Chat support experience is a plus * Ability to remain calm and solution-focused in high-pressure situations * Experience with CRM tools (Shopify, Kustomer, Dialpad preferred) * Detail-oriented ...
Quick apply
Chat support experience is a plus * Ability to remain calm and solution-focused in high-pressure situations * Experience with CRM tools (Shopify, Kustomer, Dialpad preferred) * Detail-oriented ...
Customer Experience Representative
Friendswood, TX · On-site
$17/hr
Chat support experience is a plus * Ability to remain calm and solution-focused in high-pressure situations * Experience with CRM tools (Shopify, Kustomer, Dialpad preferred) * Detail-oriented ...
Quick apply
Customer Experience Representative
Friendswood, TX · On-site
$17/hr
Chat support experience is a plus * Ability to remain calm and solution-focused in high-pressure situations * Experience with CRM tools (Shopify, Kustomer, Dialpad preferred) * Detail-oriented ...
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...
Quick apply
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...
Quick apply
Ecommerce Consultant
Dallas, TX · On-site
$42K/yr
Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Quick apply
Respond to live chat inquiries and new website leads within minutes , delivering wow-level service ... Monitor Shopify orders for fraud alerts, payment issues, and fulfillment exceptions while ...
Answer and communicate with customers via online chat, phones and email * Create invoices for new ... Knowledge in QuickBooks, NetSuite, Shopify and Microsoft programs (preferred) * Friendly and ...
Quick apply
Answer and communicate with customers via online chat, phones and email * Create invoices for new ... Knowledge in QuickBooks, NetSuite, Shopify and Microsoft programs (preferred) * Friendly and ...
Software Support Consultant (Entry Level)
College Station, TX · On-site
$45K - $52K/yr
What you'll do: - Help customers resolve software questions and issues by phone, email, or chat ... our support resources even better - Work with teammates to continuously improve our customer ...
Software Support Consultant (Entry Level)
College Station, TX · On-site
$45K - $52K/yr
What you'll do: - Help customers resolve software questions and issues by phone, email, or chat ... our support resources even better - Work with teammates to continuously improve our customer ...
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Entry-Level Technical Support Agent (Full-Time)
Killeen, TX · On-site
$14/hr
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Entry-Level Technical Support Agent (Full-Time)
Killeen, TX · On-site
$14/hr
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
This is an entry-level position that offers on-the-job paid training. While prior contact center ... One (1) year of experience in customer service, technical support, inside sales, back-office, chat ...
Quick apply
This is an entry-level position that offers on-the-job paid training. While prior contact center ... One (1) year of experience in customer service, technical support, inside sales, back-office, chat ...
The User Support Specialist - Junior delivers entry-level technical support to end users in an ... Communicate clearly and professionally with users across phone, email, chat, and in-person channels ...
The User Support Specialist - Junior delivers entry-level technical support to end users in an ... Communicate clearly and professionally with users across phone, email, chat, and in-person channels ...
Entry-Level Technical Support Agent (Full-Time)
Dallas, TX · On-site
$13.10 - $17.25/hr
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Entry-Level Technical Support Agent (Full-Time)
Dallas, TX · On-site
$13.10 - $17.25/hr
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Entry-Level Technical Support Agent (Full-Time)
$13.10 - $17.25/hr
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Entry-Level Technical Support Agent (Full-Time)
$13.10 - $17.25/hr
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... This is an entry-level position that offers on-the-job paid training. While prior contact center ...
Insurance Support Associate
$20 - $25/hr
You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...
Insurance Support Associate
$20 - $25/hr
You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...
Insurance Support Associate
$20 - $25/hr
You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...
Insurance Support Associate
$20 - $25/hr
You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...
Insurance Support Associate
$20 - $25/hr
You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...
Insurance Support Associate
$20 - $25/hr
You'll handle email and chat inquiries, ensuring every interaction reflects our commitment to ... This entry-level role is designed to build foundational knowledge and prepare you for a long-term ...
