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Enrollment Coach Jobs (NOW HIRING)

OU Education Services

Enrollment Manager

Norman, OK · On-site +1

The Enrollment Manager leads a team of Enrollment Coaches responsible for supporting prospective online students through established enrollment processes. This role is accountable for team execution ...

OU Education Services

Enrollment Manager

Norman, OK · On-site

$80K - $85K/yr

The Enrollment Manager leads a team of Enrollment Coaches responsible for supporting prospective online students through established enrollment processes. This role is accountable for team execution ...

OU Education Services

Enrollment Manager

Norman, OK · On-site +1

$80K - $85K/yr

The Enrollment Manager leads a team of Enrollment Coaches responsible for supporting prospective online students through established enrollment processes. This role is accountable for team execution ...

OU Education Services LLC

$80 - $85/hr

The Enrollment Manager leads a team of Enrollment Coaches responsible for supporting prospective online students through established enrollment processes. This role is accountable for team execution ...

OU Education Services LLC

Enrollment Manager

Norman, OK · On-site

$80 - $85/hr

The Enrollment Manager leads a team of Enrollment Coaches responsible for supporting prospective online students through established enrollment processes. This role is accountable for team execution ...

Human Capital Education

Enrollment Manager

Denver, CO · On-site

$80K - $83K/yr

The Enrollment Manager will lead and develop a team of Enrollment Coaches, coaching them to build ... Coach, mentor and develop employeesLead employees to meet the Elsmere's expectations for ...

Human Capital Education

Enrollment Manager

Denver, CO · On-site

$80K - $83K/yr

The Enrollment Manager will lead and develop a team of Enrollment Coaches, coaching them to build ... Coach, mentor and develop employees * Lead employees to meet the Elsmere's expectations for ...

Human Capital Education

Enrollment Manager

Denver, CO · On-site

$80K - $83K/yr

The Enrollment Manager will lead and develop a team of Enrollment Coaches, coaching them to build ... Coach, mentor and develop employees * Lead employees to meet the Elsmere's expectations for ...

Client Engagement Academy

Sales Position

Manhattan, NY · On-site

$55K - $150K/yr

Enrollment Coach Application 5. Please Note: Due to the volume of applicants, we may not acknowledge receipt of your application or reply quickly to your questions. If you are a candidate, we will ...

Client Engagement Academy

Sales Position

Manhattan, NY · On-site

$55K - $150K/yr

Enrollment Coach Application 5. Please Note: Due to the volume of applicants, we may not acknowledge receipt of your application or reply quickly to your questions. If you are a candidate, we will ...

InnovAge

Supervisor, Enrollment

Sacramento, CA · On-site

$82K - $124K/yr

Participates in interviewing, onboarding, coaching, and training Enrollment Representatives. Assists the Enrollment Manager with performance management activities, employee development, and ...

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Enrollment Coach information

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$35.5K

$86.4K

$117K

How much do enrollment coach jobs pay per year?

As of Sep 6, 2026, the average yearly pay for enrollment coach in the United States is $86,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is an enrollment coach?

An Enrollment Coach helps prospective students navigate the admissions process, providing guidance on program selection, application requirements, and enrollment steps. They offer support, answer questions, and ensure students have the resources they need to make informed decisions. Enrollment Coaches often work for colleges, universities, or training programs, helping to increase student enrollment and retention. Their role involves communication, advising, and occasionally sales elements to encourage prospective students to complete the enrollment process.

What are the typical daily responsibilities of an enrollment coach?

As an Enrollment Coach, your typical day involves guiding prospective students through the admissions process, answering questions about programs, and helping them navigate enrollment requirements. You’ll schedule and conduct informational calls or meetings, maintain accurate records of applicant interactions, and work closely with admissions, financial aid, and academic advising teams. Enrollment Coaches also support applicants in overcoming obstacles, such as gathering necessary documents or understanding deadlines. This role is highly interactive and requires both independent work and frequent collaboration with other departments to ensure each student has a smooth and supportive enrollment experience.

What are the key skills and qualifications needed to thrive in the enrollment coach position, and why are they important?

To thrive as an Enrollment Coach, you need strong interpersonal and communication skills, experience in customer service or student advising, and typically a bachelor’s degree in a related field. Familiarity with CRM (Customer Relationship Management) systems and enrollment management software is common, along with optional certifications in admissions or advising. Organizational skills, active listening, and the ability to motivate others are vital soft skills for excelling in this role. These competencies are important because Enrollment Coaches guide prospective students through decision-making processes, ensuring a positive experience and successful enrollment outcomes.

How do you become an enrollment coach?

To become an enrollment coach, candidates typically need a high school diploma or equivalent, strong communication and interpersonal skills, and experience in sales, customer service, or education. Some roles may require familiarity with enrollment software or training in counseling techniques, and on-the-job training is often provided.

How much do enrollment coaches make?

Enrollment coaches typically earn between $30,000 and $50,000 annually, depending on experience, location, and the organization. Some may also receive bonuses or commissions based on performance, especially in sales-focused environments.

What does an enrollment coach do?

An enrollment coach assists prospective students or clients through the enrollment process by providing information, answering questions, and guiding them to complete application requirements. They often communicate via phone, email, or in person and may use customer relationship management (CRM) tools to track interactions. Their goal is to help individuals successfully enroll in programs or services.
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Enrollment Coach jobs near you
Infographic showing various Enrollment Coach job openings in the United States as of August 2026, with employment types broken down into 44% Full Time, 55% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $86,379 per year, or $41.5 per hour.

