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Ecommerce Operations Jobs in Arizona (NOW HIRING)

Hiland's Cigars

E - Commerce Associate

Phoenix, AZ · On-site

$20 - $25/hr

E-Commerce Associate Job Summary Hiland's Cigars is seeking a motivated and dependable E-Commerce Associate to support our online retail operations. This position is responsible for providing ...

Hiland's Cigars

E-Commerce Manager

Phoenix, AZ · On-site

$20 - $24/hr

Position Overview We are seeking a results-driven E-Commerce Manager to oversee and optimize our online retail operations. This role blends strategic thinking with hands-on execution, requiring ...

Leslie's

Analyst, Marketplaces (eCommerce)

Phoenix, AZ · On-site

As a Marketplace Analyst, you will be the operational engine driving our Amazon and third-party ... An inherent ability to understand how complex, end-to-end e-commerce processes and software systems ...

H To O Supply

E-Commerce Coordinator

Tucson, AZ · On-site

$19 - $21/hr

The E-Commerce Coordinator is responsible for supporting and managing the company's online sales ... The position works closely with purchasing, sales, and operations teams to ensure products are ...

H To O Supply

E-Commerce Coordinator

Tucson, AZ · On-site

$19 - $21/hr

The E-Commerce Coordinator is responsible for supporting and managing the company's online sales ... The position works closely with purchasing, sales, and operations teams to ensure products are ...

H To O Supply

E-Commerce Coordinator

Tucson, AZ · On-site

$19 - $21/hr

The E-Commerce Coordinator is responsible for supporting and managing the company's online sales ... The position works closely with purchasing, sales, and operations teams to ensure products are ...

Fry's Food Stores

e-COMMERCE/DEPARTMENT LEAD

Tucson, AZ

$15.25 - $18.75/hr

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity ...

Bad Birdie

Ecommerce Coordinator

Scottsdale, AZ · On-site

Reporting to the Head of Ecommerce, you'll sit at the intersection of marketing execution, vendor management, and product operations, with your hands on nearly every lever that drives revenue through ...

Outerspace

Client Operations Manager

Avondale, AZ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast ... Perfect for someone who loves eCommerce, logistics, and collaborative cross-functional work. What ...

Outerspace

Client Operations Manager

Avondale, AZ

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast ... Perfect for someone who loves eCommerce, logistics, and collaborative cross-functional work. What ...

Outerspace

Client Operations Manager

Avondale, AZ · On-site

$75K - $85K/yr

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast ... Perfect for someone who loves eCommerce, logistics, and collaborative cross-functional work. What ...

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Ecommerce Operations information

See Arizona salary details

$10

$24

$49

How much do ecommerce operations jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for ecommerce operations in Arizona is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $28.22 per hour, depending on experience, location, and employer.

What are some typical responsibilities handled by someone in Ecommerce Operations?

Professionals in Ecommerce Operations are usually responsible for overseeing order processing, managing inventory levels, coordinating with logistics partners, and troubleshooting issues related to product listings or customer transactions. You may also collaborate with marketing, customer service, and IT teams to optimize the online shopping experience and resolve operational challenges. The role often involves monitoring sales trends, updating product catalogs, and ensuring timely delivery of orders. This hands-on work ensures that day-to-day ecommerce functions run smoothly and supports the growth and reputation of the business.

What are the key skills and qualifications needed to thrive in the Ecommerce Operations position, and why are they important?

To thrive in Ecommerce Operations, you need strong analytical abilities, organizational skills, and an understanding of ecommerce platforms, typically supported by experience in online retail or supply chain management. Familiarity with order management systems, inventory tracking tools, and platforms like Shopify, Magento, or Amazon Seller Central is often required. Excellent problem-solving, communication, and multitasking skills set top candidates apart in this field. These capabilities are crucial for ensuring efficient product fulfillment, smooth website operations, and a seamless customer experience.

What does an Ecommerce Operations job involve?

