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Entry Level Credit Card Customer Service Jobs in Ohio

Credit & Collections Specialist

Cleveland, OH · On-site

$21 - $28/hr

Manage credit card customers, ensuring cards are current, submit credit card invoices for payment ... service, or collections. * Experience in aviation or fuel is a plus.

Customer Service

Columbus, OH · On-site

$15.50 - $21/hr

Inform customers about payment methods and verify their credit card data * Register guests ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

Customer Service

Columbus, OH · On-site

$15.50 - $21/hr

Inform customers about payment methods and verify their credit card data * Register guests ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

A successful candidate should have strong customer service skills as you will be communicating with ... Download and review deposit activity from the bank and batch detail report from the credit card ...

A successful candidate should have strong customer service skills as you will be communicating with ... Download and review deposit activity from the bank and batch detail report from the credit card ...

Customer Service

Canton, OH · On-site

$12.75 - $17.50/hr

Customer Service On the job training provided - Flexible Schedule Applications Accepted By: On Line ... credit card machines, reconciling cash drawers -Learning how to operate espresso machines and ...

Customer Service

Canton, OH · On-site

$13.50 - $18.75/hr

Customer Service Contact: Will Train Applicant(s): On the job training provided Flexible Schedule ... credit card machines, reconciling cash drawers -Learning how to operate espresso machines and ...

Customer Service

Canton, OH · On-site

$13.50 - $18.75/hr

Customer Service Contact: Will Train Applicant(s): On the job training provided Flexible Schedule ... credit card machines, reconciling cash drawers -Learning how to operate espresso machines and ...

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Entry Level Credit Card Customer Service information

What is the difference between Entry Level Credit Card Customer Service vs Entry Level Bank Teller?

AspectEntry Level Credit Card Customer ServiceEntry Level Bank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; basic math and communication skills
Work EnvironmentCall centers, remote or in-office customer supportBank branches, in-person customer interactions
Employer & Industry UsageFinancial institutions, credit card companiesCommercial banks, retail banking branches
Common Search & Comparison IntentCustomer service roles in credit card industryEntry-level banking roles involving cash handling and customer interaction

While both roles involve customer interaction within financial services, Entry Level Credit Card Customer Service focuses on assisting credit card customers via phone or online, whereas Entry Level Bank Tellers handle in-person banking transactions. Both require strong communication skills and basic financial knowledge, but the work environment and daily tasks differ significantly.

What are the most commonly searched types of Credit Card Customer Service jobs in Ohio?

The most popular types of Credit Card Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Entry Level Credit Card Customer Service jobs?

Cities in Ohio with the most Entry Level Credit Card Customer Service job openings:

Infographic showing various Entry Level Credit Card Customer Service job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Credit & Collections Specialist

Flexjet

Cleveland, OH • On-site

$21 - $28/hr

Full-time

Re-posted 15 days ago


Flexjet rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

19th of 67 rated aviation services


Job description

The Credit & Collections Specialist is responsible for working with the Director, Risk Management to ensure credit worthiness of customers, determining lines of credit and payment terms, obtaining payments from delinquent accounts, and providing exceptional customer service.
Location: Hybrid � Plymouth, MA or Cleveland, OH
Duties and Responsibilities:
  • Set up weekly EFT pulls and email customers the draft notifications.
  • Send statements, answer email requests and follow up on customer payments.
  • Maintain customer profiles in internal systems.
  • Manage credit card customers, ensuring cards are current, submit credit card invoices for payment.
  • Own application and balances of cash and lockbox. Apply daily cash and lockbox to customers� accounts and email customers with discrepancies.
  • Assist in contacting past due customers for payment, negotiate payment plans if needed.
  • Prepare AR Aging reports and provide ad-hoc analysis as needed.
  • Determine if any customer that is past due or over their credit lines should be placed on credit hold.

Skills and Attributes:
  • Self-motivated.
  • Possesses fanatical attention to detail, a sense of urgency and the ability to meet critical timelines.
  • Excellent communication skills.
  • Comfortable speaking with high level decision makers.
  • Able to de-escalate customer issues and concerns and use creativity to find solutions.
  • Must have excellent negotiation skills.
  • Able to work in a team environment that promotes both the customers� needs while maintaining best practices for the long-term goals of the company.

Qualifications:
  • Associates degree in accounting, finance, business management, or equivalent experience.
  • 2 years of experience in accounting, customer service, or collections.
  • Experience in aviation or fuel is a plus.

What Flexjet employees say

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