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Entry Level Application Support Engineer Jobs (NOW HIRING)

AQR

Application Support Engineer

Greenwich, CT

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

Arista Networks

Application Support Engineer

Denver, CO · On-site

$71K - $126K/yr

Giving customers direct access to a high-level engineer streamlines the support process and raises ... Resolve customer concerns raised during installation, operation, maintenance or product application ...

AQR

Application Support Engineer

Greenwich, CT · On-site

$110K - $140K/yr

Your Role We are seeking an Application Support Engineer who will work at the boundary of the technical systems and processes that drive our investment business. This is an individual contributor ...

Availity, LLC

Application Support Engineer

Provide Tier 1/2 support for customer issues and inquiries * Troubleshoot application and technical ... Understanding of programming concepts (Java, JavaScript, etc.) * Experience with monitoring tools ...

Ryder

Application Support Engineer I

Miami, FL

$60K/yr

Summary The Application Support Engineer I combines hands-on application support with engineering ... This is an entry-level role designed to develop future application engineers. This role is part of ...

Arista Networks

Application Support Engineer

Denver, CO

$71K - $126K/yr

Giving customers direct access to a high-level engineer streamlines the support process and raises ... Resolve customer concerns raised during installation, operation, maintenance or product application ...

ACA Group

Application Support Engineer

Chattanooga, TN · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

ACA Group

Application Support Engineer

Medford, OR · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

ACA Group

Application Support Engineer

Pittsburgh, PA · Hybrid

This role is integral to the daily operations of our technology support team, with a specific focus ... Work collaboratively with developers and product owners to identify corrective actions or effective ...

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Entry Level Application Support Engineer information

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How much do entry level application support engineer jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for entry level application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

What are the key skills and qualifications needed to thrive as an entry level application support engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What does an entry level application support engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What are some common challenges faced by entry level application support engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.
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What cities are hiring for Entry Level Application Support Engineer jobs? Cities with the most Entry Level Application Support Engineer job openings:
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What job categories do people searching Entry Level Application Support Engineer jobs look for? The top searched job categories for Entry Level Application Support Engineer jobs are:
Entry Level Application Support Engineer jobs near you
Infographic showing various Entry Level Application Support Engineer job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Application Support Engineer

Artech Information System LLC

Cary, NC

Full-time

Re-posted 27 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

    Good experience in the Pharma Manufacturing domain
    Should have experience working in any of the Manufacturing and engineering systems like SBOL , Delta V, PI or any other Manufacturing applications used in the Pharma labs
    Communicate and coordinate with application users to resolve their application issues and requests
    Should have experience Investigating, debugging and resolving Level 3 or escalated application issues. Coordinate issue resolution and site communications
    Deal with end-users directly, understanding their needs and resolving their issues in manufacturing space
    Proactively identifying issues, independently resolves routine issues, escalates more complex issues as required
    Implement configuration changes, Perform technical tasks software installations, environment refreshes, backups, performance measurement for supported applications in manufacturing space
    Service follow up and resolution of escalated service issues and deficiencies as required.
    Assess the impact of IT monthly maintenance activities and communicate the information to manufacturing application owners
    Co-ordinate in scheduling the planned updates for IT systems in manufacturing space
    Perform system maintenance tasks (e.g., performance monitoring, incident management, metrics, knowledge management documentation)
    Root cause analysis for support issues to determine cause of failures or incidents
    Emergency escalations to appropriate groups to ensure timely resolution of incidents (i.e., escalations to infrastructure teams, Level 3 teams, or vendors)
    Reduce tickets; improve ticket resolution time, and meet SLAs to reduce cost of systems support

Qualifications

Pharma Manufacturing Experience is mandatory

Additional Information
Contact Information:
(973) 507-7572
Krishnaveni.B(at)artechinfo.com
Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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