ZipRecruiter

Log In

2

Entry Level Five9 Platform Administrator Jobs (NOW HIRING)

NAVA Software Solutions

LAN Administrator

Dallas, TX · On-site

Device management complexity is typically entry level. Build and maintain relationships through ... General knowledge of windows servers, domain services, and virtualization platforms. * General ...

previous page

Showing results 41-60

All JobsTechnology JobsSoftware JobsSystems Software Engineer JobsEntry Level Five9 Platform Administrator Jobs

Entry Level Five9 Platform Administrator information

See salary details

$41K

$88.9K

$137.5K

How much do entry level five9 platform administrator jobs pay per year?

As of Sep 7, 2026, the average yearly pay for entry level five9 platform administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is an entry level Five9 platform administrator?

An Entry Level Five9 Platform Administrator is responsible for supporting and maintaining the Five9 cloud-based contact center platform. This role typically involves tasks such as setting up users, managing call routing, assisting with basic troubleshooting, and ensuring the system operates smoothly for call center agents. Entry-level administrators work under the guidance of senior IT staff and may also help generate reports on call metrics or collaborate with other teams to optimize workflow. This position is ideal for individuals looking to start a career in IT or cloud-based contact center management.

What are the key skills and qualifications needed to thrive as an entry level Five9 platform administrator?

To thrive as an Entry Level Five9 Platform Administrator, you need a solid understanding of call center operations, basic IT troubleshooting, and familiarity with cloud-based platforms; a degree in information technology or a related field is often preferred. Experience with the Five9 platform, CRM systems, and ticketing tools, as well as any relevant certifications such as Five9 Administrator Certification, are highly beneficial. Strong problem-solving abilities, attention to detail, and effective communication skills set candidates apart in this role. These competencies ensure effective platform management, minimal downtime, and seamless support for contact center operations.

What are some common challenges faced by entry level Five9 platform administrators, and how can they be addressed?

Entry-level Five9 Platform Administrators often encounter challenges such as quickly learning the intricacies of the Five9 cloud contact center platform, managing user permissions, and troubleshooting technical issues. Adapting to frequent updates and collaborating with IT, support, and operations teams requires strong communication and problem-solving skills. To overcome these challenges, new administrators should take advantage of Five9’s training resources, actively participate in team meetings to understand business needs, and seek mentorship from experienced colleagues. Developing a habit of documenting processes and solutions also helps in building confidence and efficiency.

What is the difference between Entry Level Five9 Platform Administrator vs Call Center Support Specialist?

AspectEntry Level Five9 Platform AdministratorCall Center Support Specialist
Required CredentialsBasic IT or telecommunications certifications, familiarity with cloud contact center platformsCustomer service or support certifications, communication skills
Work EnvironmentTechnical environment managing Five9 platform, troubleshooting, system setupCustomer-facing environment, assisting callers, resolving issues
Industry UsageUsed in contact centers, telecommunication companies, IT supportUsed across various customer service industries, including retail and healthcare

The Entry Level Five9 Platform Administrator focuses on managing and maintaining the Five9 contact center platform, requiring technical skills and certifications. In contrast, the Call Center Support Specialist primarily handles customer interactions and support. While both roles are essential in contact center operations, the administrator role is more technical, whereas the support specialist role emphasizes customer service skills.

More about Entry Level Five9 Platform Administrator jobs

What cities are hiring for Entry Level Five9 Platform Administrator jobs?

Cities with the most Entry Level Five9 Platform Administrator job openings:

What are the most commonly searched types of Five9 Platform Administrator jobs?

The most popular types of Five9 Platform Administrator jobs are:

What states have the most Entry Level Five9 Platform Administrator jobs?

States with the most job openings for Entry Level Five9 Platform Administrator jobs include:

What job categories do people searching Entry Level Five9 Platform Administrator jobs look for?

The top searched job categories for Entry Level Five9 Platform Administrator jobs are:

Entry Level Five9 Platform Administrator jobs near you
Infographic showing various Entry Level Five9 Platform Administrator job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 8% Part Time, 4% Temporary, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $88,927 per year, or $42.8 per hour.

Customer Experience Platform Manager (Contract)

CoinFlip

Chicago, IL • On-site

$40K/yr

Full-time

Posted 6 days ago

Key responsibilities

  • Manage the configuration and administration of Salesforce Service Cloud, including objects, fields, page layouts, flows, validation rules, and permissions.

  • Own and maintain the roadmap for the contact center platform, including telephony integration, call routing, and IVR, and coordinate the rollout of new features.

  • Build and maintain dashboards and reports on support performance metrics and deliver regular reports to support and leadership teams.

Job description

Description:

CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume with more than 5,500 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, Brazil Mexico, and Spain. CoinFlip’s digital currency kiosks make buying and selling major cryptocurrencies accessible and safe for consumers who wish to purchase their digital currency using cash. CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects. 


CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune’s Top Workplaces in 2021 and 2022, and was awarded the 2021 and 2022 Stevie ® Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech.  


CoinFlip is looking for a CX Platform Manager to own the systems and tools that power our customer support operations. This role blends hands-on CRM/Salesforce administration with ownership of our telephony/contact center roadmap and the reporting that keeps both teams and leadership informed. You'll be the go-to person for keeping our CX tech stack and comms configured, connected, and measurable.


Responsibilities:

Salesforce Configuration & Administration

· Manage day-to-day configuration of Salesforce Service Cloud: objects, fields, page layouts, flows, validation rules, and permissions.

· Troubleshoot user issues and handle routine maintenance and data hygiene.

· Support integrations between Salesforce and other customer support tools.

· Evaluate and implement new Salesforce features/releases relevant to support operations.

Customer Support & Telephony Roadmap

· Own and maintain the roadmap for our telephone/contact center platform (e.g., CTI integration, call routing, IVR).

· Partner with support leadership to identify gaps and prioritize platform improvements.

· Manage vendor relationships and evaluate new tools as needs evolve.

· Coordinate rollout of new telephony features or integrations with minimal disruption to support operations.

Reporting & Analytics

· Build and maintain dashboards and reports on support performance (volume, response times, resolution rates, CSAT, etc.).

· Deliver regular reporting to support and leadership teams.

· Identify trends and flag operational issues surfaced by the data.

· Other duties as assigned.


Qualifications:

· 2+ years of hands-on Salesforce administration experience (Service Cloud preferred).

· Experience with a contact center/telephony platform (e.g., Amazon Connect, Five9, Twilio Flex, NICE, Genesys) — configuration or roadmap ownership.

· Comfort building reports and dashboards in Salesforce (or similar BI tools).

· Strong communication skills; able to work cross-functionally with support, ops, and leadership.

· Detail-oriented and comfortable owning multiple workstreams at once.


Nice to have:

· Basic knowledge of cryptocurrency and blockchains.

· General passion and knowledge of fintech and cryptocurrency.

· Salesforce Administrator certification.

· Experience in fintech, financial services, or a regulated industry.

· Prior experience evaluating or migrating contact center platforms.


Compensation:

·  Annual Base Salary: $40,000 USD


Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge. Compensation is above and beyond a typical “startup” — we offer competitive salaries, performance-based incentives, and competitive benefits for full-time employees.


CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.


By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we’ll work with you to meet your needs.

Requirements: