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Entry Level Help Desk With Paid Training Jobs (NOW HIRING)

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Participate in on-going testing, training and departmental development. Maintain accurate records ... with elected court officials and court staff throughout the state, department staff, other state ...

JCS Solutions LLC

Help Desk Specialist

Arlington, VA · On-site

Paid time off (PTO) * 401k retirement plan with employer match * Annual Professional Development ... Experience with DoD help desk ticketing systems * Familiarity with military network environments ...

LCBC Church

Help Desk Specialist

Manheim, PA · On-site

Have a personal relationship with Jesus and demonstrate ongoing spiritual growth through everyday ... Generous and immediate paid time-off * Casual dress * Quarterly professional and spiritual ...

The Exchange

Help Desk Support IV

Dallas, TX

$19.75 - $26.75/hr

Monitors and manipulates the operation of escalated routine administration tasks and events associated with the IT Help Desk, providing support to end users on a variety of issues. These tasks may ...

EDG Inc

Help Desk Technician

Metairie, LA · On-site

$18.50 - $25/hr

The Help Desk Technician will assist with the installation, support and maintenance of servers or other company systems. Job Duties and Responsibilities: • Provide end-user support, resolving ...

US IT Solutions Inc

Help Desk Support

Denver, CO

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be ... Additionally, this position will assist with imaging and deploying new equipment, maintaining ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join ... Strong documentation discipline and experience with a ticket management system (Solarwinds)

BiVACOR Inc

Help Desk Coordinator

Huntington Beach, CA · On-site

$27.40 - $32/hr

Through daily interactions with employees across the organization, the IT Coordinator serves as a ... paid time off This role is based on-site at BiVACOR's Huntington Beach headquarters. The expected ...

Toppan

IT Help Desk Administrator

Charlotte, NC · On-site

$80K - $90K/yr

Provide day-to-day guidance and task coordination for help desk technicians. * Assist with training ... Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family

Serenity Info Tech, Inc.

Help Desk Analyst

Middletown, CT · On-site

$20.75 - $28.50/hr

Communication with agency supervisors and other agencies is required. POSITION ROLE AND DELIVERABLES We currently need a Help Desk Technician to provide level one technical support and to process ...

SeaComm

Help Desk Technician

Massena, NY · On-site

$21 - $28.50/hr

They are seeking a Help Desk Technician to ensure proper computer operation for end users by ... SeaComm is a credit union that deals with online payment, loans, insurance and financial services.

New

Cayuse Holdings

Help Desk Agent

Pendleton, OR

$20 - $29/hr

Participate in ongoing training and professional development to remain up-to-date on technology ... EAP. * 401(k) Retirement Savings Plan with matching after one year. * Paid Time Off. Reports to:

Cayuse Holdings

Help Desk Agent

Pendleton, OR · On-site +1

$20 - $29/hr

Participate in ongoing training and professional development to remain up-to-date on technology ... EAP. * 401(k) Retirement Savings Plan with matching after one year. * Paid Time Off. Reports to:

Five Guys

System Support Specialist I

Alexandria, VA · On-site

The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for ... Identify training needs and assist in user education * Perform administrative tasks including ...

Cayuse Holdings, LLC

Help Desk Agent

Pendleton, OR · On-site

$20 - $29/hr

Participate in ongoing training and professional development to remain up-to-date on technology ... EAP.. * 401(k) Retirement Savings Plan with matching after one year. * Paid Time Off. Reports to:

Sprint Mart

Help Desk Analyst

Ridgeland, MS · On-site

$17.75 - $24.25/hr

Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking ... Collaboration - Work closely with management and IT teams to understand corporate objectives and ...

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All JobsEntry Level Help Desk With Paid Training Jobs

Entry Level Help Desk With Paid Training information

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How much do entry level help desk with paid training jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for entry level help desk with paid training in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk With Paid Training vs Help Desk Technician?

