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End User Support Jobs (NOW HIRING)

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and ...

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and ...

The End User Support Specialist (EUSS) is responsible for supporting one or more State agencies with all of their end user technology needs. This includes, but is not limited to, maintenance and ...

Provide advanced technical support and troubleshooting for end user issues, including hardware, software, and network-related problems. * Serve as a subject matter expert and escalation point for ...

Description End User Services Support Specialist Position Summary End User Services Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong ...

Description End User Services Support Specialist Position Summary End User Services Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong ...

Provides technical support for hardware, software, and systems to ensure a reliable end user experience. Responsibilities include troubleshooting issues, resolving service requests, and supporting ...

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Provides technical support for hardware, software, and systems to ensure a reliable end user experience. Responsibilities include troubleshooting issues, resolving service requests, and supporting ...

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

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End User Support information

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How much do end user support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for end user support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

Is helpdesk a good entry level IT job?

Helpdesk support is a common entry-level IT role that involves troubleshooting technical issues, assisting users, and maintaining hardware and software. It provides foundational experience with tools like ticketing systems and basic networking, making it a good starting point for a career in IT.

What is end user support job description?

An end user support job involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and may use tools like remote desktop applications to resolve issues efficiently, often working in help desk or IT support environments.

What is end user support?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and may use tools like remote desktop applications to resolve issues efficiently. Strong communication skills and technical knowledge are essential for this role.

What are some common challenges faced by End User Support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What jobs pay 4000 a week without a degree?

End User Support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying jobs in this range often require advanced skills, certifications, or experience in fields like sales, real estate, or certain technical trades. Most roles in end user support focus on customer service and technical assistance with standard pay scales below that threshold.

What are the key skills and qualifications needed to thrive as an End User Support Specialist, and why are they important?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.
More about End User Support jobs
What cities are hiring for End User Support jobs? Cities with the most End User Support job openings:
What states have the most End User Support jobs? States with the most job openings for End User Support jobs include:
End User Support Specialist

End User Support Specialist

LaBella Associates

Poughkeepsie, NY • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted yesterday


LaBella Associates rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

173rd of 357 rated engineering


Job description

We are currently hiring an End User Support Specialist to expand our IT Department End User Support team. This position will be a part of our End User Support Helpdesk team and will assist employees with personal computer, software, and other issues for our 30+ office locations throughout the USA and Europe.

The IT Department at LaBella provides network, hardware, software, and overall IT and Design Tech services to the entire LaBella organization, including all LaBella companies. Successful candidates shall be trustworthy, have positive attitude, and be self-motivated with the willingness to learn and continue building their knowledge.


Responsibilities

  • Troubleshoot and document issues using the Helpdesk ticketing system to help users resolve computer and software issues.
  • Build and configure workstations as needed
  • Support all offices, some travel between offices will be required
  • On-call hours may be required
  • Perform other IT tasks as designated

Requirements

  • 3-5 years’ experience with desktop/end-user support
  • IT certifications desirable
  • Proficient in Windows OS, MS Office 365, Active Directory, MS NTFS
  • Familiar with MS Teams, Zoom, WebEx, SharePoint and other video conferencing and file sharing apps
  • Autodesk and Deltek experience desirable
  • Experience with Manage Engine suite of products desirable
  • Experience imaging machines prior to deployment, re-imaging upon equipment return
  • Strong communication skills, attention to detail, and the ability to troubleshoot with IT challenged users
  • Strong organizational skills

Salary Range: $65,000 to $75,000
The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Benefits

Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.

  • Flexible Work Schedule
  • Health/Dental Insurance
  • 401k Plan with Employer Match
  • Paid Parental Leave
  • Short & Long Term Disability
  • Profit Sharing
  • Paid Time Off
  • Leadership Development Program
  • Fitness Reimbursement
  • Tuition Reimbursement
  • Referral Bonus Program
  • Wellness Program
  • Team Building Events
  • Community Service Events

LaBella is committed to facilitating a culture where diversity, equity, and inclusion are respected, valued, and celebrated by implementing thoughtful, practical, and innovative strategies that support our employees and serve the communities in which we reside. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resume submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources.


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