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End User Support Jobs in New York (NOW HIRING)

IPolarity LLC

End User Support Technician

Whippany, NJ · On-site

$25/hr

End User Support Technician Onsite - Collierville, TN $25/hr W2 BGV Fully Cleared * The position is based in the office, with no travel requirements, and operates during 2nd shift Top Skills: 1. ...

Benton Partners

End User Support Engineer

Manhattan, NY · On-site

$90 - $140/hr

The End User Support team is the face of Citadel's employee experience and technology strategy, and the first responders for all technology issues. We support employee hardware and business-critical ...

MDMS Recruiting

End User Support Engineer

Manhattan, NY · On-site

End User Support Engineer Contract to hire role onsite (5 days a week) in NYC. Must have experience supporting a trade floor. Introduction: We are seeking a highly skilled and technically adept End ...

Astreya

IT End User Support Specialist

New York, NY · On-site

Astreya is seeking a highly skilled and customer-focused IT End User Support Specialist (L4) to provide advanced onsite and remote technical support within a demanding, fast-paced enterprise ...

Astreya

IT End User Support Specialist

New York, NY · On-site

Astreya is seeking a highly skilled and customer-focused IT End User Support Specialist (L4) to provide advanced onsite and remote technical support within a demanding, fast-paced enterprise ...

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End User Support information

See New York salary details

$11

$30

$49

How much do end user support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for end user support in New York is $30.07, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $35.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an end user support specialist?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.

What are some common challenges faced by end user support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What does end user support do?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and often use tools like remote desktop applications to resolve issues efficiently, ensuring smooth technology use for end users.

What cities in New York are hiring for End User Support jobs?

Cities in New York with the most End User Support job openings:

End User Support jobs near you
Infographic showing various End User Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $62,548 per year, or $30.1 per hour.

End User Support Technician

IPolarity LLC

Whippany, NJ • On-site

$25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

End User Support Technician
Onsite - Collierville, TN
$25/hr W2
BGV Fully Cleared
* The position is based in the office, with no travel requirements, and operates during 2nd shift
Top Skills:
1. Strong understanding of desktop/laptop/mobile device support principles and practices
2. Excellent communication skills
3. Flexibility to support users in office as well as Factory floor where applicable
Job Description/Summary:
The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.
Additional Details:
- Client facing role - requires good communication skill and excellent Customer Support attitude
- Manage inventory of desktop hardware and software, ensuring availability and proper functioning