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Entry Level Shopify Chat Support Jobs (NOW HIRING)

Job Title: Entry Level IT Support Location: Pennington, NJ 08534 Work Arrangement: Hybrid (4 day ... Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ...

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day ... live chat. Troubleshoot basic issues related to MS applications and proprietary systems. Manage ...

... support to our customers through email and live chat. The ideal candidate has strong hands-on experience with Shopify and Gorgias and is comfortable managing customer inquiries, troubleshooting ...

Deliver exceptional customer service across email, live chat, phone, and social media channels ... Proficiency with Shopify order management, customer account administration, and subscription-based ...

Customer Support Specialist

Plano, TX

$17.25 - $23.25/hr

Answer and communicate with customers via online chat, phones and email * Create invoices for new ... Knowledge in QuickBooks, NetSuite, Shopify and Microsoft programs (preferred) * Friendly and ...

Provide first-level technical support for end-user issues via phone, email, and chat ... Intermediate (Entry-level candidates with strong technical aptitude will also be considered.) Job ...

Provide first-level technical support for end-user issues via phone, email, and chat ... Intermediate (Entry-level candidates with strong technical aptitude will also be considered.) Job ...

Showing results 21-40

Entry Level Shopify Chat Support information

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$13

$23

$39

How much do entry level shopify chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level shopify chat support in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Shopify Chat Support vs Customer Service Representative?

AspectEntry Level Shopify Chat SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with Shopify platformHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote, e-commerce focusedOffice or remote, various industries
Industry UsagePrimarily in e-commerce and online retailBroad, across multiple sectors
Common Search IntentCustomer support for Shopify storesGeneral customer service roles

Entry Level Shopify Chat Support focuses on assisting online shoppers via chat for Shopify stores, requiring familiarity with e-commerce platforms. Customer Service Representatives handle a wider range of customer inquiries across industries. While both roles involve communication skills, Shopify Chat Support is specialized for e-commerce, making it ideal for those interested in online retail support roles.

More about Entry Level Shopify Chat Support jobs

What cities are hiring for Entry Level Shopify Chat Support jobs?

Cities with the most Entry Level Shopify Chat Support job openings:

What are the most commonly searched types of Shopify Chat Support jobs?

The most popular types of Shopify Chat Support jobs are:

What states have the most Entry Level Shopify Chat Support jobs?

States with the most job openings for Entry Level Shopify Chat Support jobs include:

Infographic showing various Entry Level Shopify Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.

Entry Level IT Support

Collabera LLC

Pennington, NJ • On-site

$23 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Job Title: Entry Level IT Support


Location: Pennington, NJ 08534
Work Arrangement: Hybrid (4 day onsite in a week)
Client Industry: Banking/Finance
Duration: 18-24 Months Contract [Possibility of FTE Conversion]
Schedule: Monday to Friday, 8 AM 5 PM EST


About the Role


We are hiring a Entry Level IT Support. This is a fantastic opportunity to work with one of the Fortune 10 companies in the U.S.


Key Responsibilities



  • Provide first-line technical support to internal users through phone and live chat.

  • Troubleshoot basic issues related to MS applications and proprietary systems.

  • Manage multiple live chats while maintaining a high level of customer service.

  • Identify, troubleshoot, and resolve basic technical issues within established guidelines.

  • Clearly document incidents, troubleshooting steps, and resolutions in support tickets.

  • Escalate unresolved issues to second-line support teams with accurate and detailed documentation.

  • Work closely with peers, technical Subject Matter Experts, and global support teams.

  • Prioritize multiple requests while maintaining service-level and quality expectations.


What We re Looking For



  • Entry level college/university grads or People looking to go into IT.

  • Excellent Communication, Client Care / Customer Service skills.

  • Work well as a team and build relationships to the global partners.

  • Excellent organizational skills, with the ability to prioritize workload.

  • Ability to multitask and maintain focus on all areas of responsibility concurrently.

  • Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.

  • Able to work in a fast-paced environment.


Compensation


Hourly Rate: $23 $25 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.


Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)


About Us


At Collabera, we don t just offer jobs we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.


Ready to Apply?


Apply now or reach out to Saurabh Bera at for more information. We look forward to speaking with you!


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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