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Entry Level Help Desk With Paid Training Jobs (NOW HIRING)

Community options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Community Options, Inc. is a national non-profit agency providing services to individuals with ... Paid Holidays-Including a Birthday Holiday * Generous PTO * Employee Incentive & Discount Programs ...

TEKsystems c/o Allegis Group

Help Desk Specialist

Philadelphia, PA · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... in training new hires or helping others on the job Skills Help desk support, Call Center, ServiceNow, retail, store support Experience Level Entry Level Job Type & Location This is a Contract ...

NeevSys Inc

Help Desk Manager

Rockville, MD · On-site

Coordinate Tier 3 support with FDA project teams, application owners, infrastructure teams, vendors ... training needs, knowledge resources, and readiness criteria. * Train, coach, cross-train, and ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Coordinate repairs with external vendors * Support Microsoft Office, Windows OS, email, and ... help desk or technical support experience * Strong knowledge of Windows operating systems

Quevera LLC

Help Desk Specialist

Annapolis Junction, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Only those with a current TS/SCI with Poly clearance will be considered. Duties and ... Employer-paid life insurance * $5,000 annually for education, training, certifications, and ...

Arena Technical Resources

Help Desk Analyst

Quantico, VA · On-site

$25 - $30/hr

Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... NCIS is the DON component with primary responsibility for criminal investigation, law enforcement ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

Tecolote Research

Help Desk Professional

Arlington, VA · On-site

$50K - $60K/yr

Overview We are seeking a help desk professional with hands-on experience working in a PC LAN/WAN environment supporting users with complex problems. This position is fast-paced and requires ...

RICEFW Technologies, Inc.

Help Desk Analyst

Trenton, NJ · On-site

$20.25 - $27.75/hr

Help Desk Coordinator will assist customers with computer and application issues to determine the ... M-F 8: to 4: with eventual 2 remote days after training Note: hour work week. Excellent ...

Booz Allen Hamilton, Inc.

Help Desk Specialist

Hurlburt Field, FL · On-site

$52K - $108K/yr

  • Medical

  • Life

  • Retirement

  • PTO

As a professional, you know how to interface with internal and external customers and leadership to ... Our offerings include health, life, disability, financial, and retirement benefits, as well as paid ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and ... Provides Help Desk support to customers for all areas related to Information Systems. * Enter and ...

Arete Technologies, Inc.

Help Desk Analyst

Durham, NC

$19.75 - $27/hr

The thrust of providing global deliverables with focus on providing paramount and unsurpassed ... This is software based help desk role. Each position will act as a member of the Operations and ...

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All JobsHelp Desk With Paid Training JobsEntry Level Help Desk With Paid Training Jobs

Entry Level Help Desk With Paid Training information

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How much do entry level help desk with paid training jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level help desk with paid training in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an entry level help desk with paid training?

An Entry Level Help Desk with paid training is a starting position in IT support where new employees receive both a salary and structured training to help them learn the basics of troubleshooting, customer service, and technical support. These roles are designed for individuals with little to no prior experience in IT, making them ideal for recent graduates or career changers. During the paid training period, you learn how to resolve common technical issues, use help desk software, and communicate effectively with customers. This training helps build a foundation for future advancement in IT support or related fields.

What types of technical issues does an entry level help desk professional typically handle on a daily basis?

Entry Level Help Desk professionals commonly address a variety of technical issues such as password resets, basic software troubleshooting, printer connectivity problems, and network access requests. They may also assist users with setting up email accounts, installing approved applications, and resolving minor hardware issues. Most of these tasks are completed via phone, chat, or ticketing systems, providing a supportive environment for learning and skill development while working closely with more experienced IT staff.

What are the key skills and qualifications needed to thrive as an entry level help desk professional with paid training, and why are they important?

To thrive as an Entry Level Help Desk professional, you need fundamental knowledge of computer systems, troubleshooting, and basic networking, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and sometimes certifications like CompTIA A+ are helpful. Strong communication, patience, and problem-solving skills set candidates apart in this role. These skills ensure quick resolution of technical issues and a positive experience for end-users, which is critical for organizational productivity.

What is the difference between Entry Level Help Desk With Paid Training vs Help Desk Technician?

FeatureEntry Level Help Desk With Paid TrainingHelp Desk Technician
CertificationsOften no prior certifications required; training providedMay require CompTIA A+ or similar certifications
Work EnvironmentEntry-level, support desk, help desk settingHelp desk support, technical troubleshooting
Employer & Industry UsageCommon in IT support roles across various industriesStandard role in IT and tech companies

Entry Level Help Desk With Paid Training is designed for beginners with little to no experience, offering on-the-job training. Help Desk Technicians typically have some certifications and experience, focusing on technical troubleshooting. Both roles support IT users but differ mainly in experience and certification requirements.

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What cities are hiring for Entry Level Help Desk With Paid Training jobs?

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Entry Level Help Desk With Paid Training jobs near you
Infographic showing various Entry Level Help Desk With Paid Training job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Analyst

Community options

Princeton, NJ • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Community Options rating

6.4

Company rating: 6.4 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

88th of 242 rated social care providers

Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.
Starting pay is $50,000/annually
Responsibilities
  • Provide prompt, courteous support company wide, in person or via phone or email
  • Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment
  • Understand and Follow documented service operations, policies, and procedures
  • Provide prompt, courteous, and complete resolution of customer requests
  • Diagnose and troubleshoot hardware and software issues primarily in a Windows environment
  • Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services
  • Travel to local offices to troubleshoot and resolve issues
  • Document, track and monitor technical problems and solutions
  • Prepare activity reports
  • Inform management of recurring problems
  • Redirect problems to correct resource
  • Identify and escalate situations requiring urgent attention
  • Administer help desk software
  • Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
  • Additional tasks and responsibilities may be assigned

Minimum Requirements
  • Minimum one year of professional IT experience
  • Audio / Visual experience a plus
  • Valid Driver's License
  • Some proficiency in AD, Office365, Multiple browser's, Computer Hardware
  • Experience supporting Android and iPhone, Mobile Device Management a plus
  • MAC OS experience also a plus
  • Working knowledge of printer management
  • Experience working with LAN administration
  • Logical troubleshooting skills
  • Excellent time management and interpersonal skills and a high-level attention to detail
  • Understanding of best security practices and continual updating of knowledge base

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Send Resumes to: Sarah.Panea@comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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