FeatureEntry Level Help Desk With Paid TrainingHelp Desk Technician
CertificationsOften no prior certifications required; training providedMay require CompTIA A+ or similar certifications
Work EnvironmentEntry-level, support desk, help desk settingHelp desk support, technical troubleshooting
Employer & Industry UsageCommon in IT support roles across various industriesStandard role in IT and tech companies

Entry Level Help Desk With Paid Training is designed for beginners with little to no experience, offering on-the-job training. Help Desk Technicians typically have some certifications and experience, focusing on technical troubleshooting. Both roles support IT users but differ mainly in experience and certification requirements.

What types of technical issues do Entry Level Help Desk professionals typically handle on a daily basis?

Entry Level Help Desk professionals commonly address a variety of technical issues such as password resets, basic software troubleshooting, printer connectivity problems, and network access requests. They may also assist users with setting up email accounts, installing approved applications, and resolving minor hardware issues. Most of these tasks are completed via phone, chat, or ticketing systems, providing a supportive environment for learning and skill development while working closely with more experienced IT staff.

What is an Entry Level Help Desk with paid training?

An Entry Level Help Desk with paid training is a starting position in IT support where new employees receive both a salary and structured training to help them learn the basics of troubleshooting, customer service, and technical support. These roles are designed for individuals with little to no prior experience in IT, making them ideal for recent graduates or career changers. During the paid training period, you learn how to resolve common technical issues, use help desk software, and communicate effectively with customers. This training helps build a foundation for future advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional with paid training, and why are they important?

To thrive as an Entry Level Help Desk professional, you need fundamental knowledge of computer systems, troubleshooting, and basic networking, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and sometimes certifications like CompTIA A+ are helpful. Strong communication, patience, and problem-solving skills set candidates apart in this role. These skills ensure quick resolution of technical issues and a positive experience for end-users, which is critical for organizational productivity.
More about Entry Level Help Desk With Paid Training jobs
What cities are hiring for Entry Level Help Desk With Paid Training jobs? Cities with the most Entry Level Help Desk With Paid Training job openings:
What states have the most Entry Level Help Desk With Paid Training jobs? States with the most job openings for Entry Level Help Desk With Paid Training jobs include:
What job categories do people searching Entry Level Help Desk With Paid Training jobs look for? The top searched job categories for Entry Level Help Desk With Paid Training jobs are:
Entry Level Help Desk With Paid Training jobs near you
Infographic showing various Entry Level Help Desk With Paid Training job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Analyst

STI

Little Rock, AR • On-site

$19.75 - $26.75/hr

Full-time

Posted 16 days ago

Key responsibilities

  • Answer telephones and emails and provide support to application users.

  • Identify, evaluate, and prioritize customer problems and services, escalating unresolved calls as needed.

  • Maintain accurate records and call logs for management reporting.

Job description

Role Description:
Answer telephones and emails and provide support to application users
Identify, evaluate and prioritize customer problems and services.
Utilize all technical resources to solve customer problems.
Escalate unresolved calls to appropriate support staff or service group.
Adhere to defined Help Desk procedures and standards.
Participate in on-going testing, training and departmental development.
Maintain accurate records and call logs for management reporting.
As needed, instruct end users in the appropriate use of reference materials
Performs functional testing of the software as related to preparation for training materials and other related responsibilities as required or assigned.
Read and comprehend technical service manuals and publications.
Detect and correct equipment errors.
Prioritize and schedule own workload.
Assist in coordination of changes, upgrades and new products.
Manage and report time spent on all work activities.
Complete assigned tasks.
Strong communication skills; both written and spoken.
Ability to work independently as well as part of a team environment.
Ability to work under pressure is an essential function of the job.
Communicate accurate and useful status updates.
Follow quality standards.
Ability to work in a team environment
Working Relationships
The Help Desk Analyst has regular contact with elected court officials and court staff throughout the state, department staff, other state agency/institutions personnel, clients/students, and personnel of regulated entities. Must maintain a high degree of integrity, decorum and respect at all times and possess the ability to communicate with court personnel at all levels. Because this can be a fast-paced, high-stress environment at times, the successful candidate will have a customer-focused calm demeanor.

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