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Entry Level Shopify Chat Support Jobs in Chicago, IL

Customer Services Support Operator

Buffalo Grove, IL · On-site

$17.50 - $22.25/hr

Handle customer inquiries through phone, email, and online chat. * Work in a call-center ... Seniority Level * Entry-level to mid-level customer support professional (approximately 2-5 years ...

... DTC Shopify store, Amazon, Walmart Marketplace, and an expanding social commerce presence. This ... Support EDI and portal-based order management for B2B retail partners (Faire & RangeMe.com)

Job Summary * Entry-level customer support position, provides customer service and resolves ... Further tiers would include handling phone calls with clients and live chat. This position will ...

Job Summary * Entry-level customer support position, provides customer service and resolves ... Further tiers would include handling phone calls with clients and live chat. This position will ...

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

This is an entry-level position responsible for delivering responsive, accurate technical support ... Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear ...

Customer Support Specialist

Chicago, IL

$18.50 - $25/hr

This is an entry-level position responsible for delivering responsive, accurate technical support ... Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear ...

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

This is an entry-level position responsible for delivering responsive, accurate technical support ... Respond to inbound customer inquiries via Intercom and Hubspot (chat and email) with clear ...

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... live chat, email, and other communication channels, with an emphasis on increased telephone ...

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... live chat, email, and other communication channels, with an emphasis on increased telephone ...

Be Seen First

We are calling all recent college graduates looking for the ultimate entry-level opportunity to ... live chat, email, and other communication channels, with an emphasis on increased telephone ...

Respond to customer inquiries across multiple channels (email, chat, phone, etc.) with empathy and ... support platform (e.g., Gorgias, Shopify, Route) * Collaborate with internal teams (e.g ...

New

Respond to customer inquiries across multiple channels (email, chat, phone, etc.) with empathy and ... support platform (e.g., Gorgias, Shopify, Route) * Collaborate with internal teams (e.g ...

Customer Operations Coordinator

Chicago, IL · On-site

$18.50 - $24.25/hr

Respond to customer inquiries across multiple channels (email, chat, phone, etc.) with empathy and ... support platform (e.g., Gorgias, Shopify, Route) * Collaborate with internal teams (e.g ...

New

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Showing results 1-20

Entry Level Shopify Chat Support information

See Chicago, IL salary details

$14

$24

$40

How much do entry level shopify chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level shopify chat support in Chicago, IL is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Shopify Chat Support vs Customer Service Representative?

AspectEntry Level Shopify Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with Shopify platformHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote, e-commerce focusedOffice or remote, various industries
Industry UsagePrimarily in e-commerce and online retailBroad, across multiple sectors
Common Search IntentCustomer support for Shopify storesGeneral customer service roles

Entry Level Shopify Chat Support focuses on assisting online shoppers via chat for Shopify stores, requiring familiarity with e-commerce platforms. Customer Service Representatives handle a wider range of customer inquiries across industries. While both roles involve communication skills, Shopify Chat Support is specialized for e-commerce, making it ideal for those interested in online retail support roles.

What are the most commonly searched types of Shopify Chat Support jobs in Chicago, IL? The most popular types of Shopify Chat Support jobs in Chicago, IL are:
What job categories do people searching Entry Level Shopify Chat Support jobs in Chicago, IL look for? The top searched job categories for Entry Level Shopify Chat Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Entry Level Shopify Chat Support jobs? Cities near Chicago, IL with the most Entry Level Shopify Chat Support job openings:
Infographic showing various Entry Level Shopify Chat Support job openings in Chicago, IL as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,464 per year, or $24.3 per hour.

Customer Services Support Operator

Ampcus

Buffalo Grove, IL • On-site

$17.50 - $22.25/hr

Other

Re-posted 17 days ago


Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Customer Services Support Operator

Location(s): Buffalo Grove, IL
(Hybrid: 2 days onsite: Tuesday & Wednesday temporarily, may be fully remote during office renovation)
Key Responsibilities

  • Handle customer inquiries through phone, email, and online chat.
  • Work in a call-center environment (approximately 50% phone support).
  • Manage customer requests, escalations, and issue resolution.
  • Process orders, returns, credits, debits, quotes, and status updates in SAP.
  • Manage CRM queues and customer communications.
  • Support customers using online ordering and catalog platforms.
  • Document all customer interactions in CRM.
  • Coordinate with suppliers regarding orders, returns, and product inquiries.
  • Support real-time online chat requests.
  • Research and resolve customer issues through collaboration with internal teams.

Required Qualifications

  • High School Diploma or GED.
  • 2+ years of customer support/customer service experience.
  • Strong verbal and written English communication skills.
  • Microsoft Office proficiency.
  • Ability to handle customer inquiries and escalations professionally.
  • Strong customer service and problem-solving skills.
  • Authorization to work in the U.S. without sponsorship.

Preferred Qualifications

  • Associate's or Bachelor's degree.
  • Experience supporting HVAC, Building Automation, or Fire Safety customers.
  • SAP experience.
  • Salesforce experience.

Key Technologies

  • SAP
  • Salesforce CRM
  • Microsoft Office
  • DayForce (timekeeping)

Candidate Profile

Best suited for candidates with:

  • Customer service or call-center experience.
  • Order management and customer support operations experience.
  • SAP order-processing experience.
  • Salesforce/CRM experience.
  • Strong communication and multitasking abilities.

Seniority Level

  • Entry-level to mid-level customer support professional (approximately 2-5 years of experience). Not a technical engineering role.

Hours:

  • 8:00 AM - 5:00 PM

Travel:

  • None


Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.


Ampcus logo

About Ampcus

Sourced by ZipRecruiter

Ampcus Inc. is a ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. It’s why our clients sleep well at night. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing knowledge transfer of best practices for the organization.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Chantilly, VA, US

Year founded

2004