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Entry Care Representative Jobs (NOW HIRING)

Duraco Inc.

Customer Care Representative

Forest Park, IL · On-site

$21 - $26/hr

Join Duraco Specialty Materials as a Customer Care Representative! Imagine being the person ... Use your tech-savvy skills to juggle multiple systems and keep data entry flawless. * Work closely ...

Server Products

Customer Care Representative

Richfield, WI · On-site

$16 - $21.50/hr

The Opportunity The Customer Care Representative will serve as the primary point of contact between ... entry, repair orders, CRM, EDI, Amazon, auto quote etc.) * Serve as the frontline contact for ...

US Eye

Patient Care Representative

Sarasota, FL · On-site

$17 - $20/hr

PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of ... Essential Job Functions: • Greet and direct all patients, visitors, and staff upon entry of the ...

USEYE

Patient Care Representative

Sarasota, FL · On-site

$15.75 - $19.50/hr

PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of ... Essential Job Functions: • Greet and direct all patients, visitors, and staff upon entry of the ...

42 North Dental

Patient Care Representative

Abington, MA · On-site

$21 - $27/hr

Why You'll Love this Patient Care Representative Job! 42 North Dental is committed to helping our ... entry of all patient information * Respond to and reply to requests for information * Maintain ...

New

42 North Dental

Patient Care Representative

Adrian, MI · On-site

$18 - $22/hr

Why You'll Love this Patient Care Representative Job! 42 North Dental is committed to helping our ... entry of all patient information * Respond to and reply to requests for information * Maintain ...

New

42 North Dental

Patient Care Representative

Andover, MA · On-site

$18 - $24/hr

Why You'll Love this Patient Care Representative Job! 42 North Dental is committed to helping our ... entry of all patient information * Respond to and reply to requests for information * Maintain ...

42 North Dental

Patient Care Representative

Auburn, ME · On-site

$18 - $22/hr

Why You'll Love this Patient Care Representative Job! 42 North Dental is committed to helping our ... entry of all patient information * Respond to and reply to requests for information * Maintain ...

New

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Entry Care Representative information

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How much do entry care representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry care representative in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.15 per hour, depending on experience, location, and employer.

What does an Entry Care Representative do?

An Entry Care Representative is responsible for assisting patients or clients with their initial inquiries, scheduling appointments, and providing information about services. They often serve as the first point of contact in healthcare or customer service settings, ensuring that clients' needs are addressed efficiently. Their duties may include answering phone calls, updating records, verifying insurance information, and directing individuals to the appropriate departments. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as an Entry Care Representative?

To thrive as an Entry Care Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic data entry tools, and possibly healthcare information systems is often required. Patience, empathy, and active listening help create positive experiences for clients and patients. These skills are vital for accurately gathering information, addressing concerns, and ensuring seamless service in a care-focused environment.

What are some common challenges faced by Entry Care Representatives, and how can they be managed effectively?

Entry Care Representatives often encounter challenges such as managing a high volume of patient inquiries, handling sensitive information, and navigating complex scheduling systems. To manage these effectively, it's important to stay organized, develop strong communication skills, and become familiar with relevant software and protocols. Seeking feedback from experienced team members and participating in regular training sessions can also help address these challenges and improve overall job performance.

What is the difference between Entry Care Representative vs Customer Service Representative?

AspectEntry Care RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; certifications vary by industry
Work EnvironmentHealthcare settings, clinics, hospitalsCall centers, retail, corporate offices
Employer & Industry UsageHealthcare providers, insurance companiesRetail, telecommunications, finance
Common Search & ComparisonOften compared for entry-level customer-facing roles in healthcareGeneral customer support roles across industries

The Entry Care Representative and Customer Service Representative roles share similarities in customer interaction and required communication skills. However, Entry Care Representatives typically work in healthcare environments, focusing on patient or client care, while Customer Service Representatives serve customers across various industries in more general settings. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How to become an entry care representative?

To become an entry care representative, candidates typically need a high school diploma or equivalent and strong communication skills. Some employers may require familiarity with customer service software or basic medical terminology, and on-the-job training is often provided. Relevant certifications are not usually mandatory but can enhance job prospects.
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Entry Care Representative jobs near you
Infographic showing various Entry Care Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,621 per year, or $20 per hour.

Customer Care Representative

Duraco Inc.

Forest Park, IL • On-site

$21 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Be the Nerve Center of Customer Success: Join Duraco Specialty Materials as a Customer Care Representative!
Imagine being the person everyone counts on-the one who keeps orders moving, solves problems before they become headaches, and makes every customer feel like a priority. At Duraco, our Customer Care Representatives are more than just order processors; you're the vital link connecting customers, operations, accounting, and shipping. You're the "octopus" of our team, handling multiple systems, coordinating across departments, and making sure nothing slips through the cracks.
What Your Day Looks Like: You'll start your morning reviewing open orders, checking for any issues or delays, and jumping in to find solutions. You'll communicate directly with customers, keeping them informed and reassured, while entering orders, confirming pricing, and making sure every detail is right. You'll navigate multiple ERP systems, collaborate with buyers, and coordinate with teams across locations-all while keeping your inbox and priorities organized.
How You Make an Impact:
  • Own the order process from start to finish, ensuring accuracy and speed.
  • Tackle challenges head-on-whether it's a manufacturing delay or a shipping question, you're the one who finds answers and keeps things moving.
  • Use your tech-savvy skills to juggle multiple systems and keep data entry flawless.
  • Work closely with a supportive, collaborative team that values your ideas and initiative.
  • Bring a sense of urgency, empathy, and a customer-first mindset to everything you do.

Who Thrives Here: You're organized, detail-oriented, and love the satisfaction of seeing things through. You're comfortable working independently but know the best results come from teamwork. You enjoy helping people, solving problems, and making a real difference every day. Experience in order entry, data entry, or customer service in a B2B or manufacturing environment is a big plus.
What We Offer at Duraco
  • Medical, Dental, and Vision Insurance
  • Employer paid life and disability insurance
  • Paid time off and paid holidays
  • 401k with employer match
  • Additional voluntary benefit offerings
  • Hybrid work model, with office time in Forest Park, IL
  • Bonus eligibility based on performance
  • Opportunities for skill development, cross-training, and career advancement
  • Competitive pay

Hourly range for this position is between $21.00 - $26.00 depending on skillset and qualifications.
About Duraco Specialty Materials:
Duraco Specialty Materials provides innovative adhesive solutions and specialty materials for a wide range of industries. We value collaboration, respect for expertise, and steady improvement in how we work. Learn more at http://duraco.com
Ready to bring your energy, organization, and customer focus to a place where you'll be valued? Apply today!
Duraco logo

About Duraco

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

51 - 200 Employees

Headquarters location

Forest Park, IL, US

Year founded

1941

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