Entry Level Shopify Chat Support information
What is the difference between Entry Level Shopify Chat Support vs Customer Service Representative?
| Aspect | Entry Level Shopify Chat Support | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; familiarity with Shopify platform | High school diploma or equivalent; customer service experience |
| Work Environment | Online, remote, e-commerce focused | Office or remote, various industries |
| Industry Usage | Primarily in e-commerce and online retail | Broad, across multiple sectors |
| Common Search Intent | Customer support for Shopify stores | General customer service roles |
Entry Level Shopify Chat Support focuses on assisting online shoppers via chat for Shopify stores, requiring familiarity with e-commerce platforms. Customer Service Representatives handle a wider range of customer inquiries across industries. While both roles involve communication skills, Shopify Chat Support is specialized for e-commerce, making it ideal for those interested in online retail support roles.
What are the most commonly searched types of Shopify Chat Support jobs in Texas? The most popular types of Shopify Chat Support jobs in Texas are:
What are popular job titles related to Entry Level Shopify Chat Support jobs in Texas? For Entry Level Shopify Chat Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Entry Level Shopify Chat Support jobs in Texas look for? The top searched job categories for Entry Level Shopify Chat Support jobs in Texas are:
What cities in Texas are hiring for Entry Level Shopify Chat Support jobs? Cities in Texas with the most Entry Level Shopify Chat Support job openings:
Job description
Salary: $17/hour
About Good Ranchers
Good Ranchers delivers high-quality, American-sourced meat straight to customers doors with a mission to support U.S. farmers and bring people back to the table. We pride ourselves on exceptional service, personal connection, and delighting customers in every interaction. The Customer Experience team plays a critical role in creating moments of surprise, delight, and loyaltyensuring every touchpoint enhances the customer journey.
Position Summary
As a Customer Experience Representative, you will be the first voice our customers hearsomeone who listens with empathy, communicates with clarity, and creates meaningful connections. This role focuses on assisting with account updates, order inquiries (WISMO), and resolving general customer concerns with accuracy and care.
You will ensure every interaction leaves the customer feeling confident, supported, and genuinely valued.
Availability Requirements:
- MondayFriday: 8:00 AM 6:00 PM
- Saturday: 8:00 AM 4:00 PM
Key Responsibilities
- Deliver connection-driven service aligned with Good Ranchers voice and values
- Handle inbound calls with efficiency, empathy, and professionalism
- Assist with account updates (address changes, order placement, subscription management)
- Provide accurate order updates, tracking support, and delivery insights
- Promote subscription benefits and 100% American-sourced products
- Resolve customer concerns using pre-approved solutions (refunds, replacements, credits)
- Create wow moments by anticipating customer needs and exceeding expectations
- Escalate complex issues appropriately with clear documentation and follow-up
- Accurately document all customer interactions in CRM systems
- Assign call reason dispositions on 100% of contacts
- Handle compliance-related requests with urgency and accuracy
- Identify trends, common issues, and opportunities for improvement
- Meet and maintain performance KPIs (AHT, CSAT, Adherence, etc.)
- Participate in training, coaching, and continuous improvement initiatives
- Perform additional duties as assigned
Education
- High school diploma or equivalent required
- Associate degree or coursework in Communications, Business, or related field preferred
- Customer service certifications are a plus
Qualifications
- Prior customer service or call center experience preferred
- Strong verbal communication and active listening skills
- Strong written communication skills for potential email follow-up with customers
- Chat support experience is a plus
- Ability to remain calm and solution-focused in high-pressure situations
- Experience with CRM tools (Shopify, Kustomer, Dialpad preferred)
- Detail-oriented, dependable, and customer-focused
- Flexible schedule, including evenings, weekends and some holidays
About Good Ranchers
Sourced by ZipRecruiter
Industry
Meat processing and manufacturing
Company size
11 - 50 Employees
Headquarters location
Friendswood, TX, US
Year founded
2018