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Entry Care Representative Jobs (NOW HIRING)

The Urgent Care

Patient Care Representative

Harvey, LA · On-site

$10 - $15/hr

Maintain patient records and ensure accurate data entry * Communicate effectively with patients ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

New Orleans, LA · On-site

$16.25 - $20.25/hr

Maintain patient records and ensure accurate data entry * Communicate effectively with patients ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

New Orleans, LA

$16.25 - $20.25/hr

Maintain patient records and ensure accurate data entry * Communicate effectively with patients ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

Harvey, LA

$15.50 - $19.25/hr

Maintain patient records and ensure accurate data entry * Communicate effectively with patients ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

La Place, LA · On-site

$10 - $15/hr

Maintain patient records and ensure accurate data entry * Communicate effectively with patients ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

The Urgent Care

Patient Care Representative

Gretna, LA

$14.75 - $18/hr

Maintain patient records and ensure accurate data entry * Communicate effectively with patients ... Care Representative Requirements: * High School Diploma or Equivalent * Pass periodic testing ...

USEYE

Patient Care Representative

Elizabeth City, NC · On-site

$16.25 - $20/hr

PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of ... Greet and direct all patients, visitors, and staff upon entry of the practice. * Provide a pleasant ...

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Entry Care Representative information

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How much do entry care representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry care representative in the United States is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.15 per hour, depending on experience, location, and employer.

What does an Entry Care Representative do?

An Entry Care Representative is responsible for assisting patients or clients with their initial inquiries, scheduling appointments, and providing information about services. They often serve as the first point of contact in healthcare or customer service settings, ensuring that clients' needs are addressed efficiently. Their duties may include answering phone calls, updating records, verifying insurance information, and directing individuals to the appropriate departments. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as an Entry Care Representative?

To thrive as an Entry Care Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic data entry tools, and possibly healthcare information systems is often required. Patience, empathy, and active listening help create positive experiences for clients and patients. These skills are vital for accurately gathering information, addressing concerns, and ensuring seamless service in a care-focused environment.

What are some common challenges faced by Entry Care Representatives, and how can they be managed effectively?

Entry Care Representatives often encounter challenges such as managing a high volume of patient inquiries, handling sensitive information, and navigating complex scheduling systems. To manage these effectively, it's important to stay organized, develop strong communication skills, and become familiar with relevant software and protocols. Seeking feedback from experienced team members and participating in regular training sessions can also help address these challenges and improve overall job performance.

What is the difference between Entry Care Representative vs Customer Service Representative?

AspectEntry Care RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; certifications vary by industry
Work EnvironmentHealthcare settings, clinics, hospitalsCall centers, retail, corporate offices
Employer & Industry UsageHealthcare providers, insurance companiesRetail, telecommunications, finance
Common Search & ComparisonOften compared for entry-level customer-facing roles in healthcareGeneral customer support roles across industries

The Entry Care Representative and Customer Service Representative roles share similarities in customer interaction and required communication skills. However, Entry Care Representatives typically work in healthcare environments, focusing on patient or client care, while Customer Service Representatives serve customers across various industries in more general settings. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How to become an entry care representative?

To become an entry care representative, candidates typically need a high school diploma or equivalent and strong communication skills. Some employers may require familiarity with customer service software or basic medical terminology, and on-the-job training is often provided. Relevant certifications are not usually mandatory but can enhance job prospects.
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Entry Care Representative jobs near you
Infographic showing various Entry Care Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,621 per year, or $20 per hour.

Patient Care Representative

The Urgent Care

Harvey, LA • On-site

$10 - $15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level.
Patient Care Representative Duties and Responsibilities:
  • Greet patients in a friendly and professional manner
  • Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling
  • Schedule patient check-in times for all locations
  • Verify patient insurance data and collect payments when necessary
  • Maintain patient records and ensure accurate data entry
  • Communicate effectively with patients, providers, and other healthcare professionals
  • Provide support to clinical staff as needed
  • Triage patients
  • Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information
  • Maintain a clean and organized work environment, including patient waiting areas and exam rooms
  • Adhere to all HIPAA and patient privacy regulations
  • Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices

Patient Care Representative Requirements:
  • High School Diploma or Equivalent
  • Pass periodic testing triaging patients (ex. taking blood pressure)
  • Possess a strong desire to help others
  • Compassionate and sensitive to patients' needs and concerns
  • BLS certified within 90 days of employment
  • Bilingual in Spanish and English a PLUS*
  • Open and flexible availability (with a minimum of 20-30 hours per week)
  • Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace)

We will train you on everything you need to know but we will prioritize candidates who have:
  • Medical Assistant Certificate or Associates degree in related field
  • Minimum 2 years customer service experience
  • Previous experience in medical environment, EMR systems, working with patients
  • Ability to work in a fast-paced, high-patient volume environment

Benefits:
  • Health Insurance (BCBS)
  • Dental Insurance (BCBS)
  • Vision Insurance (BCBS)
  • Retirement 401k
  • Life Insurance
  • Short/Long term disability
  • Medical stipend at clinic (includes family after 90 days)
  • Holiday Pay

Job Types: Full-time, Part-time

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