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Enrollment Coach Jobs (NOW HIRING)

InnovAge

Supervisor, Enrollment

Sacramento, CA

$82K - $124K/yr

Participates in interviewing, onboarding, coaching, and training Enrollment Representatives. Assists the Enrollment Manager with performance management activities, employee development, and ...

InnovAge

Supervisor, Enrollment

Sacramento, CA · On-site

$82K - $103K/yr

Participates in interviewing, onboarding, coaching, and training Enrollment Representatives. Assists the Enrollment Manager with performance management activities, employee development, and ...

Socket.dev

Enrollment Sales Manager

Beverly, MA · On-site

$60 - $90/hr

You'll manage lead pipelines, support CRM processes, coach enrollment best practices, and help ensure every new location builds a strong foundation for enrollment success. This is a high-visibility ...

Magical Beginnings

Enrollment Sales Manager

Beverly, MA · On-site

You'll manage lead pipelines, support CRM processes, coach enrollment best practices, and help ensure every new location builds a strong foundation for enrollment success. This is a high-visibility ...

Magical Beginnings

Enrollment Sales Manager

Beverly, MA · On-site +1

$70K - $80K/yr

You'll manage lead pipelines, support CRM processes, coach enrollment best practices, and help ensure every new location builds a strong foundation for enrollment success. This is a high-visibility ...

Magical Beginnings

Enrollment Sales Manager

Beverly, MA · Remote

$70K - $80K/yr

You'll manage lead pipelines, support CRM processes, coach enrollment best practices, and help ensure every new location builds a strong foundation for enrollment success. This is a high-visibility ...

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Enrollment Coach information

See salary details

$35.5K

$86.4K

$117K

How much do enrollment coach jobs pay per year?

As of Sep 6, 2026, the average yearly pay for enrollment coach in the United States is $86,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is an enrollment coach?

An Enrollment Coach helps prospective students navigate the admissions process, providing guidance on program selection, application requirements, and enrollment steps. They offer support, answer questions, and ensure students have the resources they need to make informed decisions. Enrollment Coaches often work for colleges, universities, or training programs, helping to increase student enrollment and retention. Their role involves communication, advising, and occasionally sales elements to encourage prospective students to complete the enrollment process.

What are the typical daily responsibilities of an enrollment coach?

As an Enrollment Coach, your typical day involves guiding prospective students through the admissions process, answering questions about programs, and helping them navigate enrollment requirements. You’ll schedule and conduct informational calls or meetings, maintain accurate records of applicant interactions, and work closely with admissions, financial aid, and academic advising teams. Enrollment Coaches also support applicants in overcoming obstacles, such as gathering necessary documents or understanding deadlines. This role is highly interactive and requires both independent work and frequent collaboration with other departments to ensure each student has a smooth and supportive enrollment experience.

What are the key skills and qualifications needed to thrive in the enrollment coach position, and why are they important?

To thrive as an Enrollment Coach, you need strong interpersonal and communication skills, experience in customer service or student advising, and typically a bachelor’s degree in a related field. Familiarity with CRM (Customer Relationship Management) systems and enrollment management software is common, along with optional certifications in admissions or advising. Organizational skills, active listening, and the ability to motivate others are vital soft skills for excelling in this role. These competencies are important because Enrollment Coaches guide prospective students through decision-making processes, ensuring a positive experience and successful enrollment outcomes.

How do you become an enrollment coach?

To become an enrollment coach, candidates typically need a high school diploma or equivalent, strong communication and interpersonal skills, and experience in sales, customer service, or education. Some roles may require familiarity with enrollment software or training in counseling techniques, and on-the-job training is often provided.

How much do enrollment coaches make?

Enrollment coaches typically earn between $30,000 and $50,000 annually, depending on experience, location, and the organization. Some may also receive bonuses or commissions based on performance, especially in sales-focused environments.

What does an enrollment coach do?

An enrollment coach assists prospective students or clients through the enrollment process by providing information, answering questions, and guiding them to complete application requirements. They often communicate via phone, email, or in person and may use customer relationship management (CRM) tools to track interactions. Their goal is to help individuals successfully enroll in programs or services.
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What cities are hiring for Enrollment Coach jobs?

