Entry Level Customer Success Jobs in Raleigh, NC

Technology Sales Representative (Entry Level) – SMB IT Solutions

Sell Solutions. Build Relationships. Grow a Career.

At Connection, you won’t be limited to selling one product or one brand — you’ll learn to sell solutions.

As a ValueAdded Reseller (VAR) and Fortune 1000 IT Solutions Provider, Connection gives you access to 460,000+ technology products and services from 1,600+ vendors, including Apple, Cisco, and Microsoft. That means you can take a consultative approach, recommending what’s truly best for each customer.

If you’re curious, competitive, and motivated by having multiple ways to win, this role was built for you.

About the Role

As a Technology Sales Representative, you’ll build longterm relationships with small to midsized businesses (up to 3,000 seats) across a variety of industries. You’ll learn to manage the full sales cycle — from prospecting and discovery to quoting and growing accounts — while building your own book of business.

Unlike traditional sales roles tied to a single product line, you’ll develop as a trusted advisor, guiding customers through IT decisions with support from Connection’s internal experts and vendor partners.

Success in this role comes down to consistency: strong time management, daily activity, and proactive customer engagement.

Why EarlyCareer Sales Talent Choose Connection

What You’ll Do 

• Build your own book of business by prospecting and developing new SMB customers through outbound calling and targeted outreach
• Engage multiple decisionmakers to uncover real business challenges
• Recommend IT solutions with support from vendor partners and internal technical experts
• Grow accounts over time by building trust and delivering longterm value
• Manage daily activity and maintain an accurate sales pipeline
• Collaborate with internal teams to deliver quotes, pricing, and solutions
• Participate in team meetings, coaching sessions, and ongoing training
• Continuously build sales, communication, and technology knowledge

Important Note About This Role

This role may be remotebased, but expectations mirror an inoffice environment. You’ll be expected to maintain a structured workday, consistent outbound activity, strong pipeline management, and full engagement with customers, peers, and leadership.

Why EarlyCareer Sales Talent Choose Connection

Consultative sales model
Recommend what’s right for the customer — not what’s easiest to sell.

A massive technology ecosystem
Support customers across their IT lifecycle, from devices and infrastructure to cloud, software, AI, and services.

Builtin support to help you win
Partner with internal sales operations, vendor teams, and onstaff technical specialists to deliver strong solutions and a great customer experience.

A launchpad for longterm growth
Structured onboarding, vendorled education, and ongoing coaching help you grow in sales and beyond.

In short: Connection Technology Sales Representatives succeed because they sell solutions, not SKUs.

What We’re Looking For

We’re not looking for “perfect.” We’re looking for people who show up, learn fast, and want to grow.

• Strong work ethic, discipline, and consistency
• Coachability and accountability
• Clear communication and active listening skills
• Ability to stay focused in a highaccountability environment, including remote work
• Customerfirst mindset and interest in longterm relationships
• Desire to build a career, not just take a shortterm role
• Working knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)

Training & Support

• Your first several weeks include structured onboarding and sales training, followed by continuous learning throughout your first year, including:
• Virtual training for multiple learning styles
• Exposure to Connection systems, processes, and product categories
• Ongoing support from a dedicated Sales Coach
• Vendorled technical and solution training
• Active participation in training and coaching is required for success.

Compensation Snapshot

• $19.25/hour base pay
• Uncapped commission (paid biweekly)
• $50K–$60K typical firstyear earnings
• Guaranteed commission for the first 3 years

Work Location & Employment Eligibility

This role may be remotebased; however, candidates who live near a Connection office will work from the office to support collaboration and training.

Applicants must be authorized to work for any employer in the U.S. Connection does not sponsor or take over sponsorship of employment visas at this time.

To protect candidates, Connection will never offer employment without a complete interview process and direct communication with a live representative.