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End User Support Jobs (NOW HIRING)

Ryder

End User Support Specialist

Apopka, FL · On-site

$65K/yr

Summary Under routine supervision, the End User Support Analyst will provide level 2 support by responding to end user requests and by diagnosing issues to minimize downtime impact to Ryder ...

New

Stewart

End-User Support Technician

Spring Hill, TN

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

New

Stewart

End-User Support Technician

Clarksville, TN · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

New

City of Lubbock

End User Support Technician

Lubbock, TX · On-site

$40K - $66K/yr

Essential Functions Reviews and prioritizes user requests for service and support; schedules work ... Establish and maintain effective working relationships with end users. Physical Requirements:

New

Stewart

End-User Support Technician

Portland, TN

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

New

Stewart

End-User Support Technician

Brentwood, TN · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

New

Yoh

End User Support Technician

Kansas City, MO · On-site

$29/hr

End User Support Technician Are you passionate about delivering exceptional technical support and creating seamless digital experiences for users? Join our team as an End User Support Technician and ...

New

DataServ

End User Support Specialist

Tiffin, OH · On-site

The End User Support Specialist will provide on-site support, troubleshooting issues related to devices and software while ensuring effective communication with customers and maintaining technology ...

New

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How much do end user support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for end user support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

Is helpdesk a good entry level IT job?

Helpdesk support is a common entry-level IT role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software. It provides foundational experience with tools like ticketing systems and basic networking, making it a good starting point for a career in IT.

What is end user support job description?

An end user support job involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and may use tools like remote desktop applications to resolve issues efficiently, often working in help desk or IT support environments.

What is end user support?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and may use tools like remote desktop applications to resolve issues efficiently. Strong communication skills and technical knowledge are essential for this role.

What are some common challenges faced by End User Support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What jobs pay 4000 a week without a degree?

End User Support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying jobs in this range often require advanced skills, certifications, or experience in fields like sales, real estate, or certain technical trades. Most roles in end user support focus on customer service and technical assistance with standard pay scales below that threshold.

What are the key skills and qualifications needed to thrive as an End User Support Specialist, and why are they important?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.
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End User Support jobs near you
End User Support Analyst

End User Support Analyst

Global Channel Management, Inc.

Waltham, MA • On-site

$25/hr

Contractor

Re-posted 20 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Seeking End User Support Analyst for position in Marlborough, MA with degree in customer/user experience or related field.


End User Support Analyst requirements:

5+ years of experience in Customer/User Experience research

Fluency with UX/CX conventions and standards

Usability testing experience a must

Data visualization experience a plus.

Experience with contextual inquiries, one-to-one interviews, focus groups, heuristic evaluations, field studies



End User Support Analyst responsibilities:


Prepare user research approach for customer trials

Create research tools, for example, surveys and test scripts necessary to conduct research

Conduct research activities, such as in-depth surveys, one-to-one interviews, focus groups, heuristic evaluations etc.

Compile and document findings of the research and identify patterns and trends

Present research findings in a clear, concise and compelling manner

Logistics coordination for customer trials research.


Pays $25/hr

Additional Information

$25/HR

6 months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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