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What are the most commonly searched types of Enrollment Coach jobs?

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What states have the most Enrollment Coach jobs?

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Enrollment Coach jobs near you
Infographic showing various Enrollment Coach job openings in the United States as of August 2026, with employment types broken down into 44% Full Time, 55% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $86,379 per year, or $41.5 per hour.

Supervisor, Enrollment

InnovAge

Sacramento, CA

$82K - $124K/yr

Full-time

Posted 19 days ago

InnovAge rating

7.1

Company rating: 7.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Responsibilities

Under the direction of the Enrollment Manager, the Enrollment Supervisor oversees the daily activities and performance of assigned Enrollment Representatives within a designated territory or portion of a region. The Enrollment Supervisor is responsible for supporting enrollment operations, ensuring adherence to enrollment processes and CRM utilization standards, coaching and developing Enrollment Representatives, and assisting in achievement of enrollment and growth goals. This role works closely with the Enrollment Manager, Eligibility and Financial Determination (EFD) team, Sales Leadership, and center operations to facilitate an efficient participant enrollment experience and compliance with PACE requirements.

Supervision (40%)
  • With the goal of achieving or exceeding assigned market, territory, and enrollment goals, supervises Enrollment Representatives and provides day-to-day coaching, direction, and support.
  • Participates in interviewing, onboarding, coaching, and training Enrollment Representatives. Assists the Enrollment Manager with performance management activities, employee development, and corrective action processes as appropriate.
  • Promotes a positive team culture, collaboration, accountability, and engagement among assigned Enrollment Representatives.
  • Conducts regular 1:1 meetings, field coaching sessions, and team meetings to support employee development and goal attainment.
  • Provides performance feedback and documentation to support employee evaluations and development planning in partnership with the Enrollment Manager.
Administration (40%)
  • Monitors and supports execution of intake and enrollment processes within assigned markets.
  • Collects data in accordance with PACE requirements and prepares reports as required by internal stakeholders and administering agencies.
  • Identifies enrollment process improvement opportunities and escalates recommendations to the Enrollment Manager.
  • Monitors daily Enrollment Representative utilization of CRM systems.
  • Tracks enrollment activity and provides regular updates to the Enrollment Manager regarding pipeline status, enrollment progress, and operational issues.
  • Reviews assigned territory funnel activity and collaborates with sales teams to address enrollment barriers and opportunities.
  • Builds and maintains effective relationships with referral sources, community partners, and internal stakeholders.
  • Shares responsibility with team members in implementation of PACE philosophy and achievement of program goals.
  • Supports enrollment quality assurance activities and ensures compliance with enrollment processes and documentation standards.
  • Collaborates and aligns with the EFD team to optimize the Medicaid approval process.
Participant Enrollment (20%)
  • As business needs require, directly supports enrollment activities and participant assessments.
  • Assesses potential participants in home, nursing home, hospital, or other settings as part of the intake process.
  • Provides alternative community resources to applicants not accepted into the PACE program.
  • Assists with Medicaid certification process in cooperation with the Eligibility and Financial Determination Specialist.
  • Maintains current assessment and intake records and documents activities in CRM.
  • Provides coverage and adjusts schedules as needed to meet participant and business needs.
Qualifications

Education: Bachelor’s degree in business, sales, marketing, social work, or a related field from an accredited college or university.

Experience: Three (3) to five (5) years of successful healthcare sales, enrollment, managed care, insurance, or related experience, with at least one year of demonstrated leadership, coaching, mentoring, lead, or supervisory experience preferred.

  • Experience leading teams, coordinating field activities, or serving as a team lead is strongly preferred.
  • Proven ability to achieve or exceed sales and enrollment goals.
  • Experience using CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, Zoho, or similar systems.
  • Requires valid driver’s license, reliable transportation, and insurance as required by law.
Other Knowledge, Skills and Abilities
  • Demonstrated ability to coach, mentor, and develop team members.
  • Ability to monitor productivity, quality, and CRM compliance across assigned staff.
  • Strong conflict resolution, problem-solving, and employee engagement skills.
  • Ability to balance operational responsibilities with participant-facing activities.
  • Proficiency with Microsoft Office applications and reporting tools.

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