ZipRecruiter

Log In

2

Entry Level Help Desk With Paid Training Jobs (NOW HIRING)

Milwaukee Brewers

Manager - Help Desk

Milwaukee, WI ยท On-site

Paid time off for volunteering * Inclusive training and leadership development opportunities ... with Club values * Brewers Home Game tickets, promotional giveaways and other discounts!

hammerresidence

Help Desk Technician

Wayzata, MN

$20.25 - $27.25/hr

One day can be hybrid/remote, with expectation of travelling to sites, if needed. Occasional ... Share where additional training/documentation is available when appropriate. * Provides support to ...

Hartwig Staffing

Help Desk Manager

Edmond, OK

$80K - $90K/yr

Hartwig Staffing has partnered with a well-known company in Oklahoma City that is looking to add a Help Desk Manager / Team lead to their team! Pay is $80K to $90K. Skills you need: * Lead enterprise ...

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

Excellent communication skills are a must, along with being customer focused and having patience. Ability to document technical issues and resolution of tickets via help desk ticketing system.

HARRIS & HARRIS LTD

Help Desk Analyst

Coppell, TX ยท On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst is responsible for daily support and will perform help desk ... Medical, Dental, and Vision insurances from premium providers * 401K with matching * Company paid ...

Filterbuy

Help Desk Technician

Talladega, AL ยท On-site

$48/hr

To ensure success as a Help Desk Technician, you should possess strong technical troubleshooting ... Familiarity with Ethernet/CAT cabling, including running, terminating, and testing network ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN ยท On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... To provide our customers with total satisfaction. To serve our community through volunteerism and ...

ASM Research

Help Desk Specialist

San Antonio, TX ยท On-site

Assists with compiling and regularly maintaining a log of Frequently Asked Questions (FAQ ... All recruiting, hiring, training, and promoting for all job classifications is done without regard ...

ECCO Select

Help Desk Specialist

Kansas City, MO ยท On-site

Between deployment windows, agents who remain engaged with the program have the opportunity to ... Tools & Systems Training on all program-specific systems will be provided prior to go-live. Agents ...

Ardoor

Help Desk Specialist

Saint Petersburg, FL ยท On-site

This position is designed for someone with strong customer service skills, solid troubleshooting ... training to users on IT systems and best practices. ยท Contribute to maintaining IT inventory and ...

Futran Tech Solutions Pvt. Ltd.

Help Desk - EPIC

$21 - $28.75/hr

EPIC Help Desk Location : Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and ... Coordinate with on-site team for complex problem resolution and ensure timely client servicing ...

Five Guys

System Support Specialist I

Alexandria, VA ยท On-site

The Systems Support Specialist I (SS1) provides entry-level help desk and technical support for ... Identify training needs and assist in user education * Perform administrative tasks including ...

next page

Showing results 1-20

All JobsEntry Level Help Desk With Paid Training Jobs

Entry Level Help Desk With Paid Training information

See salary details

$12

$23

$33

How much do entry level help desk with paid training jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for entry level help desk with paid training in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk With Paid Training vs Help Desk Technician?

FeatureEntry Level Help Desk With Paid TrainingHelp Desk Technician
CertificationsOften no prior certifications required; training providedMay require CompTIA A+ or similar certifications
Work EnvironmentEntry-level, support desk, help desk settingHelp desk support, technical troubleshooting
Employer & Industry UsageCommon in IT support roles across various industriesStandard role in IT and tech companies

Entry Level Help Desk With Paid Training is designed for beginners with little to no experience, offering on-the-job training. Help Desk Technicians typically have some certifications and experience, focusing on technical troubleshooting. Both roles support IT users but differ mainly in experience and certification requirements.

What types of technical issues do Entry Level Help Desk professionals typically handle on a daily basis?

Entry Level Help Desk professionals commonly address a variety of technical issues such as password resets, basic software troubleshooting, printer connectivity problems, and network access requests. They may also assist users with setting up email accounts, installing approved applications, and resolving minor hardware issues. Most of these tasks are completed via phone, chat, or ticketing systems, providing a supportive environment for learning and skill development while working closely with more experienced IT staff.

What is an Entry Level Help Desk with paid training?

An Entry Level Help Desk with paid training is a starting position in IT support where new employees receive both a salary and structured training to help them learn the basics of troubleshooting, customer service, and technical support. These roles are designed for individuals with little to no prior experience in IT, making them ideal for recent graduates or career changers. During the paid training period, you learn how to resolve common technical issues, use help desk software, and communicate effectively with customers. This training helps build a foundation for future advancement in IT support or related fields.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional with paid training, and why are they important?

To thrive as an Entry Level Help Desk professional, you need fundamental knowledge of computer systems, troubleshooting, and basic networking, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and sometimes certifications like CompTIA A+ are helpful. Strong communication, patience, and problem-solving skills set candidates apart in this role. These skills ensure quick resolution of technical issues and a positive experience for end-users, which is critical for organizational productivity.
More about Entry Level Help Desk With Paid Training jobs
What cities are hiring for Entry Level Help Desk With Paid Training jobs? Cities with the most Entry Level Help Desk With Paid Training job openings:
What states have the most Entry Level Help Desk With Paid Training jobs? States with the most job openings for Entry Level Help Desk With Paid Training jobs include:
What job categories do people searching Entry Level Help Desk With Paid Training jobs look for? The top searched job categories for Entry Level Help Desk With Paid Training jobs are:
Entry Level Help Desk With Paid Training jobs near you
Infographic showing various Entry Level Help Desk With Paid Training job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
IT Help Desk

IT Help Desk

Wellington Steele & Associates

Rochester, NY

Other

Posted 11 days ago

Key responsibilities

  • Provide first-line technical support via phone, email, and in person.

  • Troubleshoot hardware, software, and network-related issues.

  • Set up and configure desktops, laptops, and peripherals.

Job description

Overview

Job Title: IT Help Desk

Location:ย Victor, NY (Onsite)

Employment Type:ย 6-month contract to hire

Hours:ย Monday - Friday (7:30 am - 4 pm)

About the Company

Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.

Overview

Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.

Responsibilities

Key Responsibilities

  • Provide first-line technical support via phone, email, and in person
  • Troubleshoot hardware, software, and network-related issues
  • Support user accounts, password resets, and permissions in Active Directory
  • Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
  • Set up and configure desktops, laptops, and peripherals
  • Escalate more complex issues as needed
  • Document tickets, resolutions, and processes
  • Deliver strong customer service to internal users
Qualifications

Required Skills & Qualifications

  • Experience or exposure to Active Directory (user management, resets, permissions)
  • Basic knowledge of Cisco networking (switches, routers, connectivity)
  • Comfortable handling phone support and interacting with users daily
  • Strong communication and customer service skills
  • Ability to work onsite and support users face-to-face
  • Basic understanding of Windows environments and IT fundamentals

Preferred

  • CompTIA A+, Network+, or similar certifications
  • Internship or help desk experience
  • Experience with ticketing systems
Employment Type: OTHER

Apply