ZipRecruiter

Log In

1

Weekend Shopify Chat Support Jobs in Chicago, IL

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

  • Medical

  • Retirement

  • PTO

The required weekend day will be spent on the sales floor supporting customers and assisting the team Responsibilities Website & Shopify Management * Manage and maintain website content with a strong ...

Saddlers Row

Shopify/website assistant

Lake Zurich, IL · On-site

$21 - $24/hr

  • Medical

  • Retirement

  • PTO

The required weekend day will be spent on the sales floor supporting customers and assisting the team Responsibilities Website & Shopify Management * Manage and maintain website content with a strong ...

AKIRA

IT Support Specialist - Retail

Chicago, IL · On-site

$55K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify ... weekends as needed. * Troubleshoot network issues, including replacing and configuring access ...

AKIRA

IT Support Specialist - Retail

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Maintain and troubleshoot a variety of store-level hardware devices, including POS systems (Shopify ... weekends as needed. * Troubleshoot network issues, including replacing and configuring access ...

Roman Inc

E-Commerce Coordinator

Bloomingdale, IL · On-site

... DTC Shopify store, Amazon, Walmart Marketplace, and an expanding social commerce presence. This ... Support EDI and portal-based order management for B2B retail partners (Faire & RangeMe.com)

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

... support platform (e.g., Gorgias, Shopify, Route) * Collaborate with internal teams (e.g ... Availability to work a flexible schedule, including weekends and key holidays throughout November ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

... support platform (e.g., Gorgias, Shopify, Route) * Collaborate with internal teams (e.g ... Availability to work a flexible schedule, including weekends and key holidays throughout November ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$17 - $18/hr

... support platform (e.g., Gorgias, Shopify, Route) * Collaborate with internal teams (e.g ... Availability to work a flexible schedule, including weekends and key holidays throughout November ...

Petite Plume

Customer Operations Coordinator

Chicago, IL · On-site

$18.50 - $24.25/hr

... support platform (e.g., Gorgias, Shopify, Route) * Collaborate with internal teams (e.g ... Availability to work a flexible schedule, including weekends and key holidays throughout November ...

Scotsman Ice

Refrigeration Technical Support

Vernon Hills, IL

$36K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Would you like to leave the field and be home for nights, weekends and holidays? You're in luck ... Provides technical support to customers by phone, text, chat and logs information for each call in ...

Rundoo

Product Support Specialist

Chicago, IL · On-site

$83K/yr

Mid Shift + Weekends - Monday-Wednesday, Saturday & Sunday, 8:00am-6:00pm CT (Thursday & Friday off ... Provide exceptional support via Intercom chat, email, and phone to hardware and paint store owners ...

New

Ernesta

Showroom Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to work a flexible schedule, including weekends and holidays as necessary * Strong ... Shopify, Zoom, etc. * Great time management and organizational skills with high level of ...

Ernesta

Showroom Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... chat, text, email, video, phone * Sales and Customer Engagement • Meet and exceed sales targets ... Ability to work a flexible schedule, including weekends and holidays as necessary * Strong ...

Scotsman Ice

Field Support Technician

Vernon Hills, IL

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Would you like to leave the field and be home for nights, weekends and holidays? You're in luck ... Provides technical support to customers by phone, text, chat and logs information for each call in ...

Scotsman Ice Systems

Field Support Technician

Vernon Hills, IL · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Would you like to leave the field and be home for nights, weekends and holidays? You're in luck ... Provides technical support to customers by phone, text, chat and logs information for each call in ...

NextGen Global Resources

Be Seen First

IT Support Specialist

Naperville, IL · On-site

$20 - $26/hr

  • Medical

  • Dental

  • Vision

... time support through chat and coordinating with the Manager on Duty. * Verify technician ... Must be able to work nights and weekends, variable schedule(s) and 40 hrs per week. * Other duties ...

next page

Showing results 1-20

All JobsShopify Chat Support JobsWeekend Shopify Chat Support JobsWeekend Shopify Chat Support Jobs in Chicago, IL

Weekend Shopify Chat Support information

See Chicago, IL salary details

$12

$25

$43

How much do weekend shopify chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for weekend shopify chat support in Chicago, IL is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is a weekend Shopify chat support?

Weekend Shopify Chat Support roles involve assisting Shopify users, such as store owners and customers, through live chat during the weekends. Responsibilities typically include answering questions about Shopify’s platform, troubleshooting issues, providing guidance on store setup, and resolving technical problems. These roles require strong communication skills, familiarity with Shopify’s features, and the ability to work efficiently during high-traffic periods. Weekend support staff play a crucial part in ensuring continuous customer service when regular weekday teams are unavailable.

What are the key skills and qualifications needed to thrive as a weekend Shopify chat support?