Enrollment Manager

OU Education Services

Norman, OK • On-site, Remote

Full-time

Retirement

Re-posted 13 days ago

Job description

Enrollment Manager 
 
Department: Enrollment Management, Operations 
 
Location: 
This position is based in Norman, OK with hybrid work options. Local candidates to Norman and Oklahoma City, preferred. Remote opportunities for the right candidate. 
 
 
Shape the Future of Online Learning with OU Education Services: 
 
OU Education Services (OUES) is a nonprofit corporation established to manage and expand online learning for the University of Oklahoma System. As a growing education technology organization, we are dedicated to delivering innovative solutions that enhance learning outcomes, improve student experiences, and support the university's mission of providing high-quality education to learners everywhere. 
 
At OUES, we prioritize collaboration and provide opportunities for our teams to work closely to deliver meaningful, impactful results. We are a talent focused organization and encourage applicants from all regions, we have a preference for candidates who are in or open to relocating to the Oklahoma City metro area. Being part of our vibrant community fosters richer collaboration and a stronger alignment with OU and the OUES mission. 
 
 
Job Summary: 

The Enrollment Manager leads a team of Enrollment Coaches responsible for supporting prospective online students through established enrollment processes. This role is accountable for team execution, pipeline management, outreach quality, performance coaching, accurate documentation, and a student-first experience aligned with OUES standards and OU expectations. 

The successful candidate will be a service-oriented, operationally strong people leader who sets clear expectations, coaches consistently, addresses performance gaps, and drives continuous improvement while supporting a positive, accountable team culture. 

Reporting to the Director of Enrollment Services, the Enrollment Manager balances people leadership, operational execution, performance management, and cross-functional collaboration to pursue enrollment goals in alignment with OUES standards, OU expectations, and applicable higher education compliance considerations. 

 
Compliance & Role Boundaries
 
Enrollment Managers support compliant enrollment operations by coaching teams to provide accurate information, timely outreach, and guidance through established processes. Managers ensure EC's are helping students understand options, requirements, timelines, and next steps so they can make informed decisions aligned with their goals, readiness, and circumstances. 
 
 
Key Responsibilities: 
 
Team Leadership & Coaching 

  • Lead, coach, and develop a team of Enrollment Coaches to support timely outreach, high-quality student conversations, accurate documentation, student progression, and informed decision-making. 

  • Set clear expectations for daily execution, outreach quality, documentation, pipeline management, compliance, team participation, student support, and performance outcomes tied to established processes. 

  • Conduct regular one-on-ones, call coaching, quality reviews, performance check-ins, and documented coaching conversations. 

  • Recognize strong performance, address gaps promptly, and provide coaching, training, expectation resets, and follow-up to support compliant execution and student-centered service. 

  • Build a positive, accountable, collaborative, and student-first team culture. 

 
Enrollment Execution & Best Practices 

  • Monitor team pipeline health and ensure consistent use of established enrollment processes, outreach cadences, student classifications, and documentation standards. 

  • Review activity, lead management, data accuracy, quality results, call performance, and follow-up execution to improve student progression and team results. 

  • Ensure accurate use of Salesforce, telephony systems, reporting tools, conversation guides, and departmental workflows. 

  • Serve as a resource for programs, systems, compliance expectations, and enrollment workflows by using approved information and connecting students to the appropriate university office for official admissions, financial aid, academic, transfer credit, or degree-requirement determinations. 

  • Support onboarding, training, knowledge checks, team meetings, and adoption of new tools or process improvements. 

Performance Management & Continuous Improvement 

  • Forecast enrollment activity and assess progress toward team, program, application, and start goals to identify support needs, operational risks, and opportunities to improve student progression through established processes. 

  • Analyze performance by program, market, team, and Enrollment Coach to identify strengths, risks, coaching needs, process gaps, and opportunities to improve outreach quality, student support, and progression. 

  • Create and execute action plans to address underperforming programs, activity gaps, pipeline issues, student progression barriers, and student experience concerns. 

  • Document performance conversations, coaching commitments, expectation resets, and follow-up actions as needed. 

  • Identify and escalate operational bottlenecks, recommend practical solutions, and support improvements that strengthen execution, compliance, and student outcomes. 

Qualifications: 

  • Bachelor's degree required; Master's degree preferred. 

  • Minimum 1 year of enrollment experience required; leadership, coaching, or people management experience preferred. 

  • Demonstrated success meeting enrollment, application, conversion, activity, quality, or student experience goals. 

  • Proven ability to coach performance through clear expectations, timely feedback, documentation, and follow-up. 

  • Experience in a fast-paced, metrics-driven, service-oriented environment. 

  • Familiarity with CRM systems, enrollment reporting, telephony tools, and performance management; Salesforce experience preferred. 

  • Strong communication, coaching, organization, collaboration, and problem-solving skills. 

Competencies: 

  • Student-Centered Service 

  • Coaching & People Development 

  • Enrollment Best Practices 

  • Accountability & Execution 

  • Data-Informed Decision-Making 

  • Collaboration & Teamwork 

  • Continuous Improvement 

  • Adaptability & Change Readiness 

  • Student Progression and Results Orientation 

 
Benefits: 
  • Competitive salary and benefits package 
  • 401(k)
  • Volunteer days
  • Wellness reimbursement
  • opportunities for professional development and career growth
  • Hybrid work environment promoting work-life balance
$80,000 - $85,000 a year
EEOC Statement: 
OU Education Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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