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End User Support Jobs (NOW HIRING)

Addison Group

End User Support

Oklahoma City, OK · Remote

$20 - $22/hr

End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 / hour depending on experience Benefits : The position is eligible for medical, dental, vision, and ...

Addison Group

End User Support

Oklahoma City, OK · On-site

$20 - $22/hr

End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 / hour depending on experience Benefits : The position is eligible for medical, dental, vision, and ...

Addison Group

End User Support

Oklahoma City, OK · Remote

$50K - $65K/yr

End User Support Specialist Location (city, state): Oklahoma City, OK Pay : $50,000 - $65,000 / Based on Experience Work Schedule : Monday-Friday, standard business hours; On-Site Benefits : This ...

ICONMA

End user support

Wichita, KS

End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a team responsible for receiving and processing requests for creating, deleting and modifying user ...

Hirekeyz Inc

End User Support Specialist

Andrews, MD · On-site

End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term Contract Active Secret Security Clearance Position Summary: The End User Support Specialis t will support ...

DMI

End User Support Specialist

Crownsville, MD

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and ...

DMI

End User Support Specialist

Crownsville, MD

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and ...

DMI

End User Support Specialist

Crownsville, MD · On-site

$31K/yr

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and ...

CYNET SYSTEMS

End User Support Specialist

Baltimore, MD · On-site

$50 - $55/hr

Provide advanced technical support and troubleshooting for end user issues, including hardware, software, and network-related problems. * Serve as a subject matter expert and escalation point for ...

Stewart

End-User Support Technician

Portland, TN

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Stewart

End-User Support Technician

Brentwood, TN · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

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How much do end user support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for end user support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an end user support specialist?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.

What are some common challenges faced by end user support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What does end user support do?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and often use tools like remote desktop applications to resolve issues efficiently, ensuring smooth technology use for end users.
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End User Support jobs near you
Infographic showing various End User Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.

End User Support

Oklahoma City, OK • Remote

Addison Group
See more jobs at Addison Groupexternal

$20 - $22/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

Job Title: End User Support

Location: Oklahoma City, OK (Onsite with local travel)

Pay Range: $20 - $22 / hour depending on experience

Benefits: The position is eligible for medical, dental, vision, and 401(k).

**Onsite requirement - Must be authorized to work in the United States. Position is not eligible for sponsorship. 

About the Opportunity

We are seeking a customer-focused End User Support Technician to join a growing IT team in the Oklahoma City metro area. This individual will serve as the primary point of contact for employees requiring technical assistance and will play a key role in ensuring a positive end-user experience across the organization. The ideal candidate has strong troubleshooting skills, excellent communication abilities, and experience supporting Windows environments, Microsoft 365, hardware, software, and network connectivity issues.

Responsibilities

  • Provide Tier I and Tier II technical support to end users via phone, email, ticketing system, and in person
  • Troubleshoot and resolve hardware, software, printer, mobile device, and connectivity issues
  • Install, configure, and maintain desktops, laptops, peripherals, and software applications
  • Support Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint
  • Manage user accounts, permissions, and password resets within Active Directory and Azure AD
  • Document support activities, resolutions, and procedures within the ticketing system
  • Escalate complex technical issues to appropriate teams when necessary
  • Assist with onboarding and offboarding activities, including equipment deployment and account setup
  • Participate in system upgrades, deployments, and IT projects as assigned
  • Maintain a high level of customer service while supporting users across the organization

Qualifications

  • 2+ years of experience in Help Desk, Desktop Support, or End User Support roles
  • Experience troubleshooting Windows operating systems and Microsoft Office/Microsoft 365 environments
  • Working knowledge of Active Directory, Azure AD, and basic networking concepts
  • Experience with ticketing systems and IT support best practices
  • Strong communication and customer service skills
  • Ability to prioritize and manage multiple support requests in a fast-paced environment

Preferred Qualifications

  • Associate's or Bachelor's degree in Information Technology or related field
  • CompTIA A+, Network+, or other relevant certifications
  • Experience supporting remote users and hybrid work environments
  • Familiarity with Intune, SCCM, or endpoint management tools

Apply today to join a team that values technology, customer service, and continuous improvement.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.