An Ecommerce Operations job focuses on managing the day-to-day functions of an online business, ensuring smooth order processing, inventory management, shipping, and customer service. It involves optimizing workflows, coordinating with suppliers, and leveraging technology to enhance efficiency. The role also includes analyzing data to improve performance, reduce costs, and enhance the customer experience. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are popular job titles related to Ecommerce Operations jobs in Arizona? For Ecommerce Operations jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Ecommerce Operations jobs in Arizona look for? The top searched job categories for Ecommerce Operations jobs in Arizona are:
What cities in Arizona are hiring for Ecommerce Operations jobs? Cities in Arizona with the most Ecommerce Operations job openings:
Ecommerce Operations jobs near you
Infographic showing various Ecommerce Operations job openings in Arizona as of July 2026, with employment types broken down into 1% Locum Tenens, 84% Full Time, 11% Part Time, 2% Contract, and 2% Summer. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $50,870 per year, or $24.5 per hour.
ITSM manager - Ecommerce

ITSM manager - Ecommerce

Cognizant Technology Solutions

Phoenix, AZ • On-site

$63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Cognizant rating

7.4

Company rating: 7.4 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

42nd of 58 rated business consultants

Job description

We are looking for a seasoned E-Commerce Operations & Support Manager to own the reliability, performance, and continuous evolution of our digital commerce ecosystem. You will serve as the operational backbone between engineering, product, business stakeholders, and vendors - ensuring our platforms run without friction and that every incident, process gap, or tooling limitation is turned into a lasting improvement.
This is a hands-on leadership role for someone who thrives at the intersection of technical depth and operational rigor: someone who can diagnose a production P1 in the morning, chair an ITSM governance review in the afternoon, and ship an automation workflow by end of week.
In this role, you will:
  • Own end-to-end operational health of e-commerce platforms (storefront, checkout, OMS, product catalogue, payment gateways, and third-party integrations).
  • Oversee Google Cloud Platform (GCP) operations, ensuring reliability, cost optimization, performance, and security across all hosted commerce workloads.
  • Supervise and mentor the GCP operations team, driving accountability, technical excellence, and adherence to SRE and cloud governance best practices.
  • Lead daily operational calls (stand-ups, incident triage, health checks) and ensure smooth transition of support coverage to offshore teams.
  • Perform daily analysis of incidents, trends, and platform performance, driving proactive fixes and continuous improvement.
  • Provide on-call support on a daily basis (during business hours) until offshore coverage begins, ensuring no operational gaps.
  • Participate in a rotational weekend on-call schedule, ensuring platform stability and timely response to critical incidents.
  • Partner with product and engineering teams to ensure platform changes are operationally ready - runbooks, rollback plans, and monitoring in place before go-live.
  • Define and enforce ITSM best practices across incident, problem, change, and request management for commerce operations.
  • Own and evolve the tooling stack used by the support and operations team (e.g., ServiceNow, Jira Service Management, PagerDuty, Datadog, Splunk).
  • Lead the L2 production support function for all e-commerce services - triaging escalations from L1, owning resolution end-to-end, and ensuring clean handoffs to L3/engineering when required.
  • Build and maintain L2 runbooks, escalation paths, and knowledge-base articles to reduce time-to-resolution and enable consistent support quality.
  • Define and track support SLAs and OLAs; own performance reporting to senior stakeholders.

Important Disclaimers:
Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.
Candidate must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client office in Phoenix, AZ. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.
What you need to have to be considered
  • Minimum 8+ years of experience in e-commerce operations, platform engineering, or a related discipline, with at least 2 years in a lead or management capacity.
  • Strong experience managing cloud operations on GCP, including monitoring, incident management, cost control, and performance tuning.
  • Proven experience leading and supervising cloud/platform operations teams with hands-on involvement in critical issue resolution.
  • Proven hands-on experience with major e-commerce platforms (Shopify Plus, Salesforce Commerce Cloud, Magento/Adobe Commerce, SAP Commerce, or equivalent).
  • Deep working knowledge of ITSM frameworks and tooling - ITIL v3/v4 certification strongly preferred; experience operating ServiceNow or Jira Service Management at scale.
  • Track record leading L2 production support teams in a commerce or high-availability environment, including incident command experience for critical outages.
  • Demonstrated delivery of continuous improvement or automation initiatives with measurable operational outcomes.

Salary and Other Compensation:
The annual salary for this position is between $63,000 to $ 99,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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