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Entry Level It Help Desk Jobs in Boca Raton, FL (NOW HIRING)

Ghostpunch Games

Senior IT Administrator

Sunrise, FL

$80K - $108K/yr

The IT Help Desk role offers an exciting opportunity to engage with cutting-edge technologies within the gaming industry. The candidate will be a critical part of the team, ensuring smooth operations ...

GiaSpace Inc

Help Desk Technician

Fort Lauderdale, FL

$19 - $25.75/hr

The days of reading old, boring IT Technician Job Ads are over. We just gotta' ask... * Tired of ... Instead, here are the skillsets we're actively looking for with our next Help Desk Technician ...

JRM Construction Management

Help Desk Technician

Boca Raton, FL · On-site

$18.75 - $25.50/hr

The Help Desk Technician I role involves providing Tier 1 technical support to employees, including ... Technologies. • Proficient with Windows 10, Windows 7, and Microsoft Office suite. Company : JRM ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ... help desk experience * Strong customer service skills * High attention to detail * Ability to ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ... help desk experience * Strong customer service skills * High attention to detail * Ability to ...

Stefanini

Help Desk Specialist

Weston, FL

Company Description Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia, and Asia in 35 languages. Since 1987, Stefanini has ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Boca Raton, FL

Entry Level It Help Desk information

See Boca Raton, FL salary details

$12

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$32

How much do entry level it help desk jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level it help desk in Boca Raton, FL is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $24.57 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Boca Raton, FL? The most popular types of It Help Desk jobs in Boca Raton, FL are:
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Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Boca Raton, FL as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,559 per year, or $21.9 per hour.

Senior IT Administrator

Ghostpunch Games

Sunrise, FL

$80K - $108K/yr

Full-time

Re-posted 12 days ago

Job description

Candidates must be within commutable distance of Sunrise, FL


Overview:


The Senior IT Administrator will be responsible for providing technical support and project management to employees within Ghostpunch Games. The role will encompass project management, troubleshooting, maintaining, and implementing a variety of IT systems and services. Collaborative work with other departments and keen attention to current industry technologies, specifically in gaming, will be crucial.


Software Knowledge:


Familiarity with Fortinet Firewall and/or Cisco Firewall Required

Operating Systems: Windows, Windows Server, Linux

Game Development Environments: Unity, Unreal Engine

Office Software: Microsoft Office Suite, Google Workspace

Collaboration Tools: Slack, Discord

Ticketing Systems: JIRA Service Desk

Virtualization Technologies: Hyper-V, QEMU


Technical Skills:


Troubleshooting: Ability to diagnose and fix hardware and software issues.

Networking: Understanding of LAN/WAN, VPN, firewalls, and network protocols.

Security: Familiarity with antivirus software, malware removal, and security protocols.

Hardware Support: Ability to support and maintain PCs, laptops and other hardware peripherals.

Database Management: Basic understanding of SQL or other database management systems.

Scripting: Experience with scripting languages such as PowerShell or Python.


Education and Training:


Bachelor's Degree in Information Technology, Computer Science, or a related field is preferred.

Certifications: CompTIA A+, Network+, Security+, or other industry-standard certifications.

Ongoing Training: Commitment to continuous learning and staying current with industry trends, especially in gaming technology.


Preferred Skills/Experience:


Gaming Industry Experience: Prior experience in the gaming industry is a significant plus.

Project Management: Experience with managing multiple tasks or projects simultaneously and experience organizing the process

Customer Service Skills: Strong communication and interpersonal skills to interact with various departments within the studio.

Collaboration: Ability to work effectively in a team environment.

Adaptability: Capacity to adapt to the ever-changing needs of a dynamic game development studio.

Problem-solving Abilities: A critical thinker with the ability to solve complex problems efficiently.



Conclusion:

The IT Help Desk role offers an exciting opportunity to engage with cutting-edge technologies within the gaming industry. The candidate will be a critical part of the team, ensuring smooth operations across different departments. Passion for gaming and commitment to excellence in IT support will drive success in this dynamic and creative environment.



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