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Entry Level Customer Success Jobs in Raleigh, NC

Acker Acquisitions Inc

Entry Level Account Manager

Cary, NC · On-site

$52K - $62K/yr

Acker Acquisitions is rapidly growing our clients customer base in Raleigh, NC! We are on a mission ... success. Position Overview: As an Account Manager, you'll be the face of our brand and our valued ...

Acker Acquisitions Inc

Entry Level Account Manager

Cary, NC · On-site

$52K - $62K/yr

Acker Acquisitions is rapidly growing our clients customer base in Raleigh, NC! We are on a mission ... success. Position Overview: As an Account Manager, you'll be the face of our brand and our valued ...

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Entry Level Customer Success information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do entry level customer success jobs pay per year?

As of May 28, 2026, the average yearly pay for entry level customer success in Raleigh, NC is $80,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

What is an Entry Level Customer Success job?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Success position, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What is an entry level customer success role?

An entry level customer success role involves helping customers use a company's products or services effectively, ensuring satisfaction and retention. It typically requires strong communication skills, basic knowledge of the product, and may involve using customer relationship management (CRM) tools. These roles often serve as a starting point for careers in customer support, account management, or sales.
More about Entry Level Customer Success jobs
What are the most commonly searched types of Customer Success jobs in Raleigh, NC? The most popular types of Customer Success jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Customer Success jobs in Raleigh, NC? For Entry Level Customer Success jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success jobs in Raleigh, NC look for? The top searched job categories for Entry Level Customer Success jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Customer Success jobs? Cities near Raleigh, NC with the most Entry Level Customer Success job openings:
Entry Level Customer Success jobs near you
(Test) Customer Account Representative

(Test) Customer Account Representative

Impact RTO Holdings

Raleigh, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Delivery/Collection Specialist

Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.

Things you can look forward to here at Rent a Center

  • $17.50- $20.00 an hour
  • Monthly profit-sharing bonus potential
  • We want fast trackers with a Path to Promotion to Management
  • Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.)

Our coworkers also enjoy a total rewards package that pays for performance and includes:

  • 5-day workweek with every Sunday off
  • Paid sick, personal, vacation and holidays
  • Employee purchase plan
  • 401(k) Retirement Savings Plan
  • A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability.

As a Delivery/Collection Specialist, you would be responsible for:

  • Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items.
  • Safe operation and cleanliness/organization of the company vehicle
  • Protecting product with blankets and straps
  • Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
  • Collect customer payments and meet daily/weekly collection standards
  • Building and staging inventory. Regular lifting of heavy items 25+ pounds
  • Refurbishing merchandise
  • Assist with store sales functions
  • Other duties as needed in the store and assigned by store manager

Qualifications

  • Must be at least 18 years of age
  • High school diploma or GED
  • Friendly with great communication skills
  • Excellent customer service skills
  • Valid state driver’s license and good driving record for a minimum of 1 year
  • Must be able to lift and move (push/pull) heavy items and merchandise as needed
  • Must pass a background check, drug screening, and motor vehicle records check

Apply