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End User Support Jobs (NOW HIRING)

ICONMA

End user support

Wichita, KS

End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a team responsible for receiving and processing requests for creating, deleting and modifying user ...

AccentCare, Inc.

End User Support

Brooklyn, NY · On-site

$25 - $28.50/hr

Overview End User Support-IT Field Services Location: Brooklyn, NY - TRAVEL REQUIRED Position: End User Support-IT Field Services This role is based in Brooklyn, NY- TRAVEL REQUIRED The Field ...

AccentCare, Inc.

End User Support

Dallas, TX · On-site

$25 - $28.50/hr

Overview End User Support-IT Field Services Location: Dallas TX - TRAVEL REQUIRED Position: End User Support-IT Field Services Job ID: 71797 This role is based in Dallas, TX - TRAVEL REQUIRED The ...

MDMS Recruiting

End User Support

Manhattan, NY · On-site

My direct client is looking for a strong End User Support Engineer who will provide an exceptional level of support to employees including white glove, trade floor and VIP support. Excellent oral and ...

New

Morris-Jenkins

End User Support

Charlotte, NC · On-site

Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile devices. You'll be like our mobile device first responder! We've got tons of employees throughout ...

Morris-Jenkins

End User Support

Charlotte, NC

Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile devices. You'll be like our mobile device first responder! We've got tons of employees throughout ...

Excentium, Inc.

End User Support Specialist ID: 538 Department: IT Technical Expertise & Support Location: Joint Base Andrews, MD Description END-USER SUPPORT Position Summary: The End User Support Specialis t will ...

Morris-Jenkins

End User Support

Charlotte, NC · On-site

$45K - $55K/yr

Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile devices. You'll be like our mobile device first responder! We've got tons of employees throughout ...

Morris-Jenkins

End User Support

Charlotte, NC · On-site

Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile devices. You'll be like our mobile device first responder! We've got tons of employees throughout ...

Excentium, Inc.

End User Support Specialist

Andrews, MD · On-site

END-USER SUPPORT Position Summary: The End User Support Specialis t will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations ...

Cynet Systems

End User Support Specialist

Baltimore, MD · On-site

$50 - $55/hr

End User Support Specialist Job Location: Baltimore, MD Job Type: Contract Job Overview: Pay Range: $50/hr - $55/hr * Seeking a proficient and dedicated End User Engineer to join our team. This role ...

New

DMI

End User Support Specialist

Baltimore, MD · On-site

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and ...

Hirekeyz Inc

End User Support Specialist

Andrews, MD · On-site

End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term Contract Active Secret Security Clearance Position Summary: The End User Support Specialis t will support ...

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How much do end user support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for end user support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What is End User Support?

End User Support refers to the assistance provided to individuals who use an organization's technology products or services, such as computers, software, and networks. Professionals in this role help users troubleshoot technical issues, answer questions, and ensure that IT systems are running smoothly. Their goal is to resolve problems quickly to minimize downtime and improve user satisfaction. End User Support can involve phone, email, chat, or in-person interactions depending on the organization's needs.

What are some common challenges faced by End User Support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What are the key skills and qualifications needed to thrive as an End User Support Specialist, and why are they important?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.
More about End User Support jobs
What cities are hiring for End User Support jobs? Cities with the most End User Support job openings:
What states have the most End User Support jobs? States with the most job openings for End User Support jobs include:
End User Support jobs near you
Infographic showing various End User Support job openings in the United States as of May 2026, with employment types broken down into 36% Full Time, 61% Part Time, 1% Temporary, and 2% Contract. Highlights an 71% Physical, 4% Hybrid, and 25% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.
End User Support

End User Support

Nationwide IT Services

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

End User Support
Full-Time
Ability to Obtain DoD Secret Clearance
Onsite – Naval Station Mayport, FL
Nationwide IT Services is seeking a full-time NMCI/Flank Speed End User Support person to support COMNAVSURFGROUP SOUTHEAST at Naval Station Mayport, FL.
The COMNAVSURFGROUP SOUTHEAST serves as the executive agent for Commander Naval Surface Forces Atlantic for force generation with a focus on Manning, Training, and Equipping (MTE) surface ships to provide the operational and component commanders with combat-ready surface forces capable of conducting prompt and sustained naval, joint, and combined operations in support of U.S. national interests.
Duties and Responsibilities:
  • Provide NMCI/Flank Speed end-user support.
  • Assists the CNSL Information Technology Manager on all matters related to the maintenance and upkeep of the headquarters and ashore subordinate command NMCI seat management.
  • Manage, maintain, and track NMCI seat and peripheral Contract Line Item Numbers (CLIN) orders for all headquarters and ashore subordinate commands.
  • Develop project and program plans and milestones, and participate in program reviews, status assessments, project and program planning, and project status reviews.
  • Provide periodic NMCI Program Maintenance reports to the CIO to support annual budget reviews for NMCI services.
  • Respond to technical issues for the CNSL staff in support of the CNSL readiness assessment mission.
  • Provide hands-on assistance for issues that do not require direct NMCI Help Desk support.
  • Configure laptops for remote access to support CNSL staff travel.
  • Maintain an accurate inventory of NMCI and government assets.
  • Provide end-user support for NMCI hardware and software, including various Microsoft products.
  • Assist with printer and peripheral devices.
Job Qualifications:
  • Possess five (5) years of experience working with NMCI networks. Experience must include knowledge of SECNAV M-5510 series and SECNAVINST 5239.1 series. This includes experience in submitting
    • Move/Add/Change (MAC) and account build-out requests, help desk support, and customer service.
  • Must have or the ability to obtain and retain a DoD Secret Clearance.
  • Must have or the ability to obtain and retain IAT Certification Level 2.
  • Must be able to work well with a team in a high-visibility, fast-paced environment.
  • Must be flexible in balancing competing and new priorities with strong analytical, communication, and writing skills.
  • Travel overseas may be required. Valid US Passport required. 
About Nationwide IT Services:
NIS is an IT and Management consulting company that is a CVE-verified Service-Disabled Veteran- Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members.   
Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick/vacation), employee assistance program (EAP), and educational reimbursement along with Pet Insurance. 
Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, or protected veteran status. 
 

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