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Help Desk Jobs in Boca Raton, FL (NOW HIRING)

Hayes Locums

Help Desk Technician

Fort Lauderdale, FL · On-site

$19 - $25.75/hr

They are seeking a Help Desk Technician to serve as the first point of contact for technical issues and requests, supporting users both in person and remotely. The role emphasizes first-call ...

GiaSpace Inc

Help Desk Technician

Fort Lauderdale, FL · On-site

$19 - $25.75/hr

Instead, here are the skillsets we're actively looking for with our next Help Desk Technician (III): * Windows Server, Troubleshooting and Repair * Network Component Installation, Diagnostics * DHCP ...

Hayes Locums

Help Desk Technician

Fort Lauderdale, FL

$52K/yr

About the Role We are seeking a Help Desk Technician to join our growing team. You will serve as the first point of contact for technical issues and requests, supporting users in person as well as ...

Hayes Locums

Help Desk Technician

Fort Lauderdale, FL · On-site

$52K/yr

About the Role We are seeking a Help Desk Technician to join our growing team. You will serve as the first point of contact for technical issues and requests, supporting users in person as well as ...

Stefanini

Help Desk Specialist

Weston, FL · On-site

Company Description Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia, and Asia in 35 languages. Since 1987, Stefanini has ...

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IT Help Desk Technician

West Palm Beach, FL · On-site

$24 - $28/hr

Position: IT Help Desk Technician Reports to: IT Manager / Director of IT Location: West Palm Beach, FL (on-site) at 1700 Palm Beach Lakes Blvd, Ste 900, West Palm Beach, FL 33401 Status: Full-time, ...

US DEFAULT GROUP INC

Help Desk Technician II

Boca Raton, FL · On-site

$18.50 - $25/hr

The Tier II Helpdesk Technician provides advanced technical support for IT-related issues across ... The work environment for this role is generally indoors at a desk in a well-lighted, climate ...

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All JobsHelp Desk JobsHelp Desk Jobs in Boca Raton, FL

Help Desk information

See Boca Raton, FL salary details

$11

$21

$31

How much do help desk jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for help desk in Boca Raton, FL is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.13 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI is automating certain routine help desk tasks such as password resets and troubleshooting common issues, but Help Desk professionals are still essential for complex problems, customer service, and personalized support. AI tools can enhance efficiency, but human oversight and technical skills remain critical in the role.

What jobs pay 2000 a day?

Help desk jobs typically do not pay $2,000 a day; they usually offer hourly wages or salaries. High-paying roles in the tech or consulting industries, such as specialized IT consultants or project managers, can reach that level with experience and certifications, but these are not standard for help desk positions.

What jobs pay $10,000 a month without a degree?

Help desk roles typically do not pay $10,000 a month without advanced experience or certifications; most support positions offer lower salaries. High-paying tech jobs such as software development, cybersecurity, or cloud engineering often require specialized skills, certifications, or experience but can reach or exceed that income level without a degree. Freelance IT consulting or network administration may also offer high earnings based on expertise and client base.

What are some common challenges faced by Help Desk professionals, and how can they effectively manage them?

Help Desk professionals often encounter challenges such as handling a high volume of support requests, dealing with frustrated users, and balancing multiple priorities. To manage these effectively, it's important to develop strong communication and time management skills, maintain a calm and empathetic demeanor, and stay organized through ticketing systems. Many teams also offer training and peer support to help staff stay updated on new technologies and procedures, making it easier to resolve issues efficiently while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a Help Desk professional, and why are they important?

To thrive as a Help Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and strong problem-solving skills, often supported by a relevant IT degree or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting users. These competencies ensure timely technical support, user satisfaction, and efficient resolution of IT issues within an organization.

What are Help Desk jobs?

