/hr

ED Secretary - Certified Nursing Assistant (CNA) Location: Boone, North Carolina | Full-Time | Emergency Department | Non-Exempt Why You'll Love Working Here As an ED Secretary - Certified Nursing ...

Tenet Health

Unit Secretary - ER

El Paso, TX

$38K - $47K/yr

Rotate Job Type: Part Time The Unit Secretary performs general clerical duties on a nursing unit by preparing, compiling, and maintaining records in a hospital nursing unit. The Hospitals of ...

Tenet Health

Unit Secretary - ER

El Paso, TX

$38K - $47K/yr

Rotate Job Type: Part Time The Unit Secretary performs general clerical duties on a nursing unit by preparing, compiling, and maintaining records in a hospital nursing unit. The Hospitals of ...

Tenet Health

Unit Secretary - ER

El Paso, TX · On-site

$38K - $47K/yr

Job Shift: Rotate Job Type: Part Time The Unit Secretary performs general clerical duties on a nursing unit by preparing, compiling, and maintaining records in a hospital nursing unit.

Covenant Health

SECRETARY

Oak Ridge, TN

Secretary, Admitting & Registration PRN/OCC, Variable Hours and Shifts Methodist Overview ... ER log; room reservations; and requests for patient rooms. * Courteously answers telephone calls ...

Covenant Health

SECRETARY

Oak Ridge, TN · On-site

ER log; room reservations; and requests for patient rooms. * Courteously answers telephone calls ... Previous secretarial experience in a hospital setting is preferred. Licensure Requirements: None is ...

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Er Secretary information

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$24.5K

$45.9K

$63K

How much do er secretary jobs pay per year?

As of Aug 23, 2026, the average yearly pay for er secretary in the United States is $45,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What is an ER secretary?

ER Secretaries, also known as Emergency Room Secretaries, are administrative professionals who work in hospital emergency departments. They are responsible for managing patient records, handling phone calls, scheduling, and assisting with the flow of information between medical staff and patients. Their role is crucial in ensuring the ER runs smoothly by supporting both healthcare providers and patients in a fast-paced environment. ER Secretaries often need strong organizational and communication skills, as well as a familiarity with medical terminology.

What skills and qualifications are needed to thrive as an ER secretary?

To thrive as an ER Secretary, you need strong organizational skills, medical terminology knowledge, and experience in administrative support, often supported by a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is typically required. Excellent communication, multitasking, and customer service skills help manage the fast-paced ER environment and interact effectively with patients and staff. These competencies ensure efficient operations, accurate record-keeping, and a supportive atmosphere for both patients and healthcare professionals.

What are common challenges faced by an ER secretary, and how can they be managed?

ER Secretaries often face the challenge of working in a fast-paced and high-pressure environment, where multitasking and prioritization are crucial. They must handle frequent interruptions, manage confidential patient information, and coordinate communication between medical staff, patients, and families. Developing strong organizational skills, maintaining composure under stress, and being proficient with hospital information systems can help manage these challenges. Teamwork and clear communication with nurses and physicians are essential for smooth ER operations.

What is the difference between Er Secretary vs Medical Secretary?

AspectEr SecretaryMedical Secretary
Required CredentialsHigh school diploma; certification optionalHigh school diploma; medical office certification preferred
Work EnvironmentEmergency rooms, hospitals, urgent care centersClinics, hospitals, physicians' offices
Employer & Industry UsageHospitals, emergency servicesHealthcare providers, clinics
Common Search & ComparisonYesYes

While both Er Secretaries and Medical Secretaries work in healthcare settings, Er Secretaries focus on administrative tasks in emergency environments, requiring quick response skills. Medical Secretaries typically handle scheduling and patient records in outpatient or clinic settings. The roles overlap in healthcare administration but differ mainly in work environment and specific responsibilities.

Do you need a degree to be an ER secretary at a hospital?

An ER secretary at a hospital typically does not require a college degree but usually needs a high school diploma or equivalent. Strong organizational skills, proficiency with office software, and familiarity with medical terminology are important for the role. Some employers may prefer or require certification in medical office administration.

What does an emergency room secretary do?

An emergency room secretary manages administrative tasks such as scheduling patient appointments, updating medical records, and coordinating communication between staff and patients. They often use computer systems and require strong organizational and communication skills to ensure efficient ER operations.
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What states have the most Er Secretary jobs?

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Er Secretary jobs near you
Infographic showing various Er Secretary job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 53% Full Time, 9% Part Time, and 33% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,945 per year, or $22.1 per hour.

