ZipRecruiter

Log In

1

End User Support Jobs in Dallas, TX (NOW HIRING)

Netrio

End User Engineer

Mckinney, TX · On-site

... support of email and web security platforms including INKY, Proofpoint, Cisco Umbrella, and ... Key Competencies • Self-starter with the ability to resolve issues end-to-end with minimal ...

Robert Half

Network Support Specialist

Dallas, TX · On-site

Work closely with employees across departments to provide responsive service and a strong end-user support experience. * Contribute to broader IT efforts by assisting with server support, backup ...

next page

Showing results 1-20

All JobsEnd User Support JobsEnd User Support Jobs in Dallas, TX

End User Support information

See Dallas, TX salary details

$9

$25

$41

How much do end user support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for end user support in Dallas, TX is $25.46, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an end user support specialist?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.

What are some common challenges faced by end user support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What does end user support do?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and often use tools like remote desktop applications to resolve issues efficiently, ensuring smooth technology use for end users.

What cities near Dallas, TX are hiring for End User Support jobs?

Cities near Dallas, TX with the most End User Support job openings:

End User Support jobs near you
Infographic showing various End User Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,955 per year, or $25.5 per hour.

End User Support Analyst - II

Judge Group, Inc.

Irving, TX • On-site

$30 - $35/hr

Other

Re-posted 20 days ago

Job description

Location: Irving, TX Salary: $30.00 USD Hourly - $35.00 USD Hourly Description:
Position: End User Support
Location: Irving, TX
Responsibilities:
  • Provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
  • They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to provided SLA's.
  • Perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
  • Ability to support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment.
  • Provide exceptional customer service in person, via phone and email as necessary.
  • Resolve help desk issues including troubleshooting hardware and software issues.

MUST HAVE SKILLS (Most Important):
  • 3-5 years' experience troubleshooting desktop computing environments (hardware, Windows operating system, networking).
  • 3-5 years' experience with Google Sheets
  • Efficient time management skills to prioritize and track multiple tasks
  • Willingness to work evenings, weekends, and holidays

DESIRED SKILLS:
  • Experience working in At Your Service

EDUCATION/CERTIFICATIONS:
  • Associates degree in the IT field or equivalent work experience required
  • Technical certifications such as Comptia A+, Comptia Net+ desired

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!

Apply