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Customer Success Associate Jobs in Raleigh, NC (NOW HIRING)

Customer Success Associate Many people want to improve their finances but don't know where to begin. That's where you come in. As a Customer Success Associate, you'll educate consumers about modern ...

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...

Customer Success Manager

Apex, NC · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Customer Success Specialist Location: Cary NC (Onsite presence is required) Railinc creates cutting-edge technology solutions for one of North America's most important industries. From developing ...

S.-based Customer Success Manager, you will own and grow the customer relationship for Maya's North American client portfolio. As the first point of contact after the sales handover, you will drive ...

Customer Success Specialists are expected to provide timely responses to customer emails, telephone inquiries, and chats for assistance in resolving issues with Railinc products, including timely and ...

Customer Success Engineer

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Engineer, you'll play a pivotal role in managing the end-to-end customer journey: from onboarding new clients through to driving the ongoing success of mature accounts. Strong ...

Customer Success Engineer

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Engineer, you'll play a pivotal role in managing the end-to-end customer journey: from onboarding new clients through to driving the ongoing success of mature accounts. Strong ...

Customer Success Manager The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions ...

Customer Success Manager The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions ...

Customer Success Specialist

Durham, NC · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Customer Success Specialist The Opportunity: ACA is currently looking for a Customer Success Specialist who will provide expertise and guidance to our ACA ComplianceAlpha clients, ensuring the ...

Customer Success Manager The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions ...

Customer Success Manager

Raleigh, NC · On-site

$93K - $171K/yr

  • PTO

Senior Customer Success Manager New York, New York; Raleigh, North Carolina We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead ...

Customer Success Manager

Raleigh, NC · On-site

$93K - $171K/yr

  • PTO

Senior Customer Success Manager New York, New York; Raleigh, North Carolina We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead ...

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Customer Success Associate information

See Raleigh, NC salary details

$18K

$51.5K

$90.3K

How much do customer success associate jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer success associate in Raleigh, NC is $51,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $63,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the most commonly searched types of Customer Success jobs in Raleigh, NC?

The most popular types of Customer Success jobs in Raleigh, NC are:

What are popular job titles related to Customer Success Associate jobs in Raleigh, NC?

For Customer Success Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Customer Success Associate jobs?

Cities near Raleigh, NC with the most Customer Success Associate job openings:

Infographic showing various Customer Success Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $51,455 per year, or $24.7 per hour.

Customer Success Associate

Nexera

Raleigh, NC

$1.2K - $1.5K/wk

Full-time

Posted 23 days ago


Job description

Customer Success Associate

Many people want to improve their finances but don't know where to begin.

That's where you come in.

As a Customer Success Associate, you'll educate consumers about modern financial products while providing outstanding customer service.

You'll Learn About
  • Banking products
  • High-yield savings
  • Investment accounts
  • Cryptocurrency
  • Financial technology
  • Digital banking
We're Looking For
  • Great communicators
  • Friendly personalities
  • Self-motivated individuals
  • Team players
  • Fast learners

No finance experience necessary.

Weekly pay and advancement opportunities available.