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Entry Level Customer Success Jobs in Raleigh, NC

Acquire

Entry Level Marketing Coordinator

Raleigh, NC

$50K - $60K/yr

From achieving personal success to lifting others up to do the same, we all rise together. Our ... Training in business management for customer service, marketing, and sales consultants Solve ...

Acquire

Entry Level Marketing Coordinator

Raleigh, NC · On-site

$50K - $60K/yr

From achieving personal success to lifting others up to do the same, we all rise together. Our ... Responsibilities of the Marketing Coordinator: • Training in business management for customer ...

Clayton Homes

Brand Experience Mgr

Oxford, NC

From entry-level to more experienced positions, we're actively recruiting individuals who are ... Track pay plans for the Customer Success Managers as well as the sales coordinators. * Cultivate a ...

New

Clayton Homes

Brand Experience Mgr

Oxford, NC · On-site

From entry-level to more experienced positions, we're actively recruiting individuals who are ... Track pay plans for the Customer Success Managers as well as the sales coordinators. * Cultivate a ...

QAS MANAGEMENT COMPANY INC

Technician

Smithfield, NC · On-site

$15.50 - $15.51/hr

We are seeking an enthusiastic and customer-focused individual to join our team as an Entry-Level ... collective success. * Comprehensive Benefits Package: We care about your overall well-being and ...

QAS MANAGEMENT COMPANY INC

Technician

Knightdale, NC · On-site

$15.50 - $15.51/hr

We are seeking an enthusiastic and customer-focused individual to join our team as an Entry-Level ... collective success. * Comprehensive Benefits Package: We care about your overall well-being and ...

QAS MANAGEMENT COMPANY INC

Technician

Chapel Hill, NC · On-site

$15.50 - $15.51/hr

We are seeking an enthusiastic and customer-focused individual to join our team as an Entry-Level ... collective success. * Comprehensive Benefits Package: We care about your overall well-being and ...

QAS MANAGEMENT COMPANY INC

Technician

Garner, NC · On-site

$15.50 - $15.51/hr

We are seeking an enthusiastic and customer-focused individual to join our team as an Entry-Level ... collective success. * Comprehensive Benefits Package: We care about your overall well-being and ...

QAS MANAGEMENT COMPANY INC

Technician

Garner, NC

$15.50 - $15.51/hr

We are seeking an enthusiastic and customer-focused individual to join our team as an Entry-Level ... collective success. * Comprehensive Benefits Package: We care about your overall well-being and ...

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Showing results 1-20

All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Raleigh, NC

Entry Level Customer Success information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do entry level customer success jobs pay per year?

As of Jul 16, 2026, the average yearly pay for entry level customer success in Raleigh, NC is $80,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI is unlikely to fully replace Customer Success Managers (CSMs) because their role involves complex interpersonal skills, understanding customer needs, and providing personalized support. Instead, AI tools are increasingly used to automate routine tasks and analyze data, allowing CSMs to focus on strategic relationship management and problem-solving. Success in this role often depends on strong communication skills and industry knowledge, which are difficult for AI to replicate fully.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Success position, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What is an Entry Level Customer Success job?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

Is customer success an entry level job?

Customer success roles, including entry level positions, are often designed for candidates with little to no prior experience and focus on developing skills in communication, problem-solving, and product knowledge. Many companies offer training programs or onboarding to help new employees succeed in these roles, making them accessible to recent graduates or those transitioning into the field.

What jobs pay 4000 a week without a degree?

Entry-level customer success roles typically do not pay $4,000 per week; however, high-paying sales positions, such as enterprise account executives or SaaS sales representatives, can reach that level with experience and commissions. These roles often require strong communication skills, sales training, and sometimes certifications, and earnings depend heavily on performance and bonuses.

How to start a career in customer success?

To start a career in customer success, gain strong communication and problem-solving skills, and familiarize yourself with customer relationship management (CRM) tools. Entry-level roles often require a bachelor's degree and relevant experience in customer service or support, with opportunities for on-the-job training and certifications in customer success or related fields.
What are the most commonly searched types of Customer Success jobs in Raleigh, NC? The most popular types of Customer Success jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Customer Success jobs in Raleigh, NC? For Entry Level Customer Success jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Success jobs in Raleigh, NC look for? The top searched job categories for Entry Level Customer Success jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Customer Success jobs? Cities near Raleigh, NC with the most Entry Level Customer Success job openings:
Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Raleigh, NC as of July 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $80,741 per year, or $38.8 per hour.
National Customer Service Representative

National Customer Service Representative

AI Fire

Raleigh, NC • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal service and accountability.
Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.
Benefits of joining Academy Fire Life Safety
When you join Academy Fire you will receive:
  • Competitive compensation
  • Pay is on a weekly cycle, every Friday
  • Career Advancement Opportunities
  • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
  • Company paid short and long-term disability
  • Immediately vested in our 401(k) company match
  • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
  • Exceptional guidance and support from our managers
  • Collaborative culture & environment
  • Opportunity to work alongside some of the best talent in the fire protection industry

Academy Fire Life Safety is seeking National Customer Service Representatives!
We are looking for professional employees who can deliver top notch customer service to our customers! If you are driven and seeking a place to grow, Apply Now!
Salary Range - $20.00 an hour to $25.00 an hour based on experience.
About This Role: This entry level client support role conducts administrative tasks throughout various stages of the life cycle of a work order. They provide frontline assurance that our clients requests are being received, updated, and completed in a satisfactory manner.
What You'll Do:
  • Dispatch and coordinate client service work requests to repair and maintain fire alarm systems, fire sprinklers and other fire protection equipment with our national network of sub-contractors and self-performing district offices.
  • Follow-up on current customer jobs to make sure they are completed to the customer's satisfaction. (CONSTANT CONTACT WITH CUSTOMER)
  • Handle all escalated calls and research the problem to determine what issues may be affecting the customer.
  • Manage service level expectations which include the technician's arrival & departure times, job quoting and providing timely updates.
  • Work with the Accounting Department on any billing issues and ensure that customers are invoiced in a timely manner.
  • Work cross functionally with other teams and departments.

Qualifications and Requirement:
  • Customer service and/or dispatch experience.
  • Knowledge of MS Office: Outlook and Excel.

Ideal Candidate Will have/be:
  • Strong verbal and written communication skills (Strong Phone Skills)
  • Professional
  • Sense of urgency
  • Detail oriented
  • Production/Task focused
  • Ability to multitask
  • Time management skills
  • Problem solving skills
  • Team player

National Facilities Maintenance experience is a plus!
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Academy Fire Life Safety.
For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
AI Fire logo

About AI Fire

Sourced by ZipRecruiter

Industry

Facilities support services

Company size

501 - 1,000 Employees

Headquarters location

Long Beach, CA, US

Year founded

2009

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