ZipRecruiter

Log In

1

End User Support Jobs in California (NOW HIRING)

The Voleon Group

End User Support Engineer

Berkeley, CA · On-site

$115K - $135K/yr

Voleon is looking for an End User Support Engineer to join our Corporate IT Services (Corp-ITS) team and serve as the primary technical resource for employees across the organization. This position ...

Pomeroy

End User Support Engineer

Glendale, CA · On-site

UC Support Engineer Responsibilities: The EUC senior support engineer provides Cast Member service support in troubleshooting and supporting Windows operating systems, authorized applications and ...

CYNET SYSTEMS

End User Support Engineer

Sunnyvale, CA · On-site

$39 - $44/hr

At least two years of experience supporting a Windows domain environment desired. * Relevant certifications such as various MCITP, Security+, A+, and ITIL preferred. * Working knowledge of Artificial ...

New

CYNET SYSTEMS

End User Support Engineer

Sunnyvale, CA · On-site

$39.44 - $44.44/hr

At least two years of experience supporting a Windows domain environment desired. Relevant certifications such as various MCITP, Security+, A+, and ITIL preferred. Working knowledge of Artificial ...

New

next page

Showing results 1-20

All JobsEnd User Support JobsEnd User Support Jobs in California

End User Support information

See California salary details

$9

$27

$44

How much do end user support jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for end user support in California is $27.13, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $31.78 per hour, depending on experience, location, and employer.

Is helpdesk a good entry level IT job?

Helpdesk support is a common entry-level IT role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software. It provides foundational experience with tools like ticketing systems and basic networking, making it a good starting point for a career in IT.

What is end user support job description?

An end user support job involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and may use tools like remote desktop applications to resolve issues efficiently, often working in help desk or IT support environments.

What is end user support?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and may use tools like remote desktop applications to resolve issues efficiently. Strong communication skills and technical knowledge are essential for this role.

What are some common challenges faced by End User Support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What jobs pay 4000 a week without a degree?

End User Support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying jobs in this range often require advanced skills, certifications, or experience in fields like sales, real estate, or certain technical trades. Most roles in end user support focus on customer service and technical assistance with standard pay scales below that threshold.

What are the key skills and qualifications needed to thrive as an End User Support Specialist, and why are they important?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.
What cities in California are hiring for End User Support jobs? Cities in California with the most End User Support job openings:
End User Support jobs near you
Infographic showing various End User Support job openings in California as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $56,423 per year, or $27.1 per hour.

End User Support Engineer

The Voleon Group

Berkeley, CA • On-site

Full-time

Re-posted 23 days ago

Job description

Job Summary:
Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. They are looking for an End User Support Engineer to serve as the primary technical resource for employees, emphasizing hands-on user support and operational excellence in a fast-paced environment.
Responsibilities:
• Serve as first point of contact for technical issues via help desk, chat, email, and in-person. Manage tickets in the internal ticketing system with accurate documentation
• Troubleshoot and resolve endpoint issues (macOS) including hardware, software, connectivity, and user accounts
• Provision and configure endpoints across macOS environments. Handle device enrollment, software installation, and security policies
• Administer collaboration tools (Microsoft 365, Slack, Zoom) for day-to-day user support, password resets, and license management
• Handle onboarding and off-boarding including device setup, account provisioning, access control, and equipment retrieval
• Maintain conference room systems (Zoom Rooms, AV equipment) and respond to meeting issues
• Support IT projects including OS upgrades, software rollouts, and other user facing improvements
• Create and maintain knowledge base articles and troubleshooting guides
Qualifications:
Required:
• 2+ years in IT support, desktop support, or help desk roles
• Proven experience supporting macOS and iOS in corporate environments
• Working knowledge of Microsoft 365 and collaboration platforms (Slack, Zoom, Atlassian, etc.)
• Experience with ticketing systems and ITSM platforms (Jira, Zendesk, ServiceNow, etc.)
• Hands-on experience with conference room technology (Zoom Rooms, AV systems)
• Excellent customer service and communication skills. Patient, detail-oriented, and able to explain technical issues clearly
• Strong multitasking and prioritization skills in fast-paced environments
• Creative and analytical thinker with a proactive, solution-focused mindset
Preferred:
• Exposure to endpoint management platforms (Jamf Pro, Intune)
• IT asset lifecycle management experience
• Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi, VPN) and directory services (Active Directory, Entra ID, LDAP)
• Experience in financial services or regulated industries
Company:
The Voleon Group is a family of companies committed to the development & deployment of cutting-edge technologies in investment management. Founded in 2008, the company is headquartered in Berkeley, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Voleon Group logo

About Voleon Group

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

11 - 50 Employees

Headquarters location

Berkeley, CA, US

Year founded

2007

View All Voleon Group Jobs

Apply