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Entry Level Help Desk Jobs in Decatur, GA (NOW HIRING)

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Entry Level Help Desk information

See Decatur, GA salary details

$12

$22

$33

How much do entry level help desk jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for entry level help desk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

Is helpdesk a good entry-level job?

Help desk positions are common entry-level IT jobs that involve troubleshooting technical issues, providing customer support, and using tools like ticketing systems. They offer opportunities to develop technical skills, communication abilities, and industry certifications such as CompTIA A+.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

Can you get a helpdesk job with no experience?

Entry level help desk positions often do not require prior experience and may accept candidates with basic technical knowledge, strong communication skills, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and on-the-job training is common for new hires.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

Will IT help desk be replaced by AI?

Entry level help desk roles involve troubleshooting and customer support that require human judgment and communication skills, which AI currently cannot fully replicate. While AI tools can assist with routine tasks and knowledge base searches, human help desk staff are essential for complex issues and personalized service.

What job makes $10,000 a month without a degree?

Entry level help desk positions typically do not pay $10,000 a month without experience or specialized skills. High-paying jobs that reach this level often require advanced technical skills, certifications, or experience in fields like software development, sales, or entrepreneurship. Most roles paying this amount without a degree are rare and usually involve significant responsibility or specialized expertise.
What are the most commonly searched types of Help Desk jobs in Decatur, GA? The most popular types of Help Desk jobs in Decatur, GA are:
What are popular job titles related to Entry Level Help Desk jobs in Decatur, GA? For Entry Level Help Desk jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Decatur, GA look for? The top searched job categories for Entry Level Help Desk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Help Desk jobs? Cities near Decatur, GA with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Decatur, GA as of June 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,014 per year, or $22.6 per hour.
Event Sales Representative - Greater Atlanta Area

Event Sales Representative - Greater Atlanta Area

Window Nation

Norcross, GA

$50/hr

Part-time

Posted 8 days ago

Window Nation rating

9.0

Company rating: 9.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 47 rated home improvement suppliers and fitters

Job description

Interviewing NOW for Part-Time Event Sales Representatives

NOT a desk job. Work at home shows & local events, engaging attendees and generating leads. Entry-level with paid training and real earning potential!

Join Window Nation as a part-time Event Sales Representative and gain hands-on experience engaging customers and generating leads in a fast-paced environment.

This is not a "sit behind the table" job. You'll be on your feet, starting conversations, and making things happen.

What You'll Do:

  • Actively approach and engage event attendees
  • Start conversations and generate interest in our products
  • Qualify homeowners and schedule in-home appointments
  • Work toward lead goals in a fast-paced, high-energy environment
  • Help set up and break down event booths (materials up to 50 lbs.)

What an Event Day Looks Like:

  • Travel to local events (home shows, festivals, fairs, markets)
  • Set up branded displays and materials
  • Be on your feet engaging with event attendees (6-8 hours)
  • Capture lead info and keep things organized
  • Pack up and break down at the end of the event
  • Schedule: Evenings and weekends (when events are busiest and most profitable)
  • Hours: 10-30 hours/week, including at least 2 weekends per month

What It Takes:

  • You're comfortable talking to new people all day
  • You bring energy, confidence, and a strong work ethic
  • You're reliable and show up ready to perform
  • You're motivated by goals and performance-based earnings
  • You can stay on your feet for extended periods
  • Customer-facing experience helps (retail, hospitality, food service, etc.) but isn't required

Basic Requirements:

  • High school diploma or GED
  • Ability to lift up to 50 lbs., with or without accommodation
  • Ability to stand for 6-8 hours, with or without accommodation
  • Reliable transportation to event locations

Nice to Have:

  • 1+ year of sales or customer-facing experience
  • Comfortable speaking one-on-one or in small groups
  • Bilingual is a plus

Pay & Perks:

  • Competitive hourly pay + uncapped commissions (up to $50 per lead)
  • Paid training
  • Mileage reimbursement (round-trip to events)
  • Growth opportunities into full-time and sales roles
  • Team environment that actually supports you

If you want a role where effort directly impacts your paycheck and you can build real sales skills fast, this is it. Apply today!

 

This job is similar to: Brand Ambassador, Event Marketer, Retail Sales Associate, Product Demonstrator, Trade Show Rep, Store Promotions Rep, Field Marketing Rep

 

Where We're Hiring:

Greater Atlanta area throughout Gwinnett, Fulton, and DeKalb counties + surrounding communities (Marietta, Alpharetta, Peachtree Corners, Buckhead, Duluth, Sandy Springs, Suwanee, Roswell, Lawrenceville, Lilburn)

$18 - $18 an hour
Base pay rate = $18.00 per hour + uncapped commissions (up to $50 per lead)
 
 
#LI-NB1

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

 

As part of our recruiting and hiring process, Window Nation may use technology-enabled tools, including artificial intelligence ("AI") or automated systems, to assist with activities such as resume review, candidate communications, interview scheduling, interview note-taking/transcription, and evaluation of job-related qualifications. These tools are used to support our hiring process and do not replace human decision-making. Hiring decisions are made with human review and consideration of job-related factors.

 

Applicants who require a reasonable accommodation or alternative process related to the use of technology-assisted hiring tools may contact [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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