ZipRecruiter

Log In

2

Entry Level Shopify Chat Support Jobs (NOW HIRING)

Bohl Crane, Inc.

e-Commerce Specialist

Toledo, OH · On-site

$20 - $24/hr

Support online customers through chat, email, or CRM systems. * Respond to customer inquiries ... Manage day-to-day operations of the e-commerce platform (e.g., Shopify, WordPress, or proprietary ...

Heartbeat Chat, Inc.

Head of Growth (NYC)

Manhattan, NY · Remote

$10K/mo

The business model is similar to Shopify's: a transaction fee on every payment processed through ... Our CEO, Murtaza, will support you throughout & pull in technical/product/design resources to help ...

eMerchantClub

Be Seen First

Website Customer Support and Retention Agent (In Office)

Phoenix, AZ · On-site

$38K - $50K/yr

Responding to technical and customer support inquiries from website users via email, phone, or chat ... Experience with e-commerce platforms such as Shopify, or WooCommerce is a plus If you are ...

Brady

Customer Service Representative II

Salt Lake City, UT · On-site

$15.50 - $21/hr

Mastery of SAP, Shopify, and Magento platforms. * Client Relations & Support: Operational agility ... High competency in Google Suite, interactive chat interfaces, and AI-driven tools including Gemini.

Ampcus

Customer Services Support Operator

$17.50 - $22.25/hr

Handle customer inquiries through phone, email, and online chat. * Work in a call-center ... Seniority Level * Entry-level to mid-level customer support professional (approximately 2-5 years ...

Ampcus

Customer Services Support Operator

Buffalo Grove, IL · On-site

$17.50 - $22.25/hr

Handle customer inquiries through phone, email, and online chat. * Work in a call-center ... Seniority Level * Entry-level to mid-level customer support professional (approximately 2-5 years ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX

$16.25 - $18/hr

Launch Your IT Career With Hands-On Experience! Entry-Level IT Support Role - Full Training ... You'll support the team by: · Responding to support tickets · Assisting users via email, chat ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX

$16.25 - $18/hr

Launch Your IT Career With Hands-On Experience! Entry-Level IT Support Role - Full Training ... You'll support the team by: · Responding to support tickets · Assisting users via email, chat ...

next page

Showing results 1-20

All JobsShopify Chat Support JobsEntry Level Shopify Chat Support Jobs

Entry Level Shopify Chat Support information

See salary details

$13

$23

$39

How much do entry level shopify chat support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for entry level shopify chat support in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Shopify Chat Support vs Customer Service Representative?

AspectEntry Level Shopify Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with Shopify platformHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote, e-commerce focusedOffice or remote, various industries
Industry UsagePrimarily in e-commerce and online retailBroad, across multiple sectors
Common Search IntentCustomer support for Shopify storesGeneral customer service roles

Entry Level Shopify Chat Support focuses on assisting online shoppers via chat for Shopify stores, requiring familiarity with e-commerce platforms. Customer Service Representatives handle a wider range of customer inquiries across industries. While both roles involve communication skills, Shopify Chat Support is specialized for e-commerce, making it ideal for those interested in online retail support roles.

More about Entry Level Shopify Chat Support jobs
What cities are hiring for Entry Level Shopify Chat Support jobs? Cities with the most Entry Level Shopify Chat Support job openings:
What are the most commonly searched types of Shopify Chat Support jobs? The most popular types of Shopify Chat Support jobs are:
What states have the most Entry Level Shopify Chat Support jobs? States with the most job openings for Entry Level Shopify Chat Support jobs include:
What job categories do people searching Entry Level Shopify Chat Support jobs look for? The top searched job categories for Entry Level Shopify Chat Support jobs are:
Entry Level Shopify Chat Support jobs near you
Infographic showing various Entry Level Shopify Chat Support job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.
Customer Service Representative

Customer Service Representative

Ultimate Image Printing

Santa Ana, CA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 8 days ago

Job description

Artbeat Studios is a fast-paced, rapidly growing company specializing in premium fine art, HD metal, acrylic, canvas, and paper printing. We are passionate about quality and innovation, and we are looking for a driven, high-performing Customer Service Representative to join our team.

We are seeking a customer-oriented professional with a deep understanding of e-commerce support and order management. The ideal candidate will be responsible for managing day-to-day client communications, navigating order workflows, and delivering exceptional support to a diverse range of artists and photographers. If you are a proactive problem-solver with a proven track record in e-commerce customer service, we want to hear from you.

Key Responsibilities:
  • Manage the full customer service cycle, handling inbound inquiries via phone, live chat, and email using RingCentral and Crisp.
  • Consult with clients to understand their fine art printing needs, providing expert recommendations on file preparation, aspect ratios, and print mediums.
  • Process and track orders within Shopify, handling tracking inquiries, order modifications, holds, and refunds accurately.
  • Collaborate with the production and prepress design teams to ensure technical image specifications are met and custom projects are delivered on time.
  • Resolve customer complaints and shipping transit issues gracefully to maintain our 100% Happiness Satisfaction Guarantee.
  • Stay current on our expanding product catalog, print finishes, and internal production timelines.

Qualifications:
  • Experience: Minimum of 2–3 years of proven customer service experience specifically within an e-commerce, printing, or creative production environment.
  • Tools: Deep understanding of Shopify order management, unified helpdesk platforms like Crisp, and VoIP phone systems like RingCentral.
  • Communication: Exceptional verbal and written communication skills with the ability to convey technical print details clearly to creative clients.
  • Organization: Strong multi-tasking skills and the ability to handle multiple chat conversations, emails, and phone calls simultaneously.
  • Problem-Solving: Self-motivated with an empathetic mindset and the ability to resolve order issues calmly in a fast-paced environment.

Preferred Skills:
  • A background, training, or personal interest in photography, graphic design, or fine arts.
  • Familiarity with digital workflow tools and print-on-demand or commercial dropshipping processes.
  • Strong local networks or familiarity with the Orange County/Southern California creative community.

Why Join Us:
This is an excellent opportunity for a dedicated support professional who thrives in a dynamic environment and wants to play a key role in the growth of a leading fine art production facility. If you are an empathetic thinker with a solutions-oriented approach who excels in a fast-paced market, we'd love to see what you can bring to the team!

Benefits:
  • Competitive Hourly Base Rate.
  • Health Care Plan (Medical, Dental).
  • Retirement Plan (401k, IRA).
  • Paid Time Off (Vacation, Sick & Public Holidays).
  • Training & Development.