ZipRecruiter

Log In

2

Entry Level Customer Success Engineer Jobs (NOW HIRING)

Thales

Cloud Customer Success Engineer

Austin, TX · Hybrid

$55.25 - $73.75/hr

Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Cloud Customer Success Engineer (CCSE) who is part of the Cloud Center of Excellence (CCoE) team, supporting Thales Business Lines ...

Yochana

AI Engineering / Intelligent Systems * Data Science * Information Systems * Statistics or Applied Mathematics * Computer Science (with a focus on AI, analytics, cloud, or strategy) * Software ...

Thales

Cloud Customer Success Engineer

Austin, TX · On-site

$55.25 - $73.75/hr

Position Summary Austin, Texas, USA (Hybrid) Thales is looking for a Cloud Customer Success Engineer (CCSE) who is part of the Cloud Center of Excellence (CCoE) team, supporting Thales Business Lines ...

Agora

Customer Success Engineer_Austin/Denver

Denver, CO · On-site

$54.63K - $67.75K/yr

Customer Support Engineer, Developer Support | Real-Time Communication | AI (Voice/Conversational) We're hiring a Customer Support Engineer (CSE) who thrives at the intersection of real-time ...

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for incoming queries and issues related to the OptiSigns application. * Respond to end-user inquiries and ...

next page

Showing results 1-20

People also search for

All JobsCustomer Success Engineer JobsEntry Level Customer Success Engineer Jobs

Entry Level Customer Success Engineer information

See salary details

$30K

$69.4K

$118K

How much do entry level customer success engineer jobs pay per year?

As of May 30, 2026, the average yearly pay for entry level customer success engineer in the United States is $69,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Success Engineer, and why are they important?

To thrive as an Entry Level Customer Success Engineer, you need a basic understanding of technical concepts, problem-solving abilities, and a relevant degree such as computer science or information technology. Familiarity with CRM systems, ticketing tools like Zendesk or Salesforce, and basic troubleshooting of software platforms is typically required. Strong communication, active listening, and a customer-centric mindset help build rapport and address client needs effectively. These skills and qualities enable you to resolve technical issues efficiently and foster long-term customer satisfaction and retention.

What are some typical challenges faced by Entry Level Customer Success Engineers, and how can they effectively overcome them?

Entry Level Customer Success Engineers often encounter challenges such as managing multiple customer requests, learning to prioritize issues, and adapting to various client needs and technical environments. Building strong communication skills and seeking guidance from experienced team members can help navigate these challenges. Additionally, leveraging internal knowledge bases, attending regular product training sessions, and developing a strong understanding of the company's offerings are essential for success and professional growth in this role.

What does an Entry Level Customer Success Engineer do?

An Entry Level Customer Success Engineer helps customers effectively use a company's products or services by providing technical support, troubleshooting issues, and ensuring clients achieve their desired outcomes. They often work closely with both the customer and internal teams to resolve problems and suggest best practices. Their goal is to build strong customer relationships, encourage product adoption, and ensure customer satisfaction, often serving as the first point of contact for technical inquiries.
More about Entry Level Customer Success Engineer jobs
What cities are hiring for Entry Level Customer Success Engineer jobs? Cities with the most Entry Level Customer Success Engineer job openings:
What are the most commonly searched types of Customer Success Engineer jobs? The most popular types of Customer Success Engineer jobs are:
What states have the most Entry Level Customer Success Engineer jobs? States with the most job openings for Entry Level Customer Success Engineer jobs include:
What job categories do people searching Entry Level Customer Success Engineer jobs look for? The top searched job categories for Entry Level Customer Success Engineer jobs are:
Entry Level Customer Success Engineer jobs near you
Infographic showing various Entry Level Customer Success Engineer job openings in the United States as of May 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $69,362 per year, or $33.3 per hour.

Enterprise Customer Success Engineer (Post-Sales) - US

JetBrains

Foster City, CA • On-site, Remote

Other

Posted 20 days ago

Job description

At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen - with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.

Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business. We care deeply about the success of our customers and about the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.

In this role, you will:
  • Work closely with JetBrains Account Executives.
  • Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
  • Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
  • Be the customers' advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
  • Recommend product enhancements based on your experiences with the customers and the feedback you receive from them.
  • Help product teams present and evaluate new product ideas to the customers in your portfolio.
  • Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
  • Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.
We will be happy to have you on our team if you have:
  • Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
  • Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field - the wider the variety of fields, the better.
  • Hands-on knowledge of AI/LLMs in the field of software development.
  • A passion for continually improving the customer experience.
  • Strong verbal and written communication skills in English and the local language of your office.
  • Exceptional presentation skills for demonstrating JetBrains products to customers.
  • The ability to quickly identify and address technical and business challenges related to software development tooling.
  • The ability to convey technical concepts to customers of all technical backgrounds.
  • Comfort in a fast-paced and dynamic working environment.
  • Experience working in or with large software development teams.
  • A collaborative and team-focused mentality, with a willingness to take initiative.
  • Self-direction and resourcefulness.
  • The ability to travel approximately 25% of the time.

#LI-HYBRID

#LI-JP1

#LI-REMOTE

Apply