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Entry Level Credit Card Customer Service Jobs in Georgia

ATLANTICUS

Credit Analyst

Atlanta, GA · On-site

We apply the experience gained and infrastructure built from servicing over 20 million customers ... As a Credit Analyst on our Credit Card Risk team, you'll use data, analytics, and strategic ...

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Entry Level Credit Card Customer Service information

What is the difference between Entry Level Credit Card Customer Service vs Entry Level Bank Teller?

AspectEntry Level Credit Card Customer ServiceEntry Level Bank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; basic math and communication skills
Work EnvironmentCall centers, remote or in-office customer supportBank branches, in-person customer interactions
Employer & Industry UsageFinancial institutions, credit card companiesCommercial banks, retail banking branches
Common Search & Comparison IntentCustomer service roles in credit card industryEntry-level banking roles involving cash handling and customer interaction

While both roles involve customer interaction within financial services, Entry Level Credit Card Customer Service focuses on assisting credit card customers via phone or online, whereas Entry Level Bank Tellers handle in-person banking transactions. Both require strong communication skills and basic financial knowledge, but the work environment and daily tasks differ significantly.

What are the most commonly searched types of Credit Card Customer Service jobs in Georgia?

The most popular types of Credit Card Customer Service jobs in Georgia are:

What are popular job titles related to Entry Level Credit Card Customer Service jobs in Georgia?

For Entry Level Credit Card Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Entry Level Credit Card Customer Service jobs in Georgia look for?

The top searched job categories for Entry Level Credit Card Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Entry Level Credit Card Customer Service jobs?

Cities in Georgia with the most Entry Level Credit Card Customer Service job openings:

Entry Level Credit Card Customer Service jobs near you
Infographic showing various Entry Level Credit Card Customer Service job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

Marietta, GA • On-site

City of Marietta, Georgia
Public Administration • 501 - 1,000 employees
Learn more about City of Marietta, Georgiaexternal

$18.04/hr

Other

Posted 28 days ago

Job description

Customer Service Representative

Rate of Pay: $18.04 Status: Open Until Filled This position is on-site Monday - Friday (no remote options) This is the journey level position of three levels that reports to an assigned Supervisor of Customer Service. This position is responsible for entering meter data readings and assisting customers with billing inquiries.

  • Assists customers (phone or walk-in) with billing inquiries or complaints.
  • Processes applications for connection, disconnection, or transfer of utility service by phone or in person.
  • Verifies no outstanding/delinquent accounts before processing connection or transfer of service.
  • Determines required amount of commercial deposits by calculations based on size and type of individual account.
  • Completes form letter of credit for customers.
  • Determines printing priority for work orders to be distributed to service workers for initiation and/or termination of service.
  • Tracks late deposit assessments and notifies customer or disconnects service.
  • Verifies inspections before processing applications to install permanent electrical meters.
  • Enters requests for refund checks from overpaid accounts into the computer system.
  • Processes and completes non-payment service orders and generates disconnection orders for returned checks and payment agreements.
  • Generates service orders to verify service disconnected for non-payment.
  • Requests checks to reimburse Cashier's petty cash.
  • Enters meter readings into computer to insure proper billing.
  • Records results and assigns charges for meter tests performed on electric and water meters and mails appropriate correspondence to customer.
  • Handles returned checks from banks by debiting accounts with necessary charges.
  • Generates charges to customer's account for established fees.
  • Processes accounts for addition to budget billing program.
  • Codes accounts in computer system for health hardships and senior discounts.
  • Processes credit card payments by phone.
  • Assists the Final Billing Representative by transferring balances to active accounts and entering check requests for over payment on final bills.
  • Relieves Switchboard Operator daily during lunch hours and vacation as assigned.
  • Performs other related duties as required.

Preferred Qualifications:

  • High school graduate or GED and a minimum of two years of related customer service experience in a similar operation.
  • Must have a pleasant speaking voice (English) and ability to interact with customers in an effective and courteous manner. Ability to speak Spanish as a second language preferred.
  • Knowledge of general office procedures, appropriate professional dress, and skill in the use of a personal computer to retrieve and enter account information into database, and modern office equipment (i.e. calculator, copier, FAX, switchboard, credit card processor).
  • Knowledge and skill using business mathematics. Ability to accurately record numeric and other information into the billing database.
  • Ability to work under deadlines and pressures, as all related work must be completed by the end of the business day.

Disclaimer Successful candidates are required to submit to drug screen & background inquiry.

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