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Entry Level Help Desk With Paid Training Jobs (NOW HIRING)

Noblesoft Technologies

Help Desk Agent

Brooklyn, NY · On-site

$18 - $22.75/hr

... with non-technical staff. Key Accountabilities: * Technical Support: Provide phone-based support ... Training: Assist in training field workers on new technologies and IT systems to enhance their ...

IT360, Inc.

Help Desk Technician

Peoria, IL

$36K - $50K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Maintain communication with clients on issue status, timelines, and resolution updates * Escalate ... Employer-paid group life insurance policy valued at $100,000 * 4% employer match on retirement ...

Mammoth Tech

Help Desk Technician

$20.50 - $27.75/hr

We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand ... training. Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer. Equal Opportunity ...

City of Greensboro

Help Desk Services Analyst

Greensboro, NC

$54K - $96K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why You'll Love Working With Us: When you join our Public Safety IT team, you become part of a ... training and advancement opportunities About the Role: The Help Desk Services Analyst position ...

Datamark, Inc.

Technical Help Desk Agent

El Paso, TX · On-site

$15.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... with every interaction. Technical Help Desk Agents provide technical support for web-based ... Paid Time Off (Vacation, Sick & Public Holidays) * Short Term & Long Term Disability * Training ...

IT360, Inc.

Help Desk Technician

Peoria, IL · On-site

$36K - $50K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Maintain communication with clients on issue status, timelines, and resolution updates * Escalate ... Employer-paid group life insurance policy valued at $100,000 * 4% employer match on retirement ...

Conway Medical Center

Help Desk Analyst

Conway, SC · On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish ... A minimum of 2 years of specific experience with the installation/configuration/support of ...

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Your mission is to help them get back up and running as quickly as possible, with a smile. If you ... in training new hires or helping others on the job Skills Help desk support, Call Center ...

nLeague Services Inc

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Analyst Department: CO OIT Location: 601 East 18th Avenue Suite 250 Denver, Colorado ... Familiarity with Free Open Ghost (FOG) a plus; but not required. GHOST 8.0 or above experience a ...

Toppan

IT Help Desk Administrator

Charlotte, NC

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provide day-to-day guidance and task coordination for help desk technicians. * Assist with training ... Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family

vTech Solution

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... Experience with and supporting videoconferencing equipment and audiovisual equipment. * Basic ...

NuAxis LLC

Help Desk Specialist

Lodi, CA · On-site

We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Key Responsibilities * Provide desktop and ...

NuAxis Innovations

Help Desk Specialist

Falls Church, VA · On-site

We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment ... We are an IT company with a unique mission--to make people the center of every federal IT solution. ...

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All JobsHelp Desk With Paid Training JobsEntry Level Help Desk With Paid Training Jobs

Entry Level Help Desk With Paid Training information

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How much do entry level help desk with paid training jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level help desk with paid training in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk With Paid Training vs Help Desk Technician?

FeatureEntry Level Help Desk With Paid TrainingHelp Desk Technician
CertificationsOften no prior certifications required; training providedMay require CompTIA A+ or similar certifications
Work EnvironmentEntry-level, support desk, help desk settingHelp desk support, technical troubleshooting
Employer & Industry UsageCommon in IT support roles across various industriesStandard role in IT and tech companies

Entry Level Help Desk With Paid Training is designed for beginners with little to no experience, offering on-the-job training. Help Desk Technicians typically have some certifications and experience, focusing on technical troubleshooting. Both roles support IT users but differ mainly in experience and certification requirements.

What types of technical issues does an entry level help desk professional typically handle on a daily basis?

Entry Level Help Desk professionals commonly address a variety of technical issues such as password resets, basic software troubleshooting, printer connectivity problems, and network access requests. They may also assist users with setting up email accounts, installing approved applications, and resolving minor hardware issues. Most of these tasks are completed via phone, chat, or ticketing systems, providing a supportive environment for learning and skill development while working closely with more experienced IT staff.

What is an entry level help desk with paid training?

An Entry Level Help Desk with paid training is a starting position in IT support where new employees receive both a salary and structured training to help them learn the basics of troubleshooting, customer service, and technical support. These roles are designed for individuals with little to no prior experience in IT, making them ideal for recent graduates or career changers. During the paid training period, you learn how to resolve common technical issues, use help desk software, and communicate effectively with customers. This training helps build a foundation for future advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as an entry level help desk professional with paid training, and why are they important?

To thrive as an Entry Level Help Desk professional, you need fundamental knowledge of computer systems, troubleshooting, and basic networking, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and sometimes certifications like CompTIA A+ are helpful. Strong communication, patience, and problem-solving skills set candidates apart in this role. These skills ensure quick resolution of technical issues and a positive experience for end-users, which is critical for organizational productivity.
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Entry Level Help Desk With Paid Training jobs near you
Infographic showing various Entry Level Help Desk With Paid Training job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Agent

Noblesoft Technologies

Brooklyn, NY • On-site

$18 - $22.75/hr

Contractor

Re-posted 11 days ago

Job description

Job Title:  Help Desk Agent

Location: Brooklyn, NY 11217

Mode : Contract (6+ Months)

The L2 IT Help Desk Support role is responsible for providing advanced technical support to client workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff.

Key Accountabilities:

  • Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers.
  • Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary.
  • Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now).
  • Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency.
  • Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations.

Knowledge, Experience & Technical Know-How:

  • Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred.
  • Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment.
  • Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications.
  • Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.

Qualifications:

  • Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP)) are a plus.
  • Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions.
  • Customer Service: Strong customer service orientation with a focus on user satisfaction.