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End User Support Jobs in Houston, TX (NOW HIRING)

Stewart

End User Support Specialist II

Texas City, TX · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Stewart

End User Support Specialist II

Houston, TX

Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity * Responsible for the installation, configuration ...

Stewart

End User Support Specialist II

Houston, TX · On-site

Provides a high level of customer service and timely technical support for end-user computer and networking issues to ensure end-user productivity * Responsible for the installation, configuration ...

Archer Systems

Manager of End User Support

Houston, TX · On-site

The Manager of End User Support leads ARCHER Systems' end-user support function and ensures a consistent, high-quality support experience across all locations and remote users. This is a player/coach ...

Inframark

End User Systems Technician

Katy, TX · On-site

Join Azuria: Supporting the Technology That Keeps Our Teams Moving Azuria is committed to ... SCOPE The End User Systems Technician provides escalated end-user systems support across the ...

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End User Support information

See Houston, TX salary details

$9

$25

$41

How much do end user support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for end user support in Houston, TX is $25.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $29.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an end user support specialist?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.

What are some common challenges faced by end user support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What does end user support do?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and often use tools like remote desktop applications to resolve issues efficiently, ensuring smooth technology use for end users.

What cities near Houston, TX are hiring for End User Support jobs?

Cities near Houston, TX with the most End User Support job openings:

End User Support jobs near you
Infographic showing various End User Support job openings in Houston, TX as of August 2026, with employment types broken down into 74% Full Time, 13% Temporary, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $52,753 per year, or $25.4 per hour.

End User Support Specialist II

Texas City, TX

Stewart

7.7

Company rating: 7.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

206th of 312 rated insurance

People enjoy working here

Good employer

Paid breaks

Learn more about Stewartexternal

Full-time

Medical, Retirement, PTO

Posted 19 days ago

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides technical support for hardware, software, and systems to ensure a reliable end user experience. Responsibilities include troubleshooting issues, resolving service requests, and supporting device and application usage. As experience increases, duties expand to handling complex problems, leading support efforts, and contributing to process improvements and user enablement.

Job Responsibilities

  • Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting.
  • Assists in IT service management activities, ensuring timely resolution of incidents and requests.
  • Develops and updates technical documentation, user guides, and knowledge base articles.
  • Provides user training on IT systems, best practices, and self-service resources.
  • Provides timely technical support to ensure end-user productivity.
  • Installs, configures, and maintains desktops, peripherals, and software.
  • Troubleshoots non-routine issues and restores functionality either remotely or on-site.
  • Resolves issues referred by help desk support.
  • Assists in the development of training materials.
  • Performs internal audits of documentation and communications.
  • Helps maintain accuracy and accessibility of end-user content in CMS/SharePoint.
  • Applies working knowledge of organizational practices and business fundamentals.
  • Addresses moderately complex problems using experience, judgment, and established precedents while operating within broad guidelines and policies.
  • Individual contributor performing work with limited supervision; may provide guidance to less experienced team members as appropriate.
  • Performs all other duties as assigned by management.
  • Ability to lift and move equipment up to 40 pounds, including floor-to-waist, waist-to-shoulder, and overhead lifts.
  • Frequent bending, kneeling, and reaching to install or troubleshoot hardware under desks or in tight spaces.

Education

  • High school diploma required; Bachelor's preferred

Experience

  • Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

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