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End User Support Jobs (NOW HIRING)

End User Support

Brooklyn, NY · On-site

$25 - $28.50/hr

Overview End User Support-IT Field Services Location: Brooklyn, NY - TRAVEL REQUIRED Position: End User Support-IT Field Services This role is based in Brooklyn, NY- TRAVEL REQUIRED The Field ...

End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a team responsible for receiving and processing requests for creating, deleting and modifying user ...

My direct client is looking for a strong End User Support Engineer who will provide an exceptional level of support to employees including white glove, trade floor and VIP support. Excellent oral and ...

Tata Consultancy Services is a leading technology company, and they are seeking an End User Support Engineer. The role involves providing support for client operating systems, handling Microsoft 365 ...

End User Support Specialist ID: 538 Department: IT Technical Expertise & Support Location: Joint Base Andrews, MD Description END-USER SUPPORT Position Summary: The End User Support Specialis t will ...

Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile devices. You'll be like our mobile device first responder! We've got tons of employees throughout ...

Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile devices. You'll be like our mobile device first responder! We've got tons of employees throughout ...

Tata Consultancy Services is seeking an End User Support professional with extensive experience in client operating systems and Microsoft 365 applications. The role involves providing L1 support for ...

Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile devices. You'll be like our mobile device first responder! We've got tons of employees throughout ...

END-USER SUPPORT Position Summary: The End User Support Specialis t will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations ...

Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile devices. You'll be like our mobile device first responder! We've got tons of employees throughout ...

End User Support Specialist Location: Joint Base Andrews, MD (On-site) Duration: Long Term Contract Active Secret Security Clearance Position Summary: The End User Support Specialis t will support ...

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End User Support information

See salary details

$10

$27

$44

How much do end user support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for end user support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

Is helpdesk a good entry level IT job?

Helpdesk support is a common entry-level IT role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software. It provides foundational experience with tools like ticketing systems and basic networking, making it a good starting point for a career in IT.

What is end user support job description?

An end user support job involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and may use tools like remote desktop applications to resolve issues efficiently, often working in help desk or IT support environments.

What is end user support?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and may use tools like remote desktop applications to resolve issues efficiently. Strong communication skills and technical knowledge are essential for this role.

What are some common challenges faced by End User Support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What jobs pay 4000 a week without a degree?

End User Support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying jobs in this range often require advanced skills, certifications, or experience in fields like sales, real estate, or certain technical trades. Most roles in end user support focus on customer service and technical assistance with standard pay scales below that threshold.

What are the key skills and qualifications needed to thrive as an End User Support Specialist, and why are they important?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.
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Job description

We are looking for End User Support @ San Diego, CA

Position Summary

The End User Support Technician provides hands‑on, onsite technical support to employees, including hardware preparation, troubleshooting, break/fix services, and end‑user assistance. This role follows established procedures and escalation paths and does not exercise independent judgment on matters of business significance. The position is operational and support‑focused in nature.

Essential Job Duties

(Primary, fundamental job functions)

· Provide onsite technical support for issues that cannot be resolved remotely, including urgent and VIP support requests.

· Perform hardware preparation, imaging, deployment, shipment, and replacement of end‑user equipment.

· Troubleshoot and resolve Level 1 (L1) support tickets, following documented procedures and escalation protocols.

· Conduct break/fix services for desktops, laptops, peripherals, and related end‑user hardware.

· Support and maintain printers (HP), including troubleshooting connectivity and performance issues.

· Provide conference room and meeting technology support, including audiovisual and connectivity troubleshooting.

· Execute onboarding and offboarding technical tasks, including device setup, access provisioning, and equipment recovery.

· Assist with data migration and backup activities using defined tools and instructions.

· Perform asset management tracking and weekly reporting, ensuring accuracy of inventory records.

· Support device imaging processes within Microsoft Intune, coordinating with SCCM resources as required.

· Deliver on‑demand, onsite assistance for time‑sensitive technical issues requiring physical presence.

· Accurately record all hours worked using the Company’s designated timekeeping application, including:

  • start and end times for each workday,
  • all rest periods and meal periods, and

any additional time worked outside of a regular schedule,
to ensure proper tracking of hours worked and payment of overtime in accordance with applicable law