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Ecommerce Operations Jobs (NOW HIRING)

Addison Group

Ecommerce Operations Manager

Okarche, OK · On-site

E-Commerce Operations Manager Direct Hire Opportunity - Must be authorized to work in the United States now and in the future without assistance Pay: 100-115K, medical, dental, vision, 401K match We ...

TERREPOWER

eCommerce Manager

Irving, TX · On-site

Catalog management & listing operations * Own end-to-end SKU setup across eCommerce sites, including parent/child structure, variation creation, and attribute population. * Maintain catalog accuracy ...

Robert Half

Ecommerce Operations Assistant

Avondale, PA · On-site

$50K - $65K/yr

We are seeking a highly motivated, resourceful Operations & E-Commerce Coordinator to support the day-to-day operations of our growing business. This position is onsite in Avondale, PA fulltime and ...

shrm

Manager, eCommerce

Alexandria, VA

Summary The eCommerce Manager is responsible for the strategy, performance, and day-to-day operations of SHRM's digital commerce experience. This role ensures the eCommerce ecosystem supports ...

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How much do ecommerce operations jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for ecommerce operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What does an ecommerce operations job involve?

An Ecommerce Operations job focuses on managing the day-to-day functions of an online business, ensuring smooth order processing, inventory management, shipping, and customer service. It involves optimizing workflows, coordinating with suppliers, and leveraging technology to enhance efficiency. The role also includes analyzing data to improve performance, reduce costs, and enhance the customer experience. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in ecommerce operations?

To thrive in Ecommerce Operations, you need strong analytical abilities, organizational skills, and an understanding of ecommerce platforms, typically supported by experience in online retail or supply chain management. Familiarity with order management systems, inventory tracking tools, and platforms like Shopify, Magento, or Amazon Seller Central is often required. Excellent problem-solving, communication, and multitasking skills set top candidates apart in this field. These capabilities are crucial for ensuring efficient product fulfillment, smooth website operations, and a seamless customer experience.

Is ecommerce a good career?

Ecommerce is a growing field offering opportunities in areas such as online store management, logistics, and digital marketing. It requires skills in data analysis, customer service, and familiarity with ecommerce platforms like Shopify or Magento. The industry often provides flexible schedules and remote work options, making it a viable career choice for many professionals.

What is the job description of ecommerce operations?

Ecommerce operations involve managing daily activities related to online sales, including order processing, inventory management, website updates, and customer service. Professionals in this role often use tools like inventory management systems and analytics platforms to ensure smooth online business functions and optimize sales performance.
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Ecommerce Operations jobs near you
Infographic showing various Ecommerce Operations job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Hybrid job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Ecommerce Operations Manager

Addison Group

Okarche, OK • On-site

Contractor

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Job description

E-Commerce Operations Manager

Direct Hire Opportunity - Must be authorized to work in the United States now and in the future without assistance

Pay: 100-115K, medical, dental, vision, 401K match

We are partnering with a growing client that is actively interviewing and ready to hire an experienced E-Commerce Operations Manager to lead and optimize their direct-to-consumer and B2C fulfillment operations.

This is a high-impact leadership role responsible for overseeing the full order lifecycle — from order placement through delivery, returns, carrier management, and fulfillment systems optimization. The ideal candidate will thrive in a fast-paced, growth-oriented environment and bring a strong operational mindset focused on scalability, efficiency, and customer satisfaction.

Key Responsibilities

  • Manage end-to-end order fulfillment operations across D2C and B2C channels
  • Oversee daily order flow, fulfillment execution, shipping performance, and exception management
  • Lead relationships with 3PLs, warehouse partners, and shipping carriers including UPS, FedEx, USPS, and regional providers
  • Negotiate carrier contracts, optimize shipping costs, and monitor delivery performance
  • Manage returns and reverse logistics operations, including refund and exchange processes
  • Lead and support a small operations team including fulfillment, logistics, and returns coordinators
  • Partner cross-functionally with Customer Experience, Finance, Manufacturing, and Supply Chain teams
  • Own and improve operational systems including OMS, WMS, ERP, and e-commerce platform integrations
  • Develop operational dashboards and KPIs focused on fulfillment accuracy, shipping performance, cost per order, and return rates
  • Identify automation and process improvement opportunities to support company growth

Required

  • 5+ years of experience in e-commerce operations, fulfillment, logistics, or related operational leadership roles
  • Experience managing 3PLs, warehouse operations, and carrier relationships
  • Strong understanding of OMS, WMS, ERP integrations, Shopify or similar e-commerce platforms
  • Strong analytical and reporting skills with experience using Excel, Google Sheets, and BI tools
  • Proven experience improving fulfillment operations within a high-growth environment
  • Strong communication and cross-functional collaboration skills

Preferred

  • Experience supporting both B2C marketplace and D2C website fulfillment models
  • Background within consumer products, manufacturing, food & beverage, or related industries
  • Prior leadership experience managing small operational teams
  • Familiarity with freight claims, carrier compliance programs, and shipping insurance

If you are interested in learning more, apply now!