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Entry Level Credit Card Customer Service Jobs (NOW HIRING)

We're an all-in-one financial services platform that brings together banking, high-yield savings ... Our customers don't have time to wait... and neither do we. This place moves fast, and we're ...

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... credit union; referral bonuses. Those who meet service or hours requirements are also eligible for ...

Be Seen First

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Possesses excellent customer service skills * Able to work a flexible schedule to support business ... credit union; referral bonuses. Those who meet service or hours requirements are also eligible for ...

Be Seen First

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Position Summary The Card Services Specialist plays a critical role in delivering a seamless, accurate, and secure experience for members across all credit, debit, and ATM/ITM operations. This ...

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Entry Level Credit Card Customer Service information

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How much do entry level credit card customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for entry level credit card customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Credit Card Customer Service vs Entry Level Bank Teller?

AspectEntry Level Credit Card Customer ServiceEntry Level Bank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; basic math and communication skills
Work EnvironmentCall centers, remote or in-office customer supportBank branches, in-person customer interactions
Employer & Industry UsageFinancial institutions, credit card companiesCommercial banks, retail banking branches
Common Search & Comparison IntentCustomer service roles in credit card industryEntry-level banking roles involving cash handling and customer interaction

While both roles involve customer interaction within financial services, Entry Level Credit Card Customer Service focuses on assisting credit card customers via phone or online, whereas Entry Level Bank Tellers handle in-person banking transactions. Both require strong communication skills and basic financial knowledge, but the work environment and daily tasks differ significantly.

More about Entry Level Credit Card Customer Service jobs
What cities are hiring for Entry Level Credit Card Customer Service jobs? Cities with the most Entry Level Credit Card Customer Service job openings:
What are the most commonly searched types of Credit Card Customer Service jobs? The most popular types of Credit Card Customer Service jobs are:
What states have the most Entry Level Credit Card Customer Service jobs? States with the most job openings for Entry Level Credit Card Customer Service jobs include:
Infographic showing various Entry Level Credit Card Customer Service job openings in the United States as of June 2026, with employment types broken down into 70% Full Time, 19% Part Time, and 11% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Senior Product Manager - Credit Card

Senior Product Manager - Credit Card

ONE

Remote

$160K - $180K/yr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

About OnePay
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We're fixing it. And we're moving fast.
We're an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We're backed by Walmart, the world's largest retailer, and Ribbit Capital, one of fintech's most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don't have time to wait... and neither do we. This place moves fast, and we're looking for people who are:
  • Ready to run
  • Hungry and driven by urgency
  • Exceptional at what they do, with low ego
  • Comfortable operating in motion

The Role
OnePay's credit card is a core part of how we help customers make money better. You'll own the product - defining what it does, how it grows, and what it becomes. This isn't a maintenance role, we're moving fast and there's real build ahead. You will:
  • Own the product roadmap - rewards, features, digital experience, and servicing
  • Define what makes the card worth having and worth keeping
  • Work across credit, engineering, design, compliance, and marketing to ship
  • Use cardholder data to understand behavior and drive product decisions
  • Use AI aggressively - to understand cardholder behavior in real time, personalize the product experience, and move faster than any traditional issuer could

You Bring
  • Experience as a PM for a named card product - you can point to a specific card and say "that was me"
  • Deep understanding of card economics: interchange, rewards cost, credit loss, customer LTV
  • A track record of shipping card features that moved real metrics
  • Experience working cross-functionally with credit, compliance, and legal without losing speed
  • Fintech background strongly preferred
  • Drive and proactivity - everyone here is a builder and executor

What We Offer
  • Competitive base salary, stock options, and health benefits from Day 1
  • 401(k) plan with company match
  • Remote-friendly (US), flexible time off (FTO), and opportunities for growth
  • A high-growth, mission-driven, inclusive culture where your work has real impact

Standard Interview Process
  • Initial Interview with Talent Partner
  • Technical or Hiring Manager Interview
  • Team Interview
  • Executive Interview
  • Offer!

Equal Employment Opportunity
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.