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Entry Level Shopify Chat Support Jobs in Texas (NOW HIRING)

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...

Entry Level Support

Addison, TX · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Addison, TX 75001 Work Arrangement: Hybrid (4 day ... Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ...

Customer Support Specialist

Plano, TX

$17.25 - $23.25/hr

Answer and communicate with customers via online chat, phones and email * Create invoices for new ... Knowledge in QuickBooks, NetSuite, Shopify and Microsoft programs (preferred) * Friendly and ...

$14.25 - $19.75/hr

Provides entry level service and support to policyholders with a focus on first contact resolution ... Work directly with policyholders via phone, web and chat to ensure that each experience with us is ...

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.50/hr

... chat, and Amazon. Bonus points if you have experience with Gorgias, Shopify, Amazon Seller Central, or similar customer support platforms. * Support the Growth, Operations, and Accounting teams with ...

Launch Your IT Career With Hands-On Experience! Entry-Level IT Support Role - Full Training ... You'll support the team by: · Responding to support tickets · Assisting users via email, chat ...

Launch Your IT Career With Hands-On Experience! Entry-Level IT Support Role - Full Training ... You'll support the team by: · Responding to support tickets · Assisting users via email, chat ...

HelpHub Specialist

Austin, TX · On-site +1

$16/hr

Student Support via Chat: * Provide prompt and helpful responses to student inquiries, delivering ... Digital Marketing (Shopify and Meta Ads) * Web Development (HTML, CSS, JavaScript) * Data Analytics ...

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

Customer Experience Specialist - Entry Level Welcome to ROKA - an independent performance eyewear ... support via phone, email, and live chat throughout the entire customer journey * Assist ROKA ...

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Showing results 1-20

Entry Level Shopify Chat Support information

What is the difference between Entry Level Shopify Chat Support vs Customer Service Representative?

AspectEntry Level Shopify Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with Shopify platformHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote, e-commerce focusedOffice or remote, various industries
Industry UsagePrimarily in e-commerce and online retailBroad, across multiple sectors
Common Search IntentCustomer support for Shopify storesGeneral customer service roles

Entry Level Shopify Chat Support focuses on assisting online shoppers via chat for Shopify stores, requiring familiarity with e-commerce platforms. Customer Service Representatives handle a wider range of customer inquiries across industries. While both roles involve communication skills, Shopify Chat Support is specialized for e-commerce, making it ideal for those interested in online retail support roles.

What are the most commonly searched types of Shopify Chat Support jobs in Texas?

The most popular types of Shopify Chat Support jobs in Texas are:

What cities in Texas are hiring for Entry Level Shopify Chat Support jobs?

Cities in Texas with the most Entry Level Shopify Chat Support job openings:

Customer Experience Representative

Good Ranchers

Friendswood, TX • On-site

$14 - $19/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Position Summary

As a Customer Experience Representative, you will be the first voice our customers hear—someone who listens with empathy, communicates with clarity, and creates meaningful connections. This role focuses on assisting with account updates, order inquiries (WISMO), and resolving general customer concerns with accuracy and care. You will ensure every interaction leaves the customer feeling confident, supported, and genuinely valued.


Availability Requirements:

  • Monday–Friday: 8:00 AM – 6:00 PM
  • Saturday: 8:00 AM – 4:00 PM


Key Responsibilities

  • Deliver connection-driven service aligned with Good Ranchers’ voice and values
  • Handle inbound calls with efficiency, empathy, and professionalism
  • Assist with account updates (address changes, order placement, subscription management)
  • Provide accurate order updates, tracking support, and delivery insights
  • Promote subscription benefits and 100% American-sourced products
  • Resolve customer concerns using pre-approved solutions (refunds, replacements, credits)
  • Create “wow moments” by anticipating customer needs and exceeding expectations
  • Escalate complex issues appropriately with clear documentation and follow-up
  • Accurately document all customer interactions in CRM systems
  • Assign call reason dispositions on 100% of contacts
  • Handle compliance-related requests with urgency and accuracy
  • Identify trends, common issues, and opportunities for improvement
  • Meet and maintain performance KPIs (AHT, CSAT, Adherence, etc.)
  • Participate in training, coaching, and continuous improvement initiatives
  • Perform additional duties as assigned


Education

  • High school diploma or equivalent required
  • Associate degree or coursework in Communications, Business, or related field preferred
  • Customer service certifications are a plus


Qualifications

  • Prior customer service or call center experience preferred
  • Strong verbal communication and active listening skills
  • Strong written communication skills for potential email follow-up with customers
  • Chat support experience is a plus
  • Ability to remain calm and solution-focused in high-pressure situations
  • Experience with CRM tools (Shopify, Kustomer, Dialpad preferred)
  • Detail-oriented, dependable, and customer-focused
  • Flexible schedule, including evenings, weekends and some holidays