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Entry Level It Help Desk Jobs in Boca Raton, FL (NOW HIRING)

GiaSpace Inc

Help Desk Technician

Fort Lauderdale, FL

$19 - $25.75/hr

The days of reading old, boring IT Technician Job Ads are over. We just gotta' ask... * Tired of ... Instead, here are the skillsets we're actively looking for with our next Help Desk Technician ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ... help desk experience * Strong customer service skills * High attention to detail * Ability to ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ... help desk experience * Strong customer service skills * High attention to detail * Ability to ...

Stefanini

Help Desk Specialist

Weston, FL

Company Description Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia, and Asia in 35 languages. Since 1987, Stefanini has ...

Rose Paving

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

... Desk • Provide support for Windows 10/11 workstations, Microsoft Surface laptops, HP printers ... in an IT Helpdesk or Support role • Excellent customer service skills with a 150% user-first ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Boca Raton, FL

Entry Level It Help Desk information

See Boca Raton, FL salary details

$11

$21

$31

How much do entry level it help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level it help desk in Boca Raton, FL is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.13 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Boca Raton, FL?

The most popular types of It Help Desk jobs in Boca Raton, FL are:

What are popular job titles related to Entry Level It Help Desk jobs in Boca Raton, FL?

For Entry Level It Help Desk jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Entry Level It Help Desk jobs in Boca Raton, FL look for?

The top searched job categories for Entry Level It Help Desk jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Entry Level It Help Desk jobs?

Cities near Boca Raton, FL with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $44,761 per year, or $21.5 per hour.

IT Service Desk Technician ( Miami Gardens)

ChenMed, LLC

Miami, FL • On-site

$22 - $31.42/hr

Full-time

Re-posted 28 days ago

ChenMed rating

8.4

Company rating: 8.4 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

1st of 245 rated social care providers

Job description

We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The IT Service Desk Technician is responsible for providing support for a wide range of technical issues to enterprise end-users both remotely and face-to-face. The incumbent in this role must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. As an intermediate level position within the Service Desk team, the IT Service Desk Technician works closely with senior team members in order to implement predefined processes and assists with the creation of new SOPs, Knowledge Base articles as well as, other forms of support documentation.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
  • Serves as the first point of contact for customers by phone, email, or notifications from our service management tool.
  • Provides initial triage work on customer issues: clearly defines the problem, identifies its seriousness, and determines the appropriate response.
  • Escalates customer issues to appropriate teams as required to resolve the problem.
  • Handles customer issues, keeping the customer up-to-date with progress and answering any questions they may have.
  • Performs moderate troubleshooting for custom, in-house applications.
  • Repairs, installs, manages and supports personal computer hardware and peripherals.
  • Follows the Tier 1 process and documentation requirements for all tickets processed.
  • Provides Tier 1 support for mobile devices such as iPhones and Androids including configuration and email sync.
  • Installs, repairs and upgrades company-wide applications on workstations, troubleshoots technical support for VPN users (employees in the field or at home), installs and configures printers and scanners.
  • Educates end users on how to use the company's software.
  • Document troubleshooting procedures, operations manuals, Knowledge base, and user guides.
  • Assists all users with questions, complications, and/or problems.
  • Monitors helpdesk for tickets assigned to the queue and processes based on priority.
  • Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Knowledge of computer hardware and major software applications such as Microsoft Office
  • Knowledge of basic networking concepts
  • Intermediate knowledge of General Windows client OS (e.g. Windows 8/10) and OS related troubleshooting
  • Basic understanding of servicing computer hardware
  • Excellent customer service skills
  • Good organizational and prioritizing skills
  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
  • Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
  • Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
  • High school diploma or equivalent required
  • BA/BS degree in Information Technology or a related field preferred
  • A minimum of 2 years of work experience in IT or related field required
  • Entry level IT certifications (A+, Network+, etc.) preferred

PAY RANGE:
$22.0 - $31.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite

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About ChenMed

Sourced by ZipRecruiter

We're expanding healthcare equity across America. We're already in 15 states with 100+ medical centers. As a rapidly growing, physician-led organization, we have one central focus: rescue any and every senior from a healthcare system that has failed them. Our family of brands include Chen Senior Medical Center, JenCare Senior Medical Center, and Dedicated Senior Medical Center. Recently named a 2021 Best Places To Work and one of the only healthcare companies recognized in Fortune's 2020 "Change The World" list, ChenMed prides itself on creating a culture that enables career growth and promotes inclusion for all.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1985

Social media

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