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Entry Level Shopify Chat Support Jobs (NOW HIRING)

E-Commerce Assistant

Manhattan, NY ยท On-site

$18 - $20/hr

... chat . * Inquiry Support: Handle a wide range of customer needs, including answering general ... Shopify Experience: Hands-on experience working within the Shopify platform is highly preferred.

... chat . * Inquiry Support: Handle a wide range of customer needs, including answering general ... Shopify Experience: Hands-on experience working within the Shopify platform is highly preferred.

Support online customers through chat, email, or CRM systems. * Respond to customer inquiries ... Manage day-to-day operations of the e-commerce platform (e.g., Shopify, WordPress, or proprietary ...

Luxury Sales Associate

Los Angeles, CA ยท On-site

$28 - $30/hr

This position involves engaging with clients through various channels, including chat and virtual ... Support sales retention by managing returns, exchanges, and repairs * Provide updates on orders and ...

Be Seen First

Responding to technical and customer support inquiries from website users via email, phone, or chat ... Experience with e-commerce platforms such as Shopify, or WooCommerce is a plus If you are ...

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Entry Level Shopify Chat Support information

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How much do entry level shopify chat support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for entry level shopify chat support in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Shopify Chat Support vs Customer Service Representative?

AspectEntry Level Shopify Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with Shopify platformHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote, e-commerce focusedOffice or remote, various industries
Industry UsagePrimarily in e-commerce and online retailBroad, across multiple sectors
Common Search IntentCustomer support for Shopify storesGeneral customer service roles

Entry Level Shopify Chat Support focuses on assisting online shoppers via chat for Shopify stores, requiring familiarity with e-commerce platforms. Customer Service Representatives handle a wider range of customer inquiries across industries. While both roles involve communication skills, Shopify Chat Support is specialized for e-commerce, making it ideal for those interested in online retail support roles.

More about Entry Level Shopify Chat Support jobs
What cities are hiring for Entry Level Shopify Chat Support jobs? Cities with the most Entry Level Shopify Chat Support job openings:
What are the most commonly searched types of Shopify Chat Support jobs? The most popular types of Shopify Chat Support jobs are:
What states have the most Entry Level Shopify Chat Support jobs? States with the most job openings for Entry Level Shopify Chat Support jobs include:
Infographic showing various Entry Level Shopify Chat Support job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.
E-Commerce Assistant

E-Commerce Assistant

Clic

Manhattan, NY โ€ข On-site

$18 - $20/hr

Full-time

Posted 18 days ago


Job description

About Clic:
Clic is a high-end lifestyle and concept retail brand. We curate a unique selection of fashion, home decor, contemporary art, and books from global, artisanal designers. We are looking for an energetic, detail-oriented, and hardworking E-Commerce Assistant to join our small, dynamic team at our SoHo headquarters.
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Position Overview:
In this role, you will manage our fashion and children's categories online while providing top-tier support to our digital customers. You will work closely with our E-Commerce and Marketing Manager to ensure our digital storefront reflects the premium aesthetic and high standards of our brand. This is an excellent opportunity for someone eager to learn and grow within the e-commerce and retail industry.
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Key Responsibilities:
  • Merchandising & Product Management: Own the product lifecycle for all Fashion and Kids categories on our website. This includes uploading new products, writing accurate descriptions, and ensuring proper categorization.
  • Customer Service: Act as the primary point of contact for our digital storefront. Respond promptly, efficiently, and professionally to inquiries across multiple channels, including email, phone, and live chat.ย 
  • Inquiry Support: Handle a wide range of customer needs, including answering general inquiries about the brand, tracking online orders, processing returns, and resolving product or shipping questions.
  • Inventory & Support: Assist with inventory updates and coordinate with the team to maintain a seamless, high-quality shopping experience.ย 
  • Team Collaboration: Partner with our in-house photographer and fellow team members to ensure product launches are executed accurately and on schedule.

Qualifications & Skills:
  • Shopify Experience: Hands-on experience working within the Shopify platform is highly preferred.
  • Customer Service Savvy: Excellent communication skillsโ€”both written and verbalโ€”with a natural ability to multitask across chat, email, and phone with patience and professionalism.ย 
  • Attention to Detail: Meticulous eye for detail to ensure product pages, pricing, and customer accounts are handled flawlessly.
  • Work Ethic: Hardworking, organized, and capable of managing daily customer workflows in a fast-paced retail environment.ย 
  • Growth Mindset: Highly motivated and eager to learn new systems, tools, and industry best practices.

Benefits & Culture:
  • Work in a beautiful, creative office space in the heart of SoHo.ย 
  • Gain hands-on, end-to-end experience in high-end lifestyle e-commerce operations.
  • Collaborative and supportive small-team environment.

To Apply:
Please submit your resume and a brief introduction explaining why you are the perfect fit for Clic.