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Service Operations Jobs in Arizona (NOW HIRING)

Distro

Service Operations Supervisor(SAO)

Chandler, AZ · On-site

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This ...

Distro

Service Operations Supervisor(SAO)

Chandler, AZ · On-site

$26 - $28/hr

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This ...

Distro

Service Operations Supervisor(SAO)

Chandler, AZ · On-site

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This ...

Distro

Service Operations Supervisor(SAO)

Chandler, AZ · On-site

Position Summary The Service Operations Supervisor is responsible for managing client relationships, ensuring the seamless delivery of services, and supporting payroll and tax-related processes. This ...

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Showing results 1-20

All JobsService Operations JobsService Operations Jobs in Arizona

Service Operations information

See Arizona salary details

$33.1K

$73.3K

$122.1K

How much do service operations jobs pay per year?

As of Sep 1, 2026, the average yearly pay for service operations in Arizona is $73,289.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $89,000.00 per year, depending on experience, location, and employer.

What is service operations?

Service Operations refers to the management and optimization of processes that deliver services to customers. This role focuses on ensuring that service delivery is efficient, consistent, and meets quality standards. It involves coordinating teams, streamlining workflows, managing customer interactions, and using data to improve service performance. Service Operations is essential in industries such as IT, hospitality, and customer support, where high-quality service is a key competitive advantage.

What are the key skills and qualifications needed to thrive in service operations, and why are they important?

To thrive in Service Operations, you need strong analytical abilities, process optimization skills, and a background in business operations or a related field. Familiarity with service management platforms like ServiceNow, ITIL certifications, and workflow automation tools is highly beneficial. Excellent problem-solving, communication, and leadership skills help drive team effectiveness and foster customer satisfaction. These competencies are crucial for ensuring efficient service delivery, minimizing downtime, and continuously improving operational performance.

What are some common challenges faced by professionals in service operations and how can they be addressed?

Professionals in Service Operations often encounter challenges such as managing high customer expectations, coordinating across multiple departments, and adapting to shifting priorities in a fast-paced environment. To address these, it's important to foster strong communication skills, use data-driven tools for workflow management, and prioritize continuous process improvement. Developing a collaborative approach with both internal teams and external clients can significantly enhance service delivery and job satisfaction.

What is the difference between Service Operations vs Customer Service Representative?

AspectService OperationsCustomer Service Representative
Required CredentialsTypically a high school diploma or equivalent; some roles may prefer certifications in operations or businessHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or on-site at client locationsCall centers, retail stores, or online support platforms
Employer & Industry UsageUsed across industries like logistics, tech, and manufacturing for managing service processesCommon in retail, telecom, and hospitality sectors for direct customer interaction

Service Operations roles focus on managing and optimizing service delivery processes within organizations, often involving coordination and logistics. Customer Service Representatives primarily handle direct interactions with customers, addressing inquiries and resolving issues. While both roles aim to enhance customer satisfaction, Service Operations is more process-oriented, whereas Customer Service Representatives focus on individual customer interactions.

What are the most commonly searched types of Service Operations jobs in Arizona?

The most popular types of Service Operations jobs in Arizona are:

What are popular job titles related to Service Operations jobs in Arizona?

For Service Operations jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Service Operations jobs in Arizona look for?

The top searched job categories for Service Operations jobs in Arizona are:

Service Operations jobs near you
Infographic showing various Service Operations job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $73,289 per year, or $35.2 per hour.

Service Operations Coordinator

Phoenix, AZ

ImageFIRST Healthcare Laundry Specialists
Health Care and Social Assistance • 1 - 5K employees

7.0

Company rating: 7.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

8th of 62 rated cleaning companies

Recommended by parents

Respectful managers

Uninterrupted breaks

Learn more about ImageFIRST Healthcare Laundry Specialistsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Overview

ImageFIRST is the largest national provider of linen and laundry services specializing in the healthcare industry. With a 97% customer retention rate, we are committed to providing remarkable, white-glove service to our customers.

We are seeking a motivated and results-driven Service Operations Coordinator to lead the daily execution of Service operations at an ImageFIRST facility.

This is a dynamic, hands-on leadership role. You will own how service gets delivered every day, partnering closely with Customer Advocates, Service and Plant Operations leadership, and the General Manager to drive route execution, customer satisfaction, product control, fleet readiness, safety, and financial performance. This is one of the most visible and impactful roles in the local operation with real accountability for results and a direct path toward senior Service and Operations leadership positions.

Check out our company page: https://www.imagefirst.com/company/

Responsibilities & Qualifications

What You'll Do

Lead daily face-to-face check-ins with Customer Advocates, providing them with coaching, feedback, and support to help them execute our daily service standards.

Analyze route and customer data to identify ways to improve service performance and growth opportunities.

Translate those insights into specific, business-minded recommendations and actions for the Service teams.

Anticipate challenges before they arise and drive solutions that improve retention and customer loyalty.

Help ensure fleet readiness and compliance with DOT and safety standards.

Track action plans through to measurable improvement in service, revenue, and profitability.

What We're Looking For

Ability to lead, influence, and direct people. This includes ability to build trust and respect with Customer Advocates and partner with our District Service Managers and plant leadership team.

Willingness to speak up, deliver direct feedback, and follow through on execution.

Energized by frequent daily interaction and positive relationship building with associates.

Ability to turn data into insight, and insight into clear recommendations and action.

Strong organizational, analytical, and problem-solving abilities. Very comfortable working in Excel (pivot tables, formulas, data cleanup) and Power BI.

Excellent communication and customer service skills.

Ability to manage multiple priorities in a fast-paced environment.

Experience in service, operations, logistics, distribution, or route-based businesses preferred.

Associate degree or higher required.

Valid driver's license and ability to obtain DOT medical certification.

Company Values & Benefits

If you're a hands-on leader who enjoys solving problems, developing people, and improving customer experience, we want to hear from you. 

Required Competencies:

  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do  

Benefits:

  • Weekly pay
  • Medical, Dental, Vision 
  • Pet, Legal, and Hospital Indemnity Insurance 
  • 401k (match)
  • Paid Time Off Package
  • Paid Parental Leave
  • Tuition Reimbursement 
  • Referral Program
  • Great company culture
  • Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.

Employment Type: FULL_TIME

What ImageFIRST employees say

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