To thrive as a Weekend Shopify Chat Support, you need strong customer service skills, proficiency in written communication, and familiarity with e-commerce platforms like Shopify. Experience with live chat support tools, help desk software, and basic troubleshooting of Shopify features is typically required. Patience, problem-solving ability, and a customer-centric attitude help you excel in resolving user queries efficiently. These skills ensure prompt, accurate, and friendly support, leading to higher customer satisfaction and retention for the business.

What are some common challenges faced by weekend Shopify chat support representatives, and how can they be managed?

Weekend Shopify Chat Support representatives often encounter high volumes of customer inquiries, especially during promotional periods or sales events. They must effectively manage multiple chat conversations simultaneously while maintaining a high standard of customer service. Time management, clear written communication, and familiarity with Shopify's platform tools are essential for handling these challenges. Collaborating with team members through internal chat channels and utilizing knowledge bases can also help resolve complex issues efficiently.

What is the difference between Weekend Shopify Chat Support vs Weekend Customer Service Representative?

AspectWeekend Shopify Chat SupportWeekend Customer Service Representative
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service skills, sometimes specific industry knowledge
Work EnvironmentOnline chat support, e-commerce focusCall centers, retail stores, or online
Industry UsagePrimarily in e-commerce and online retailVarious sectors including retail, telecom, and services
Search & Comparison IntentFocus on e-commerce support rolesGeneral customer service roles across industries

Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.

What are the most commonly searched types of Shopify Chat Support jobs in Chicago, IL?

The most popular types of Shopify Chat Support jobs in Chicago, IL are:

Weekend Shopify Chat Support jobs near you

Shopify/website assistant

Saddlers Row

Lake Zurich, IL • On-site

$21 - $24/hr

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

About the Role
Saddlers Row is looking for a detail-oriented, horse-loving team member with strong equestrian knowledge and experience working with Shopify and website management under the guidance of our eCommerce manager. This position is primarily focused on supporting and growing our online presence while ensuring our website delivers an exceptional experience for our customers.

We’re looking for someone who understands the equestrian lifestyle and is confident with tack, apparel, rider needs, and horse care products. The ideal candidate is comfortable managing website content, organizing products, and keeping online information accurate and up to date. While the primary focus is website and Shopify support, this role will also support customers and be part of our in-store team.


Schedule Requirements

  • Availability to work at least one weekend day is required
  • The required weekend day will be spent on the sales floor supporting customers and assisting the team


Responsibilities

Website & Shopify Management

  • Manage and maintain website content with a strong emphasis on Shopify
  • Add, edit, and organize products, collections, descriptions, pricing, images, and product details
  • Maintain website accuracy and ensure a seamless online shopping experience
  • Assist with product launches, inventory updates, and website merchandising
  • Upload and organize new products while ensuring information is accurate and customer-friendly
  • Work with vendors to gather product information, pricing, images, and product assets
  • Help identify and introduce new products and brands that align with our equestrian customer base
  • Stay informed on equestrian trends and products to help keep offerings current and relevant

Sales & Customer Support

  • Support customers in-store and provide a welcoming shopping experience
  • Share strong product knowledge in tack, apparel, and rider essentials
  • Assist customers with finding products that meet their needs
  • Build genuine relationships with customers and contribute to a positive customer experience
  • Share new product knowledge and updates with team members


Qualifications

  • Strong equestrian knowledge with confidence in tack, apparel, horse care, and rider needs
  • Shopify experience strongly preferred
  • Website, eCommerce, or product management experience preferred
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service abilities
  • Comfortable learning new systems and managing multiple projects
  • Team-oriented with a positive, proactive attitude
  • Reliable, adaptable, and comfortable taking initiative


What We Offer

  • Competitive pay and benefits
  • Paid vacation and sick time
  • Generous employee discounts on equestrian brands
  • Flexible scheduling with a required weekend day
  • Opportunity to work with a passionate, horse-focused team



Company Description

Saddlers Row is a premier equestrian goods and services destination serving riders across the Midwest and beyond. We offer a true one-stop shopping experience for equestrians, with saddle and tack repair, blanket washing, consignment, engraving, and much more.

Our customers range from first-time riders to international-level equestrians, and we proudly serve the Hunter/Jumper, Dressage, Eventing, and Western communities.

We are one of the largest tack shops in the United States and continue to grow both in-store and online. Our online and social media presence is rapidly expanding as we continue to modernize and grow our business.

If you love horses, enjoy working with people who share your passion, and appreciate a workplace with enthusiasm, energy, and a good sense of humor, we would love to hear from you.

Bring your knowledge, personality, work ethic, and passion for the equestrian industry to Saddlers Row.

Please send your resume along with a cover letter explaining why you would be a great fit for the position. We look forward to hearing from you!