Help Desk jobs involve providing technical support and assistance to users experiencing issues with computer systems, software, or hardware. Professionals in these roles typically respond to customer inquiries, troubleshoot problems, and resolve technical issues either remotely or in person. They document incidents, escalate complex issues when necessary, and may also assist with setting up equipment or software. Help Desk staff play a critical role in ensuring smooth IT operations and maintaining productivity by minimizing downtime for users.

What does a help desk job do?

A help desk job involves providing technical support and assistance to users experiencing hardware, software, or network issues. Help desk technicians troubleshoot problems, answer questions, and often use ticketing systems to track and resolve issues efficiently.

What is the difference between Help Desk vs Technical Support Specialist?

AspectHelp DeskTechnical Support Specialist
CredentialsTypically requires a high school diploma or equivalent; certifications like CompTIA A+ are commonOften requires similar certifications; some roles prefer additional certifications like Network+ or vendor-specific certs
Work EnvironmentOffice or remote; front-line support for end-usersOffice or remote; more specialized technical troubleshooting
Employer & Industry UsageUsed across various industries for user supportCommon in IT, tech companies, and service providers
Search & Comparison IntentHigh overlap; both support end-users with technical issues

Help Desk and Technical Support Specialist roles share many similarities, including work environment and required certifications. However, Help Desk positions typically focus on general user support and troubleshooting, while Technical Support Specialists often handle more complex technical issues. Both roles are essential in IT support structures and serve as entry points for technical assistance in organizations.

More about Help Desk jobs
What are the most commonly searched types of Help Desk jobs in Boca Raton, FL? The most popular types of Help Desk jobs in Boca Raton, FL are:
What are popular job titles related to Help Desk jobs in Boca Raton, FL? For Help Desk jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Help Desk jobs in Boca Raton, FL look for? The top searched job categories for Help Desk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Help Desk jobs? Cities near Boca Raton, FL with the most Help Desk job openings:
Help Desk jobs near you
Infographic showing various Help Desk job openings in Boca Raton, FL as of June 2026, with employment types broken down into 70% Full Time, 26% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,761 per year, or $21.5 per hour.
Help Desk Technician

Help Desk Technician

Hayes Locums

Fort Lauderdale, FL • On-site

$19 - $25.75/hr

Full-time

Posted 5 days ago

Job description

Job Summary:
Hayes Locums is one of the nation’s leading physician staffing firms, specializing in locum tenens placements for hospitals, clinics, and healthcare organizations. They are seeking a Help Desk Technician to serve as the first point of contact for technical issues and requests, supporting users both in person and remotely. The role emphasizes first-call resolution and effective collaboration with higher-tier support teams to maintain reliable technology platforms.
Responsibilities:
• Provide technical support across end user platforms and technologies
• Troubleshoot hardware and software issues both onsite and remotely
• Support technical onboarding for high volumes of new employees
• Partner with Tier 2 and Tier 3 teams to escalate and resolve complex issues
• Document and track all issues in the help desk ticketing system
• Follow up with users to ensure timely resolution of requests
• Identify opportunities to improve processes and efficiency
• Maintain and track hardware and software inventory
• Support business continuity efforts, including hurricane preparedness
Qualifications:
Required:
• Bachelor’s degree in a technical field preferred
• Solid knowledge of Windows operating systems, Active Directory, Office 365, and networking concepts
• Strong understanding of desktop, laptop, tablet, and mobile device setup and troubleshooting processes
• Ability to diagnose and resolve complex technical issues
• Ability to prioritize and manage multiple support requests in a fast-paced environment
• Excellent communication skills
• Customer-oriented with a strong desire to help others
• Must be authorized to work in the United States without current or future sponsorship requirements
Preferred:
• Experience with technical documentation is a plus
• Familiarity with MacOS is a plus
• A+ and Network+ certifications or equivalent are preferred
Company:
HAYES LOCUMS is a staffing and recruiting company offering locum tenens and permanent placement services. Founded in 2012, the company is headquartered in Fort Lauderdale, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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