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Entry Level Help Desk Jobs in Decatur, GA (NOW HIRING)

PT Solutions Physical Therapy

PRN Therapy Aide

Smyrna, GA · On-site

$13.33 - $14/hr

This dynamic, entry-level position is perfect for those interested in healthcare careers. You'll ... If you're passionate about helping others and ready to grow in a supportive, forward-thinking ...

PT Solutions Physical Therapy

PRN Therapy Aide

Roswell, GA · On-site

$13.33 - $14/hr

This dynamic, entry-level position is perfect for those interested in healthcare careers. You'll ... If you're passionate about helping others and ready to grow in a supportive, forward-thinking ...

Nelson Exteriors

Job Runner

Marietta, GA · On-site

$50K - $60K/yr

We've helped over 10,000 homeowners fall in love with their homes again, specializing in siding ... This is an entry-level position, but don't confuse entry-level with unimportant. Our project ...

LHH US

CSC

Atlanta, GA · On-site

$50K - $60K/yr

This entry-level opportunity is ideal for candidates with experience in customer service ... Manage front desk operations and maintain a welcoming, professional office environment. * Answer ...

LHH US

CSC

Atlanta, GA

$50K - $60K/yr

This entry-level opportunity is ideal for candidates with experience in customer service ... Manage front desk operations and maintain a welcoming, professional office environment. * Answer ...

New

Porter Logistics

Warehouse Shipping Lead

Atlanta, GA · On-site

Many of our leaders started in entry-level positions and grew with us. This is a tight-knit team ... help when the operation needs it. This is a hands-on leadership role. You won't manage from a desk.

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Entry Level Help Desk information

See Decatur, GA salary details

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How much do entry level help desk jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for entry level help desk in Decatur, GA is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Decatur, GA? The most popular types of Help Desk jobs in Decatur, GA are:
What are popular job titles related to Entry Level Help Desk jobs in Decatur, GA? For Entry Level Help Desk jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Decatur, GA look for? The top searched job categories for Entry Level Help Desk jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entry Level Help Desk jobs? Cities near Decatur, GA with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
PRN Therapy Aide

PRN Therapy Aide

PT Solutions Physical Therapy

Smyrna, GA • On-site

$13.33 - $14/hr

Other

Posted 17 days ago

PT Solutions Physical Therapy rating

7.4

Company rating: 7.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

263rd of 880 rated healthcare providers

Job description

Job Overview & Responsibilities
Why Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Physical Therapy Aide, you'll play a hands-on role in supporting patient treatments, assisting licensed clinicians, and ensuring smooth clinic operations.
This dynamic, entry-level position is perfect for those interested in healthcare careers. You'll build strong relationships with patients, gain real-world experience, and contribute to a collaborative, evidence-based care environment. From maintaining clinic flow to occasionally supporting front desk duties, your work helps restore lives every day.
At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace five years in a row, including 2026!
Clinic Address:
Smyrna
4480 South Cobb Drive
Suite Y
Smyrna, Georgia 30080
What You Will Get
  • Direct exposure to patient care under the leadership of a physical therapist
  • Observation hours for PT School/healthcare applications
  • Opportunity for career progression with a nationwide physical therapy practice

Qualifications & Pay Range
Your Responsibilities as a Physical Therapy Aide
  • Greet patients and assist patients to treatment area as directed by therapist or therapist assistant
  • Clean treatment room and prepare room for next patient
  • Maintain cleanliness of therapeutic equipment
  • Answer and direct telephone calls

Qualifications
  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • Customer Service experience preferred.
  • Year-Round Employment Required - This position requires consistent, ongoing availability throughout the year. We are unable to accommodate seasonal hires who only work during summer and return for breaks.

Schedule
  • PRN (schedule varies)

Compensation
  • Pay Range: $13.33-$14/hr
  • (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

Company Overview
A Mission That Moves Us
At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we're committed to your professional growth and empowering you to shape the future of rehabilitation therapy.
Join us and transform care. Let's go further together.
Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions
Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action.
We are an equal opportunity employer and welcome all qualified candidates to apply.

What PT Solutions Physical Therapy employees say

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