ER Secretary - CNA

UNC Health Appalachian

Boone, NC • On-site

$18.05/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 hours ago

Job description

ED Secretary - Certified Nursing Assistant (CNA)
Location: Boone, North Carolina | Full-Time | Emergency Department | Non-Exempt
Why You'll Love Working Here
As an ED Secretary - Certified Nursing Assistant (CNA) at UNC Health Appalachian, you'll play a vital role in supporting both the clinical and administrative functions of the Emergency Department. Working alongside physicians, nurses, and interdisciplinary healthcare teams, you'll help ensure efficient department operations while providing compassionate patient care in a fast-paced emergency setting.
This role is ideal for a Certified Nursing Assistant who enjoys multitasking, thrives in a dynamic environment, and is passionate about delivering exceptional patient care and service.
Compensation: Starting at $18.05 per hour, based on education, experience, certification, and internal equity.
Benefits: Comprehensive medical, dental, and vision coverage; retirement plan with employer match; paid time off; tuition reimbursement; Career Pathways Program; paid parental leave; wellness incentives through Love Your Life; Employee-to-Employee (E2E) assistance program; and employee discounts to regional attractions. Benefits begin the first of the month following 60 days of employment from new hire orientation.
Boone, North Carolina offers breathtaking Blue Ridge Mountain views, year-round outdoor recreation, a vibrant arts and dining scene, top-rated schools, and Appalachian State University.
What You'll Do as an ED Secretary - Certified Nursing Assistant
Patient Care & Clinical Support
  • Perform Certified Nursing Assistant (CNA) duties under the direction of licensed nursing staff.
  • Assist with patient care activities, including obtaining vital signs, assisting with activities of daily living, and supporting patient comfort.
  • Monitor patient conditions and promptly report changes to the nursing team.
  • Respond quickly and effectively to emergency situations and changes in patient status.
  • Reinforce patient safety initiatives and infection prevention practices.
Unit Coordination & Administrative Support
  • Support daily Emergency Department operations through clerical and administrative responsibilities.
  • Assist with patient registration, documentation, communication, and coordination of patient flow.
  • Maintain accurate documentation within the electronic medical record (EMR).
  • Coordinate communication between patients, families, providers, and healthcare team members.
  • Ensure timely processing of information to support efficient department operations.
Communication & Collaboration
  • Build positive, professional relationships with patients, families, physicians, nurses, and team members.
  • Communicate clearly and courteously while maintaining patient confidentiality.
  • Promote teamwork and collaboration to support exceptional patient care and operational efficiency.
  • Demonstrate professionalism, accountability, and compassion in every patient interaction.
Quality, Safety & Service Excellence
  • Support UNC Health Appalachian's Mission, Vision, Values, and Standards of Behavior.
  • Maintain compliance with departmental policies, regulatory requirements, and patient safety protocols.
  • Contribute to a positive patient experience through outstanding customer service.
  • Assist in creating a healthy, respectful, and collaborative work environment.
Qualifications
Minimum Education
  • High School Diploma or GED required.
Experience
  • Previous Certified Nursing Assistant (CNA) experience preferred but not required.
Licensure & Certifications
  • Current Certified Nursing Assistant (CNA) certification in the State of North Carolina required.
  • Basic Life Support (BLS) certification from the American Heart Association required at the time of hire.
  • Crisis Prevention Institute (CPI) certification required within one (1) year of hire.
Knowledge, Skills & Abilities
  • Knowledge of Certified Nursing Assistant scope of practice and patient care principles.
  • Strong communication and interpersonal skills.
  • Ability to communicate effectively with patients, families, physicians, and healthcare team members.
  • Ability to remain calm and resolve conflict in high-pressure situations.
  • Knowledge of the continuum of patient care and emergency department workflows.
  • Strong customer service skills with a compassionate, patient-centered approach.
  • Basic computer skills and familiarity with electronic medical records (EMR) preferred.
  • Ability to prioritize responsibilities and adapt to a fast-paced clinical environment.
Physical Requirements
  • Ability to lift, position, push, pull, and transfer patients and equipment weighing 50 pounds or more.
  • Manual dexterity and mobility required for patient care activities.
  • Frequent standing, walking, bending, squatting, twisting, turning, and reaching throughout the shift.
  • Ability to perform repetitive hand, finger, and wrist movements.
  • Near visual acuity required for patient observation, documentation, and clinical tasks.
  • Ability to work extended periods standing and walking during shifts of eight (8) or more hours.
Work Environment
  • Fast-paced Emergency Department environment with frequent exposure to urgent and emergent patient situations.
  • Regular exposure to bloodborne pathogens, infectious diseases, bodily fluids, and healthcare-related hazards.
  • Frequent exposure to electrical and mechanical equipment, chemicals, and environmental hazards.
  • Requires flexibility to work days, evenings, nights, weekends, holidays, and emergency situations.
  • Continuous collaboration with physicians, nurses, ancillary departments, patients, and families.
  • Requires adaptability, professionalism, and the ability to perform effectively under pressure.
About UNC Health Appalachian
UNC Health Appalachian is the leader for healthcare in the High Country, comprising three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian is dedicated to promoting health, enhancing quality of life, and simply "making life better."
About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses, and more than 500 clinics, along with the clinical patient care programs of the UNC School of Medicine. We exist to improve the health and well-being of North Carolinians and others we serve while advancing medical education and research.
UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects diverse backgrounds and perspectives, enhancing our ability to provide outstanding care.
We welcome and encourage applicants from all backgrounds and experiences. UNC Health Appalachian is committed to a fair, inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.
Employment is contingent upon successful completion of a background check and drug screening. For questions or accommodations, contact arhsrecruitment@unchealth.unc.edu.

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