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End User Support Jobs in California (NOW HIRING)

Assa Abloy

Sales Representative, End User

Sacramento, CA · On-site

$90K - $100K/yr

We provide unsurpassed security and life-safety solutions and the essential support services (LEED ... an end user account. Additionally, you will partner with local selling partners including ...

Assa Abloy

Sales Representative, End User

Riverside, CA · On-site

$95K - $105K/yr

We provide unsurpassed security and life-safety solutions and the essential support services (LEED ... an end user account. Additionally, you will partner with local selling partners including ...

ASSA ABLOY

Sales Representative, End User

Commerce, CA · On-site

$95K - $105K/yr

We provide unsurpassed security and life-safety solutions and the essential support services (LEED ... an end user account. Additionally, you will partner with local selling partners including ...

ASSA ABLOY

Sales Representative, End User

Anaheim, CA · On-site

$95K - $105K/yr

We provide unsurpassed security and life-safety solutions and the essential support services (LEED ... an end user account. Additionally, you will partner with local selling partners including ...

ASSA ABLOY

Sales Representative, End User

Ontario, CA · On-site

$95K - $105K/yr

We provide unsurpassed security and life-safety solutions and the essential support services (LEED ... an end user account. Additionally, you will partner with local selling partners including ...

Apptad, Inc.

Desktop Support Engineer

Sunnyvale, CA · On-site

Key Responsibilities End User Support Provide Level 1 deskside / desktop support for hardware, software, operating system, and connectivity issues. Troubleshoot and resolve incidents related to ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

We're looking for an IT Support Specialist to provide high-quality end-user support, ensure reliable day-to-day IT services, and contribute to operational excellence across our IT Support function.

Lumentum

Senior Director User Services

San Jose, CA · On-site

Responsibilities : • Define and execute the global End User Services strategy to support business growth, workforce productivity, and operational resilience. • Partner closely with CIO, CISO, HR ...

Maravai LifeSciences

IT Support II

San Diego, CA

$36 - $40/hr

Configure, deploy, and support end-user devices, including Windows and macOS computers, mobile devices, printers, peripherals and related equipment. * Maintain user accounts, system access and ...

Oclaro

Senior Director User Services

San Jose, CA · On-site

$187K - $267K/yr

Define and execute the global End User Services strategy to support business growth, workforce productivity, and operational resilience. * Partner closely with CIO, CISO, HR, Facilities, and business ...

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Showing results 41-60

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End User Support information

See California salary details

$9

$27

$44

How much do end user support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for end user support in California is $27.13, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $31.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an end user support specialist?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.

What are some common challenges faced by end user support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What does end user support do?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and often use tools like remote desktop applications to resolve issues efficiently, ensuring smooth technology use for end users.

What cities in California are hiring for End User Support jobs?

Cities in California with the most End User Support job openings:

End User Support jobs near you
Infographic showing various End User Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,423 per year, or $27.1 per hour.

IT User Support Specialist

Greenberg Traurig, LLP

Los Angeles, CA • On-site

$39.90 - $44.71/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Greenberg Traurig rating

9.4

Company rating: 9.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

3rd of 34 rated law firms

Job description

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Technology Team as an IT User Support Specialist located in our Los Angeles office.
We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.
This role will be based in our Los Angeles office, on an in-office basis. This role reports to the IT User Support Manager.
Position Summary
The function of the IT User Support Specialist is to provide technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations. The IT User Support Specialist works as part of a team directed jointly by an IT User Support Manager, Senior IT Manager, and the Business Director.
Key Responsibilities
  • Supports computer hardware and software, and maintains computer hardware asset inventory
  • Oversees system setups, breakdowns, and office moves
  • Supports conference room services with video conferencing, AV setups, and take-downs
  • Supports mobile devices with a focus on InTune, Microsoft Outlook Mobile and Native Application email delivery and archiving system
  • Supports telephone and voicemail systems
  • Tracks user support requests and system failures
  • Escalates more complex issues to advanced support service teams and communicates with end user
  • Proactively interacts with the Helpdesk and local users to identify unreported or repetitive problems
  • Performs preventative and routine maintenance
  • Procures miscellaneous technology supplies
  • Coordinates with IT vendors and other departments
  • Works with core IT teams on implementation and support of technology rollouts and projects
  • Recognizes and makes recommendations for training where opportunities exist to address common support issues

Qualifications
Skills & Competencies
  • Attention to detail and the ability to multi-task in a fast-paced, high pressure, deadline-oriented environment in order to achieve business goals and objectives
  • Provide outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help others
  • Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team
  • Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation
  • Must demonstrate a personal willingness and ability to effectively work in and adapt to a changing environment

Education & Prior Experience
  • High school diploma or equivalent required; College degree preferred
  • Minimum of 3-5 years experience providing technology support in a professional office environment
  • Excellent troubleshooting skills related to desktop computer hardware and software, demonstrating the ability to quickly resolve moderately complex issues or suggest alternative solutions
  • Experience working with networked and local printers, scanners, advanced copiers, and other hardware peripherals
  • Experience with networking devices, cabling, and associated troubleshooting
  • Prior use of a trouble ticket tracking system

Technology
  • Significant knowledge of the Windows 11 operating systems, settings, limitations, tweaks, and maintenance procedures
  • Experience troubleshooting and supporting iOS, Android, and other mobile devices with a focus on InTune, Microsoft Outlook Mobile and Native Application email delivery and archiving system
  • Experience with common law firm tools such as email archiving and document management systems. Experience with Microsoft Office 365 and iManage desired
  • Experience with using and troubleshooting video conference meetings (e.g., Zoom, Webex) and audiovisual equipment
  • Experience with remote access such as Citrix, VPN, and Remote Desktop

The expected pay range for this position is:
$39.90 - $44.71 per hour
Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
Pursuant to the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, we will consider qualified applicants with arrest or conviction records for employment.
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

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