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Entry Level It Help Desk Jobs in Boca Raton, FL (NOW HIRING)

AppleOne

IT Technician

West Palm Beach, FL

$20/hr

This role is a strong fit for a hands-on desktop support or help desk professional who enjoys troubleshooting technical issues, supporting end users, and providing dependable onsite IT service. The ...

Stefanini

Help Desk Specialist

Weston, FL

Company Description Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia, and Asia in 35 languages. Since 1987, Stefanini has ...

Rose Paving

IT Support Specialist

Sunrise, FL · On-site

$60K - $65K/yr

... Desk • Provide support for Windows 10/11 workstations, Microsoft Surface laptops, HP printers ... in an IT Helpdesk or Support role • Excellent customer service skills with a 150% user-first ...

Cogeco

Technician, IT Concierge

Miramar, FL · On-site

$20 - $27.25/hr

Time Type:Regular : Technician, IT Concierge Please note that this role is 100% onsite. Job ... Tracks support calls in the Help Desk ticketing system. Essential Duties and Responsibilities

Neshent Technologies

IT Technician

Miramar, FL

We are seeking two entry-level IT Technicians to support a Next Generation technology rollout ... Escalate complex technical issues to senior IT support teams. * Provide professional and timely ...

Neshent Technologies

IT Technician

Hallandale, FL

We are seeking two entry-level IT Technicians to support a Next Generation technology rollout ... Escalate complex technical issues to senior IT support teams. * Provide professional and timely ...

Neshent Technologies

IT Technician

West Park, FL · On-site

We are seeking two entry-level IT Technicians to support a Next Generation technology rollout ... Escalate complex technical issues to senior IT support teams. * Provide professional and timely ...

New

Neshent Technologies

IT Technician

Carol City, FL

We are seeking two entry-level IT Technicians to support a Next Generation technology rollout ... Escalate complex technical issues to senior IT support teams. * Provide professional and timely ...

Neshent Technologies

IT Technician

Pembroke Park, FL · On-site

We are seeking two entry-level IT Technicians to support a Next Generation technology rollout ... Escalate complex technical issues to senior IT support teams. * Provide professional and timely ...

New

Neshent Technologies

IT Technician

Miami Gardens, FL · On-site

We are seeking two entry-level IT Technicians to support a Next Generation technology rollout ... Escalate complex technical issues to senior IT support teams. * Provide professional and timely ...

New

Neshent Technologies

IT Technician

West Park, FL

We are seeking two entry-level IT Technicians to support a Next Generation technology rollout ... Escalate complex technical issues to senior IT support teams. * Provide professional and timely ...

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Showing results 41-60

All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Boca Raton, FL

Entry Level It Help Desk information

See Boca Raton, FL salary details

$11

$21

$31

How much do entry level it help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level it help desk in Boca Raton, FL is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.13 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What are the most commonly searched types of It Help Desk jobs in Boca Raton, FL?

The most popular types of It Help Desk jobs in Boca Raton, FL are:

What are popular job titles related to Entry Level It Help Desk jobs in Boca Raton, FL?

For Entry Level It Help Desk jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Entry Level It Help Desk jobs in Boca Raton, FL look for?

The top searched job categories for Entry Level It Help Desk jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Entry Level It Help Desk jobs?

Cities near Boca Raton, FL with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Boca Raton, FL as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $44,761 per year, or $21.5 per hour.

EMR Help Desk Specialist (Hybrid)

Empath Health

West Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Empath Health rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Empath Health is seeking a tech savvy and customer-service-oriented Application Support/EMR Help Desk Specialist to join our team in West Palm Beach. This position is Hybrid.
This full-time position works Monday through Friday, 8:30 a.m. - 5:00 p.m. and has an on call rotation helping ensure patients and families receive a smooth, supportive experience during an important stage of care.
What You'll Do
  • Responsible for EMR (HCHB) user support of clinical applications.
  • Respond to incoming service tickets, troubleshoot issues, and document resolutions
  • Serve as a help desk resource for staff using EMR and related clinical applications, ensuring timely and accurate problem resolution.
  • Assists with diversified projects in support of activities and operations of the EMR and Business Applications Departments

Why Join Empath Health?
  • Fair, Competitive Pay: Your work has value, and we reward it.
  • Comprehensive Benefits: Medical, dental, vision, life, and retirement with company match.
  • Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life
  • Growth That Lasts: Advance through education, training, and tuition reimbursement.
  • A Mission That Matters: Join a team built on kindness, compassion, and Full Life Care for All.

What You'll Need
  • Associate's degree or equivalent preferred.
  • Requires 1 year of experience in a help desk or patient care environment, preferably with Hospice and Home Health billing.
  • Mastery of essential general office procedures including, but not limited to: Outlook Email and Calendar.
  • Healthcare terminology and systems preferred.
  • Skilled in extracting and compiling data; able to format tables, graphs, slides, and statistical reports.
  • Experience with EMR required (Home Care Home Base preferred)

What You'll Find at Empath Health
Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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